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Centrally located in Hirafu's Upper Village, boutique hotel Chalet Ivy Hirafu offers natural hot spring baths and delicately prepared Japanese cuisine. Comfortable rooms come with mountain views and free WiFi, and a free shuttle connects to ski resort Niseko Mountain Grand Hirafu a 2-minute drive away. Chalet Ivy Hirafu features a private ski locker, ski and snowboard equipment rentals on the ground floor and a fireplace at the lobby. Ski passes can be purchased at the 24-hour front desk in advance, and in-room massages can also be arranged. A hearty breakfast starts the day, while the bar offers a pleasant setting for an evening drink. A grilled dish, salad, deep fried dish and a hot pot are on offer for dinner at the newly opened HirafuZaka casual restaurant. Rooms feature an interior in light colours, a wall-mounted flat-screen TV and a seating area. They are fitted with a fridge, a safe and a contemporary bathroom. A kitchenette can be arranged by request, and an Apple TV is available in all suite rooms. Chalet Ivy Hirafu is an 8-minute walk from the NAC Niseko Adventure Center, which offers activities like rafting. It's a 15-minute drive from JR Hirafu Train Station, and a 20-minute drive from Niseko Village Ski Resort.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Niseko, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
4 single beds
and
1 large double bed
and
2 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.5
Value for money
8.6
Location
9.4
Free WiFi
9.3
High score for Niseko
Select topics to read reviews:

See what guests loved the most:

  • Alice
    Hong Kong Hong Kong
    Staff are helpful. The facilities are clean and new. Bottle water refilled daily. Walkable distance to restaurant and lift while shuttle service to gondola. Free pick up and sent out service to welcome center or Kutchan jr station. Their own...
  • Emily
    Philippines Philippines
    Breakfast was good, the location close to the gondolas plus the shuttle to and from was great. We booked the private onsen so that we could bathe together, so nice after hitting the slopes all day.
  • Ian
    Singapore Singapore
    The location was perfect. It was near to the slopes, eateries and shopping.

Hotel surroundings

Restaurants
1 restaurant on site

  • HirafuZaka 比羅夫坂
    • Cuisine
      Japanese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Chalet Ivy Hirafu
Great facilities! Review score, 9.4

Most popular facilities
  • Skiing
  • Free WiFi
  • Family rooms
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • Hot spring bath
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Balcony
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Lockers
    • Vending machine (drinks)
    • Concierge service
    • Luggage storage
    • Laundry
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Safety & security
    • CCTV in common areas
    • Key card access
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Japanese
    • Chinese

    House rules

    Chalet Ivy Hirafu takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Chalet Ivy Hirafu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please contact the property for the free shuttle bus schedule. Contact details can be found on the booking confirmation.

    Please note extra beds are subject to availability.

    Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate.

    Prices for extra beds vary depending on the season. Please contact the property directly for more details.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalet Ivy Hirafu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Chalet Ivy Hirafu

    • Chalet Ivy Hirafu offers the following activities / services (charges may apply):

      • Fitness centre
      • Massage
      • Hiking
      • Skiing
      • Canoeing
      • Horse riding
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • The prices at Chalet Ivy Hirafu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Chalet Ivy Hirafu has 1 restaurant:

      • HirafuZaka 比羅夫坂

    • Room options at Chalet Ivy Hirafu include:

      • Twin
      • Triple
      • Suite
      • Family
      • Double

    • Check-in at Chalet Ivy Hirafu is from 15:00, and check-out is until 11:00.

    • Chalet Ivy Hirafu is 350 yards from the centre of Niseko. All distances are measured in straight lines. Actual travel distances may vary.