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Julija Ηνωμένο Βασίλειο

Amazing location, very polite and professional staff, excellent cleanest

Vardan Αρμενία

Great property. The hotel is new and modern, everything is clean. The staff was friendly and helpful.

Abdul Rahman Ηνωμένα Αραβικά Εμιράτα

I would like thanks hotel manager Zarina and also star reception ulyger and all hotel staff for great help and support during our stay

ZHUOHAO Πολωνία

Clean, enough privacy, they even have a hammam room!

Dastan Καζακστάν

Super clean, everything new, everything that you need is there, high ceiling and very spacious! Feeling like owning an apartment in the city

Fernando Κουβέιτ

I had a fantastic stay at Zhibek Zholy Guest House in Almaty! The room was impeccably clean, and its convenient location near malls and restaurants made exploring the city a breeze. The reception staff were incredibly helpful, ensuring I had everything I needed for a comfortable stay. Highly recommended!

Priyanka Κατάρ

The location was breathtaking the view of mountains and snow fall was extremely amazing. The staff are very polite as there were stair to reach the room I requested for help and they helped us with open arms. The reception will give you a card with her watsapp number so you have any questions you can text her .. breakfast was in house..we requested for deluxe room with sauna in the room the bathrooms were spacious and living room have massive sofa cum bed with bed sheets and extra towels stored in the closets . Room is equipped with heaters and A/C and bathrooms floors are heated aswel. Room service charge 5000 tengee ( I would suggest call for a taxi and go downstairs there are cafes next to medeu cable car station ) If you are checking out early eg. 6am ( there are not yandex taxi available at the location) WhatsApp the reception and book for a cab, but after 10am you can book for a yandex taxi for airport. They also have a qazaq traditional restaurant at the hotel for a qazaq food experience we tried one night before and it was amazing. The place offers hiking also shymbulak skiing resort. We stayed in city for 5days and also wanted to experience stay in mountains for 2nights believe me its bit pricey but the view heals your inner peace. I would 100% recommend this place.

Gargie Ινδία

Location Staff and Comfortable Beds

Michael Αυστρία

The staff was very helpful and friendly and the property has a wonderful apple garden with a traditional nomad tent. Breakfast was great and the surrounding area provides for great morning walks once you reach the Esentai river.

Kuchimov Ουζμπεκιστάν

so far, the best place I have ever stayed. recommend to anybody who is traveling solo or with a partner