We were in an oceanfront room similar to last year. However we were not a corner unit but the unit next to it. The bedroom was situated behind the elevators and the constant noise of the elevator mechanics could be heard throught the walls in the bedroom all day and night.

Second time we have stayed here. Room was clean, comfortable and well maintained. Views were excellent from our balcony. we initially requested a room from the 16th floor or above with our reservation as we satyed on the 16th floor last visit. once we arrived we were given the 4th floor. I inquired about our request and the desk staff wqas ablt to accommodate our request and we were moved to the 23rd floor.

Stayed in March 2024

Check-in process is still odd and congested (2nd floor to get room key, then back down to 1st floor to unload car onto too few luggage carts for # of guests, while valet service also bringing cars to current guests) - overall poor design. Palmetto bugs in the room (staff didn't leave note to inform us whether they sprayed while at the beach, so don't know if they did or not). We had these during October 2022 vacation also but gave a second chance. Also, they never returned the pillow case that cleaner took in error.

Location on beach, convenient parking garage, laundry in room, large bathroom, kitchen finishes, chicken fingers at pool bar.

Stayed in May 2024

The tile in the bathroom needs maintenance.

Oceanfront

Stayed in May 2024

Floors were worn

Clean bright large

Stayed in April 2024

For the cost, breakfast should be included.

The cleanliness and the hospitality. The cost was reasonable for my length of stay. I would book this location again and highly recommend it.

Stayed in May 2024

No restaurant

Beach and pool

Stayed in May 2024

The safe in the room was problematic at best. We had to get maintenance/security out three times within a week as the safe wouldn’t open. Eventually they replaced the door which resolved the problem, but we had around 3 hours of waiting around in total, 3 hours of our holiday wasted.

A lovely little suite, clean and fully equipped for all eventualities. The staff were pleasant, polite and very helpful across the board. The hotel was well located for us, just one mile from the centre of Myrtle Beach so a pleasant walk there and back.

Stayed in May 2024

The location of the resort was convenient and close to everything.

Stayed in April 2024

We had an issue with a cockroach in our room, however the hotel staff handled it immediately. Offered us a new room, gave us a complimentary wine bottle.

Great amenities, gym was nice, Starbucks at facility, right on the beach.

Stayed in May 2024

Had to wait too long for a luggage cart ..

Room was perfect & they stuff was excellent..

Stayed in April 2024

You charged me a reservation I did not authorize . I expect you to return my money as I am submitting a cancellation notification. I never agreed to my $929 taken from my card! Book. It needs to return my money to my Marriott card

Stayed in April 2024

Water temp in room was cold. Asked to have it fixed. Maintenance came and warmed it up but when I was asked if it was warm enough I said no. He refused to turn it up more citing a lawsuit. I still had goosebumps while showering. Lukewarm water is not fun.

Room and room amenities were great.

Stayed in March 2024

Paying for parking!!

Clean facilities!

Stayed in April 2024

The room was clean and the bed was comfy.

Stayed in February 2024

None

From the moment we arrived until departure, the staff exceeded expectations. Exceptional customer service, with a commitment to making our stay comfortable. Rooms were spotless, and the facilities were well-maintained. Rooms were spacious and equipped with all necessary amenities.

Stayed in April 2024

Everything

Stayed in April 2024

I couldn't connect to the WiFi, but I tried on several attempts. Sasha, the Front Office Manager gave her apologies and concern about the issue. Thank you so much, Sasha!

I like everything, my stay is always exceptional. Great and friendly staff, cleanliness of the room is excellent, and a great location.

Stayed in March 2024

The Lobby on the 2nd floor. No way to wait comfortably for a ride - without being outside.

Clean Friendly staff

Stayed in April 2024

The elevators......We were there at the start of spring break and it was totally booked. For a resort of that size more elevators are needed. The wait for luggage carts were long and the valet staff had to go find us a luggage cart.

Location was wonderful and the staff was excellent. Valet service was great(with an initial tip of course)

Stayed in April 2024

Location

Stayed in March 2024

Everything was good about the property, my only suggestions would be, to change the cleaning policy from every five days to every three days. Also I would suggest cleaning the hot tub more often, we went a few hours after it open and the water was cloudy and had several dead bugs floating in it. I do understand about it being outside but still, it was a huge turn off for my crew and I. We did try it again on a different day and the water was still pretty bad so it was a hard pass for us.

Stayed in March 2024

I loved being able to text to ask questions, order towels and check out. Very efficient.

Stayed in March 2024

The phone calls about the timeshare

Everything was amazing, comfortable & luxury

Stayed in February 2024

everything was wonderful

I loved everything about the trip thanks for having me

Stayed in March 2024