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Reviews of Embassy Suites by Hilton Orlando Lake Buena Vista South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4955 Kyngs Heath Road, Kissimmee, FL 34746, United States of America

#4 of 51 hotels in Kissimmee

Guests' Choice

Review Score

Based on 335 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 28, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Breakfast was great. We liked the cleanliness of the room and we were extremely thankful for the early check in.

    Stayed in December 2021

  • Reviewed: December 26, 2021

    9.0
    fantastic family stay at this cozy hotel
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    We booked a family suite for our stay. Hilton maintains its reputation and all the amenities were top notch. Breakfast was good. pool/hot tub area was super clean. theme parks are very close to this hotel.

    Stayed in December 2021

  • Reviewed: December 7, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cost the parking

    Very good

    Stayed in December 2021

  • Reviewed: December 3, 2021

    10
    Location, property cleanliness and staff were great
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Faster service at Kyngs Grill

    Every aspect was great from most especially the Staff. Location, property maintenance, room size and comfort, overall cleanliness were wonderful. Restaurant was a little slow in service.

    Stayed in December 2021

  • Reviewed: December 1, 2021

    8.0
    Room was outdated.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel wanted to charge me more for the room. I had to dispute the issue with the manager by showing my Booking receipt and the price break down for room and tax. After the hassle, the supervisor match the price. I have always used Booking and never had this issue. I also had to pay $12.00 plus tax for parking per day. The room was not worth the price. I had better room at other hotels and paid less. The only plus was the buffet breakfast.

    Breakfast.

    Stayed in November 2021

  • Reviewed: November 22, 2021

    10
    Best stay!!
    • Leisure trip
    • Family with young children
    • Premium Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The stay was amazing. Breakfast was great!! Happy hour was awesome!! My daughter did not want to leave.

    Stayed in November 2021

  • Reviewed: November 5, 2021

    10
    💕 GORGEOUS HOTEL 🏨
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I don’t like about this property is that you have to pay for your own parking I mean $13 it’s just crazy I don’t like paying $13 I mean that they shouldn’t even have paid parking I think the parking should be free

    everything it’s a gorgeous hotel Friendly Staff Very Clean Suites Very Quiet and Beds are so Comfortable. Haven’t made it to Happy Hour yet but as for the Breakfast Buffet it is to die for they have almost anything to eat they even have where you can have them make your own omelette Drinks they got your daily juice, coffee and condiments and if your a soda drinker in the morning they have that too. I really enjoyed my stay at the most Beauitful Hotel in Kissimmee ❤️❤️❤️

    Stayed in October 2021

  • Reviewed: October 22, 2021

    8.0
    Great location, good breakfast options
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very crowded breakfast buffet. Other coffee options would have been good, not everyone likes Dark Roast.

    Location was great. Easy to get to theme parks.

    Stayed in October 2021

  • Reviewed: October 11, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking fee and WiFi fees

    Everything

    Stayed in September 2021

  • Reviewed: October 7, 2021

    8.0
    I would be happy to stay here again AFTER the COVID19 restriction have ended.
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights

    There was no housekeeping due to their COVID19 restrictions which meant that we had to call to have coffee replenished and towels. While this wasn’t a major deal it was meant that we had to plan to ask about items while going or coming and then they were dropped inside the door.

    While the room was nice and the people at the desk were helpful when checking in there were some things overlooked. Breakfast was included in our reservation and we were NOT told that it was serviced outside the restaurant area in the lobby. We saw that are empty both days that we were there and it wasn't until our last afternoon that we saw a sign in one hall pointing to the "Breakfast area". There was no information given to us and we just assumed that like other hotels they were not providing breakfast. The room was nice but the CARPET was filthy. I walked around the room barefooted in the morning and when I stepped into the shower I noticed that I had REALLY BLACK footprints in the tub.

    Stayed in September 2021

  • Reviewed: September 30, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite - Hearing Accessible/Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    It was easy to get to and close to everything we wanted to do.

    Stayed in September 2021

  • Reviewed: September 20, 2021

    10
    Just a little hungry..
    • Couple
    • King Corner Suite with City View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no mention of food so we assumed that the breakfast was not available due to covid concerns. I later found out that My sisters stayed at another embassy location across town on the same night and they actually did have the breakfast.

    Loved the Quickness of check in/out. Also the parking fee was reasonable.

    Stayed in September 2021

  • Reviewed: September 1, 2021

    10
    Embassy Suite's perks are top notch.
    • Leisure trip
    • Travelers with friends
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only inconvenience was the store hours. It did not open till 2 pm so was unable to shop based on my schedule.

    The staff was so pleasant. The managers reception and the breakfast were exceptional perks as always. This location has a beautiful pool with a great ambiance.

    Stayed in August 2021

  • Reviewed: August 31, 2021

    10
    Excelente!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We always enjoy to be at your property!

    Stayed in August 2021

  • Reviewed: August 21, 2021

    10
    Perfect for a getaway close to home.
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights

    Would have liked the breakfast served till 10. Also we would have appreciated it if the toilets were higher. Way too low for older folks.

    The breakfast, cooked to order, was great. Same with the managers reception. The location was perfect. I wish the hot tub was listed in their amenities. All the staff was wonderful.

    Stayed in August 2021

  • Reviewed: August 9, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Love the breakfast

    Stayed in August 2021

  • Reviewed: August 7, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness Everything was perfect

    Stayed in July 2021

  • Reviewed: August 6, 2021

    8.0
    Cleaning
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The cleaning should be with a daily basis, I understood the situation with COVID-19 but the default should be clean daily and if there is someone don’t want it, just let you know. Today it is the contrary, and it looks like an “argument” to reduce costs. It is important make the clarification even I let the hotel knew about daily cleaning in my stay, it was not done! I had to call several times to reach this.

    I have been several times in this hotel, in general terms is a good and comfortable hotel.

    Stayed in August 2021

  • Reviewed: August 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast was amazing, as well As the evening reception

    Stayed in July 2021

  • Reviewed: August 3, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    COVID precautions were on point

    Stayed in August 2021

  • Reviewed: August 2, 2021

    8.0
    The hotel was amazing and we will be going back in the future.Breakfast for me was ok not great!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    more of a selection when it comes to breakfast.

    Breakfast was hot, need to add more of a selection, had the same breakfast 3 days in a row, bacon was hard and dry, not my favorite.

    Stayed in July 2021

  • Reviewed: July 31, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room temperature was a bit hot at night dont know if the air conditioning its turn up

    I like the pool and everything very well keep

    Stayed in July 2021

  • Reviewed: July 27, 2021

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was wonderful

    Stayed in June 2021

  • Reviewed: July 20, 2021

    9.0
    Wonderful
    • Family with young children
    • Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleanses

    Stayed in June 2021

Showing 76 - 100

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