Reviews of Hyatt Regency Grand Cypress Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
One Grand Cypress Boulevard, Lake Buena Vista, Orlando, FL 32836, United States of America
#54 of 390 hotels in Orlando
Guests' ChoiceReview Score
Based on 1322 hotel reviews
Score breakdown
-
Cleanliness
9.1
-
Comfort
9.1
-
Location
9.3
-
Facilities
9.2
-
Staff
9.1
-
Value for money
8.4
-
Free Wifi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog box-
Reviewed: June 6, 2024
Chris
United States of America1 reviewWonderfulThe areas around the pools became very dirty throughout the day with food and drink trash from the bar restaurant.
Every thing
Stayed in June 2024
-
Reviewed: June 3, 2024
Antoine
United States of America17 Reviews“Excellent”The resort is very clean, and the staff members were very professional and attentive. Our dinner at the Four Flamingos restaurant on site was pleasant, we even had Chef Tucker visit our table to ensure we're satisfied. The pools' area was excellent to spend time with a toddler. Overall, our family had a great time at the resort.
Stayed in June 2024
-
Reviewed: June 2, 2024
Rebecca
United States of America28 Reviews2 helpful votesExceptionalEverything! The food is always amazing. The staff is wonderful. Our favorite place to visit for the past 20+ years.
Stayed in June 2024
-
Reviewed: June 1, 2024
Kiara
United States of America2 ReviewsExceptionalproperty is clean and beautiful! super convenient location
Stayed in May 2024
-
Reviewed: May 29, 2024
Zachary
United States of America5 Reviews“Would come back again and again and again”Sunblock in the gift shop was highway robbery
Pool and outdoor activitys are excellent . All staff were super cool ,kind and helpful . Rooms were comfy and clean great view.
Stayed in May 2024
-
Reviewed: May 28, 2024
Gabriela
Spain1 reviewExceptionalThe only thing I would recommend management to do is to heat the pool. The water felt cold for my toddler even when it was 95 degrees outside.
LOVE LOVE LOVE! we stayed as a family of 3 with a toddler. We loved the amenities, pool, bike rides, food options. The room was extremely clean and I was very impressed with the housekeeping. They put away my dirty clothes in laundry bags and they even organized my toiletries in the sink. This is soo above and beyond, I really felt cared for.
Stayed in May 2024
-
Reviewed: May 28, 2024
Marissa
United States of America3 Reviews“Great hotel”I wished they would play music at the pool during the day. Listening to was waterfalls was nice but music at the pool at least Saturday would make it a better day experiences.
The pool grotto was beautiful
Stayed in May 2024
-
Reviewed: May 23, 2024
Jessica
United States of America30 Reviews3 helpful votesVery GoodLady at the check out. She overcharged us and when I mentioned it to her she never apologized for that. Not very welcoming compared to the ones during the check-in
Location Activities Cleanliness
Stayed in April 2024
-
Reviewed: May 17, 2024
Kelli
United States of America11 Reviews1 helpful vote“Good. The check in staff did not do I good job explaining all of the amenities.”The dinner was Mother's Day special and it was extremely dry for all 3 persons dishes.
They told me I did not receive breakfast?
Stayed in May 2024
-
Reviewed: May 17, 2024
Alejandro
Colombia36 Reviews2 helpful votesExceptionalAll the facilities, the room was very nice, good space, nice pool, great view from our room
Stayed in May 2024
-
Reviewed: May 14, 2024
Renica
United States of America2 Reviews1 helpful vote“Had an amazing staycation at this property. Honestly didn’t have to leave the hotel. The pool and pool bar was my favori”Staff, amenities, cleanliness and the POOL! N
Stayed in May 2024
-
Reviewed: May 13, 2024
Lanab85
United States of America7 Reviews“We had the best time . My husband and son also enjoy every single day . From the pool to kayaking .”That we had to come back home 🥰
We loved the whole ambiance , how organized , clean , it exceed our expectations . Staff is super friendly and welcoming .
