Every single thing was exceptional

The well peaceful spaces

Stayed in March 2024

Had to pay for parking Shower was antiquated Thermostat was not adjustable

Beautiful property and choices

Stayed in February 2024

Sheets were dirty upon arrival. The place seemed very understaffed. Replacement sheets took a while and we were not able to get a bellboy in the morning.

Very nice place, room looked clean and the amenities were very nice.

Stayed in December 2023

Beautiful, layout, friendly staff, and very easy to navigate

Stayed in November 2023

Room carpet smelled old or like pets were in room.

Amenities at resort were fantastic!

Stayed in October 2023

All the construction

The cleaning of the property

Stayed in July 2023

Gorgeous hotel, but rooms are very standard.

Pool area is amazing!

Stayed in September 2023

Love this place. Just wish they had a king bed available when we came

Stayed in September 2023

Thought we would be staying at the hotel, Omni Resort but we were lodged three buildings away in a building labeled as Sunset Lodge. As far away from the main building as possible. The whole reason we splurged on the hotel was to stay there and enjoy the amenities. It was annoying because being three buildings away we had to take a shuttle back and forth. It was disappointing in that sense. Probably would have enjoyed the place a while lot more if we were actually at the hotel we made our reservations for

Everyone was super nice and helpful. Loved all the amenities.

Stayed in September 2023

Housekeeping didn't leave enough towels for a family of 4. We were without an extra roll of toilet paper and had to call for some when we ran out. We didn't receive the daily water bottles, which was disappointing. Otherwise, everything was clean and nicely done.

We loved the amenities with all if the different pool areas.

Stayed in August 2023

Parking location.

Very beautiful property, clean and comfortable.

Stayed in August 2023

Can’t name one thing we don’t like.

Amazing property to stay at. So clean. Wonderful staff. Very accommodating. Very clean. We love that we can float along the lazy river or go in the pool with our beverages. 10/10 will always recommend the Omni. Our favorite resort to stay for vacation.

Stayed in August 2023

N/A

The hotel is so incredibly kid friendly. I told the front desk it was my Son’s Birthday and they literally went above and beyond with making him feel special. I don’t remember her exact name but is sounded like La Nadja or Donja it was two separate words for her first name. She brought my son balloons, candy and a cake!!! The head of security also brought my son goodies. He felt so special. Also Hassan at the Trevi restaurant is our favorite!!!! He treats us like family.

Stayed in August 2023

Saturday was too busy. Nowhere to sit by any water area.

The area has lots of options

Stayed in August 2023

Everything was perfect

Stayed in July 2023

Rooms were very comfortable but humid. Not sure what the fix is, but a dehumidifier is needed.

The pools were the highlight. I believe they have 4 pool areas plus a lazy river. The restaurants, especially David's, were phenomenal.

Stayed in July 2023

The escalator was not working. The property had days to fix it before our convention started. It was inconvenient for our group to go around the property for the elevator every time they needed to go to up or down.

The amenities were great!! Staff was great! Sake in the gift shop was great and soo was the sales lady We were there for business and pleasure. Sadly, my husband lost his belt a and it did not come up in house keeping.

Stayed in July 2023

My wife. She is limited to walking so it takes awhile to get around 😀. Ha ha ha 😂😂

Easy place to just hang out.

Stayed in July 2023

The included mini-golf course could use some up keep, some of the flags were broken and laying near the hole but not standing up in the hole. They are small and easy to move but very minor repair/replacement. Surprised it was not already fixed.

The resort is massive and lots of things to do on property with no extra cost. If you are going to the attractions and want a day to relax this is the spot.

Stayed in June 2023

The only complaint was the breakfast potatoes weren’t cooked when we ordered room service.

it was beautiful, and had plenty to do.

Stayed in June 2023

Room service food was not the best, premium wine served in a plastic cup !

Location, Staff in David’s bar were excellent especially Sarah! Staff I’m Pro shop we’re excellent too

Stayed in March 2023

Best customer service came from the Valet and concierge in my building.

Good location

Stayed in February 2023

the rooms had no drawers suitable for putting away t shirts , underwear , shorts , socks etc. really need to rethink cupboard space as it’s very poor

facility’s were great, pool / bars / restaurants

Stayed in February 2023

Everything

Best place ever

Stayed in December 2022