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  5. Reviews of Red Roof Inn PLUS+ Henderson

Reviews of Red Roof Inn PLUS+ Henderson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Simmons Street, Henderson, NC 27536, United States of America

#4 of 6 hotels in Henderson

Guests' Choice

Review Score

Based on 280 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 5, 2022

    9.0
    Comfortable, accessible to highway food and shopping. I definitely will stay again
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 2 nights

    The bed is not too comfortable, maybe a padded mattress top.

    It was my second stay and this time we rented two rooms for 5 people. I asked for a roll out bed and it was provided. The staff is professional and very helpful, all shifts. Also, they took my recommendation to supply instant grits, much appreciated.

    Stayed in December 2022

  • Reviewed: November 8, 2022

    9.0
    Great staff room and location
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Disability Access Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast

    The breakfast was not great for me I didn't eat but went to Walmart and bought breakfast sandwiches. I think offering instant grits, fruit cups packed in their juices, applesauce and English muffins or bagels. Location was excellent close to shopping restaurants in walking distance. Will definitely stay here again

    Stayed in November 2022

  • Reviewed: October 16, 2022

    4.0
    Just OK...won't be back
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night

    Toilet would not flush...neighbors were extremely LOUD

    Stayed in October 2022

  • Reviewed: October 2, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    na

    customer service

    Stayed in September 2022

  • Reviewed: September 30, 2022

    9.0
    Comfortable and clean
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Love the LPV floors instead of carpet

    Stayed in September 2022

  • Reviewed: September 15, 2022

    10
    we enjoyed our stay and would stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    the woman who checked us out was rude

    the room was clean

    Stayed in September 2022

  • Reviewed: September 6, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe King Room Smoke Free
    • Stayed 1 night

    Wifi was not working in the room. It would work by main lobby but going toward my room ithe signal would get lost. Told front desk and they could not do anything about it . Asked them if I could get a room closer to main lobby to have bettr signal but they would not chnage the room. I had to do work from laptop during this trip but could not do it staying in this hotel

    It was ok

    Stayed in September 2022

  • Reviewed: August 31, 2022

    1.0
    Awful, soda machine took my money it was awful as hell.
    • Leisure trip
    • Couple
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was stopped up upon arrival, maintenance didn't fix it was ridiculous.

    Nothing

    Stayed in August 2022

  • Reviewed: August 29, 2022

    4.0
    Disappointing
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No real breakfast. Bed was lumpy.

    Not to much to like .

    Stayed in August 2022

  • Reviewed: August 1, 2022

    4.0
    Need better customer service ladies. Clean rooms better
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Disability Access Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    Customer service was the worst. 2 of the ladies was very rude. I called for toilet paper I never received it until I went to the front before I left. I didn’t like the $100 that was taken to hold until I leave. If I knew that I would have bought cash because I didn’t want to wait 3 days to get my money back when it only took them 2seconds to take it.

    The sausage biscuit was ok. Was looking for more variety. There was 2 roaches in the bathroom. The toilet was not clean. I bought my own cleaning supplies so I had to clean it myself because I didn’t want to go through the trouble of changing rooms

    Stayed in July 2022

  • Reviewed: August 1, 2022

    2.0
    Very Poor
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The exterior doors were left open for anyone to come in. The room did fully lock. The lock bar was used. There was fighting in the parking lot among people. The beds were not comfortable and things felt dirty. Upon leaving there were four police officers surrounding a car on the parking lot. Everything considered I didn't feel safe or comfortable. I was so exhausted from driving I stayed. If I had not been so tired I would have left and found another hotel room somewhere else.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    3.0
    Meh.
    • Business trip
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    My toilet wouldnt flush my hand towels were falling apart. No breakfast, cameras didn't look current. My dresser drawers would not stay closed which scared me because I would close them and they would be back open when I wake. One chair instead of a chair with ottoman in front of it to rest your feet. Some gel like substance was all over my television.

    Mae the night manager and the other ladies were awesome as well, I just cant remember their names, but Mae was the best.

    Stayed in July 2022

  • Reviewed: July 24, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Premium King Room Smoke Free (Upgraded Bedding and Snack Box)
    • Stayed 1 night

    The worst part of our stay was that everything in the room felt damp, even with the air conditioning on. The breakfast was somewhat sparse, with only small muffins, danish and cold cereal (except for oatmeal pouches).

    It was somewhat late when we checked in, but the desk person was helpful. (I did have a lot of difficulty understanding her, but not her fault). The staff in the breakfast area were very nice.

    Stayed in July 2022

  • Reviewed: July 24, 2022

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night

    Breakfast, beds

    Breakfast sucked. Place was old and needs major updates.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches

    Price

    Stayed in July 2022

  • Reviewed: July 16, 2022

    10
    Great, comfortable and friendly
    • Business trip
    • Solo traveler
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very clean and comfortable. Staff helpful and friendly

    Stayed in July 2022

  • Reviewed: July 5, 2022

    1.0
    it was bad, from now on I will stay at Baymont of the Hampton Inn.
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night

    RUDE SERVICE BY OF THE WOMAN WORKING THE FRONT DESK ON SATURDAY NIGHT 7/2/2022. SHE WAS WORKING WITH GAYLE RUSSELL. GAYLE WAS KIND AND WE GAVE HER A TIP FOR BRINGING US EXTRA PILLOWS.

    I DID NOT EAT THE BREAKFAST.

    Stayed in July 2022

  • Reviewed: July 3, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Location was perfect

    Hotel was clean and staff was polite

    Stayed in May 2022

  • Reviewed: June 30, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    Slight urine smell

    It was clean. and comfortable

    Stayed in June 2022

  • Reviewed: June 28, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    older hotel under renovation. rooms were sufficient for us for one night.

    convenient to where we needed to be

    Stayed in June 2022

  • Reviewed: June 20, 2022

    4.0
    It was ok but don't think I'll stay here again.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night

    I had a pair of socks on while I was in my room and when I went to take my shower that night, My sock were very dirty, Your carpet needs cleaning.

    Didn't eat

    Stayed in June 2022

  • Reviewed: June 18, 2022

    2.0
    Won’t stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast, not even grab and go and we were told there would be. You could hear every sound outside your room. It’s old, run down and dirty.

    Stayed in June 2022

  • Reviewed: June 6, 2022

    10
    Great stay
    • Leisure trip
    • Travelers with friends
    • Premium Room with Two Queen Beds Smoke Free (Upgraded Bedding and Snack Box)
    • Stayed 1 night
    • Submitted from a mobile device

    Bag breakfast could use some fine tuning.

    Very clean comfortable beds, check in was smooth , front desk clerk was amazing.

    Stayed in June 2022

  • Reviewed: May 30, 2022

    1.0
    Bad.
    • Family with young children
    • Deluxe Room with Two Queen Beds Smoke Free
    • Stayed 4 nights
    • Submitted from a mobile device

    Other staff and the flooding rooms.

    Mrs. Ebony Bullock was great!

    Stayed in May 2022

  • Reviewed: May 23, 2022

    10
    Staff was fantastic.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Smoke Free
    • Stayed 6 nights

    The linen could have been better.

    Location great, close to restaurants. Frig and microwave in room.

    Stayed in May 2022

Showing 76 - 100

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