Stayed in May 2024
-
Reviewed: May 8, 2024
Julie
Ireland10 ReviewsExceptionalLovely hotel, great facilities and in an ideal location. Would definitely stay again
Stayed in April 2024
-
Reviewed: May 6, 2024
Divyang
4 ReviewsVery GoodThe rooms are dated.
Stayed in April 2024
-
Reviewed: May 4, 2024
Gracie
United States of America1 review“Had a great experience”Did not have enough cold water
Cleanliness and friendliness of the staff
Stayed in April 2024
-
Reviewed: May 2, 2024
Carol
United States of America15 Reviews4 helpful votes“A 4-star hotel with 5-star service.”Resort fee but not surprised.
Good pool, good amenities all around. Top-notch service. The staff was really on their game, from the housekeeper who started leaving 3 bottles of water when she realized there were 3 of us in the room, to the pool staff, who were both friendly and highly efficient.
Stayed in March 2024
-
Reviewed: April 30, 2024
Raychell
United States of America1 review“Luxury, relaxing”N/A
The many amenities. My favorite was the car rental option
Stayed in April 2024
-
Reviewed: April 25, 2024
James
United States of America2 Reviews“It was a very nice resort.”Drinks were pricey by the pool.
The bed was comfortable. The room clean and large. The view was nice. The pool was big and the water was clean. Just a very nice well kept resort.
Stayed in April 2024
-
Reviewed: April 19, 2024
Susan
United States of America7 Reviews“Great”Everything
Stayed in April 2024
-
Reviewed: April 14, 2024
Rui
United States of America21 Reviews5 helpful votes“What a wonderful Spring Break with the family!”More shuttle options (more availability of hours) to go to Disney Springs.
Location, available amenities and things to do, amazing swimming pool, kaiak and pedal boat, breakfast variety of options/menu items, fireplace at night.
Stayed in March 2024
-
Reviewed: April 13, 2024
Dina
United States of America4 ReviewsWonderfulThe room!!! Horrible!!!!!! For the price horrible rooms
The location and the attractions
Stayed in March 2024
-
Reviewed: April 4, 2024
Carlisi
United States of America2 Reviews“The incredible staff helped us through a situation that involved family members whose flight back to London was canceled”Nothing
Pool
Stayed in March 2024
-
Reviewed: April 4, 2024
Kelley
United States of America4 ReviewsVery GoodI had hoped there would be a little something extra to celebrate special occasions. It was my birthday along with my husband’s, but nothing was offered. I had reached out in advance to the hotel and asked upon arrival. Not even a glass of champagne was offered.
The hotel was great. The pool and additional onsite aactivities were wonderful.
Stayed in April 2024
-
Reviewed: March 30, 2024
Gwendolen
Ireland21 Reviews4 helpful votes“Top class nature reserve and wonderful good and drinks.”Some of the resort fee charges and parking charges are a bit annoying but probably normal. You certainly get a lot for the resort fee. Our little one learnt to cycle and loved the rock climbing and all the swimming. I would add a sign to tell kids to move away from the end of the slide as some think it’s a little kids pool. And maybe add a ledge under the deeper parts where there’s the water flowing down. Gorgeous pools though. We enjoyed the funny tricycle on water and kayaks too
Lovely top quality food, rooms and service. Marie was very helpful on checkout as We needed to check out late. Adored the poke rice bowl and it was a great value meal. Lovely food and good even with difficult kids to sit in the family restaurant. Fantastic breakfasts and staff there too. The longest standing staff member Tim who brought up our bags told us about a rocket launch and also fireworks which we really appreciated.
Stayed in March 2024
Guests also reviewed these properties:
-
Van der Valk Hotel Kasteel TerwormHeerlen, Netherlands
-
Die Port van CleveEnkhuizen, Netherlands
-
Eastana Cherating Beach ResortCherating, Malaysia
-
Bays Inn and Suites BaytownBaytown, USA
-
L'Hôtel by Hostellerie du ChâteauRolle, Switzerland
-
BrandnerhofWeyregg, Austria
-
Valley Cottages & ApartmentsMount Pleasant, Bermuda
-
Morvigsanden CampingGrimstad, Norway
