5895 Caravan Court, Orlando, FL 32819, United States of America
#217 of 386 hotels in Orlando
Guests' ChoiceBased on 762 hotel reviews
8.0Cleanliness
8.2
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Joshua
United States of AmericaNothing.
The location was great, friendly staff and the breakfast was wonderful. The room was very large and fit my family's needs perfectly.
Stayed in February 2024
Reviewed: April 17, 2024
Christian
GermanyThe breakfast was ok for that price
Stayed in April 2024
Reviewed: April 16, 2024
Ranel
EstoniaBreakfast (you can eat only boiled egg and banana) other was crapp Air conditioner is next to the bed, so if you like to sleep in silence, you can not use it.
Location is good, if you want to visit theme park. Room overall is quite spacious, fridge and good size tv inside
Stayed in February 2024
Reviewed: April 15, 2024
Jimena
Costa RicaThe cleaning services are not included. We stayed 4 nights and there was no housekeeping. The least you do except when you are on a vacation is to not worry about this stuff and relax. It should be indicated in the description of the hotel that HOUSEKEEPING IS NOT INCLUDED, and then you decide whether to stay in another place.
Good location
Stayed in April 2024
Reviewed: April 9, 2024
Ashley
United States of AmericaNeeds small bathroom updates. Could have been cleaner
Stayed in April 2024
Reviewed: March 27, 2024
Mhairi
United Kingdomhowever we had no house keeping during our stay, having to ask for towels and toilet paper!
Spacious rooms, comfy bed, ok breakfast. Staff at reception were lovely, so helpful and good to chat to!
Stayed in March 2024
Reviewed: March 25, 2024
Jamie
United States of AmericaDon't have any complaints
Was decent place and clean
Stayed in March 2024
Reviewed: March 24, 2024
Miguel
United States of AmericaNoty
Location
Stayed in March 2024
Reviewed: March 7, 2024
Louise
United States of AmericaVery comfy king size bed and great location -appreciated the shuttle bus to and from Universal. The breakfast was also very good.
Stayed in March 2024
Reviewed: March 7, 2024
Raymundo
MexicoShutle en mal estado
Breakfast
Stayed in January 2024
Reviewed: March 5, 2024
Doli
QatarThe dryer in laundry is not working properly. Paid 10 usd but laundry was wet.
Love the shuttle to universal . Room was good. Bed spacious.
Stayed in March 2024
Reviewed: February 24, 2024
Kara
United States of AmericaThe room got hot when the Ac kept turning off in the night.
I liked that it was a 20 min walk from Universal. The beds were comfortable and the water pressure in the shower was amazing. My son loved the fold out couch. We really liked the breakfast.
Stayed in February 2024
Reviewed: February 23, 2024
Oleg
United States of AmericaThe frequency of the bus shuttle low. Last shuttle was at 8pm when park closed at 10 pm. So we used taxi...
Stayed in February 2024
Reviewed: February 19, 2024
Mike
United States of Americabus to Universal should have more pickups/ drop off options; at one point both elevators were inop, people got stuck in the elevator for 2 hours
clean, good b-fast, close to universal
Stayed in February 2024
Reviewed: February 4, 2024
Jonas
FranceThe ice machine is doing some noise
Location, the staff specially the boss and a great breakfeast
Stayed in January 2024
Reviewed: February 1, 2024
Kristin
United States of AmericaThe water pressure in the shower was terrible and the bathroom was incredibly small. The door barely opened in but we made it work. I noticed a bunch of tiny ants around the sink but everything seemed clean so I think that may just be a Florida thing. Overall everything was great.
The property was well maintained and we loved that it was within walking distance to CityWalk and the parks. Every member of staff was super helpful and friendly and the bed was super comfortable. ( we slept for 12 hours on those pillows😍) we didn’t have breakfast but the selection seemed good and there was always fresh fruit that we grabbed each morning to take with us on the go. There’s also a TGIFridays within walking which was great when we wanted to have dinner in one night but wanted more choices than on the hotel restaurant menu. It was quiet even though they seemed fully booked but we hardly ever heard anyone coming or going
Stayed in January 2024
Reviewed: January 29, 2024
Laura
IrelandLovely clean rooms, really friendly and helpful staff and fresh breakfast.
Stayed in December 2023
Reviewed: January 28, 2024
Peter
AustraliaBathroom adequate but very tight.
Decent breakfast that was included. Service staff at front desk were wonderful
Stayed in January 2024
Reviewed: January 21, 2024
Sandy
United States of AmericaBig rooms
Stayed in January 2024
Reviewed: January 18, 2024
Joel
United States of AmericaBathroom too small door almost hits the toilet , bad design also it's been 4 days and they haven’t returned my deposit yet
Stayed in January 2024
Reviewed: January 9, 2024
Carolina
BrazilVery clean good valeu
Stayed in January 2024
Reviewed: January 5, 2024
Brian
United States of AmericaThe bathroom was tight and the AC was not easy to adjust. It got very cold sometimes.
Clean room and comfortable beds and pillows. The bathroom was tight but clean. Breakfast was good and had good choices. The location is convenient for Universal Studios but if you walk it takes 25 mins and you have to cross major roads.
Stayed in January 2024
Reviewed: January 1, 2024
Lay
SingaporeI like the big room which comes with a big sofa and a kitchenette with microwave oven. Shuttle bus is also provided to bring us to Universal Studios, however guest need to come down and book for the bus at 7am on the day you required the service. The hotel is within walking distance to the premium outlet which is good for those who like shopping. The hotel is nice to provide complimentary breakfast, it would be better if there is salad provided during breakfast buffet.
Stayed in December 2023
Reviewed: December 20, 2023
Haydn
AustraliaGreat location to Universal studios and outlets.
Stayed in December 2023
Chiang Mai, Thailand
Ayia Napa, Cyprus
Shenzhen, China
David, Panama
Taungoo, Myanmar
Yumurtalık, Turkey
Ascoli Piceno, Italy
Kissimmee, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content