5005 Kyng's Heath Road, Kissimmee, FL 34746, United States of America
#12 of 51 hotels in Kissimmee
Guests' ChoiceBased on 1400 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Jacob
GermanyThe townhome was dirty. Very dirty. The furniture was dated and uncomfortable
The facilities/amenities were awesome. We didn't even need to leave. They had activities for kids and it was a good time
Stayed in May 2024
Reviewed: June 1, 2024
Nicole
United States of AmericaActivities closed clearly slides at 5pm and activity office to get equipment at 7
Lots of activities for kids that were free, tennis, shuffle board, corn hole, mini golf. In a nice location, easy to get around resort
Stayed in May 2024
Reviewed: June 1, 2024
Rubin
United States of AmericaThe updated the property but still the old furnishings. Pillows were lumpy and not super comfortable. I decided to run a load of clothing (light colored clothing) and pretty much everything came out stained. The tubs should be cleaned in between guests!! So beware. I was pretty upset over it. I had to throw several items that were completely ruined. They should definitely update their washer/dryers in the villas. Especially since they prefer you wash your towels rather than give you clean ones.
Beautiful villas! Have been updated since the last time i stayed here. The villas are super spacious and tho outdoor patio was private which i loved. Beds were comfortable. Best part of the hotel id the water park… pool, slides, jacuzzi! Everything is on point with the vacation vibes! Was able to rent a cabana which was super convenient with the little ones. Pool is super toasty! I loved it! Will come again. There is a restaurant on the property which had pretty decent food. There is a store in the lobby for anything you may need that can be purchased.
Stayed in May 2024
Reviewed: May 30, 2024
Vina
United States of AmericaBeautiful resort
Stayed in May 2024
Reviewed: May 28, 2024
Gross
United States of AmericaMaybe offer a few more cash options. There really is not much that I can say because I was very pleased with the experience. It was a bit more crowded than I'd like but that facilities are ample enough that people are not too cramped together.
There were sooo many things! From the start, the booking was surprisingly easy. The front desk staff is EXCELLENT, friendly and very informative. The facilities are very clean and well kept. The villa is modern and well laid out. The services and ammenities are top notch. Overall I LOVED it!
Stayed in May 2024
Reviewed: May 28, 2024
Hernandez
United States of AmericaOnly complaint we had was the ac in our townhome. It wasn’t the best
We loved how family friendly it was, and also how it had a washer and dryer and everything to cook..
Stayed in May 2024
Reviewed: May 28, 2024
Griselle
United States of AmericaNothing
The pool and cleanliness the villas.
Stayed in May 2024
Reviewed: May 28, 2024
Carmen
United States of AmericaMissing articles in the kitchen.. need to ask.. should be equipment
Pool area
Stayed in May 2024
Reviewed: May 23, 2024
Carrie
United States of AmericaWe loved the ease of how it close it was to attractions. The lazy river and hot tub were great!
Stayed in May 2024
Reviewed: May 23, 2024
Kaden
United States of AmericaThe beds were a little uncomfortable
The cost and the amenities
Stayed in May 2024
Reviewed: May 20, 2024
Sheila
United States of AmericaVery clean great for the children
Stayed in April 2024
Reviewed: May 20, 2024
Gail
United States of AmericaThe screen on the back patio was in need of repair
Amenities and services
Stayed in May 2024
Reviewed: May 20, 2024
Ises
United States of AmericaI think the staff rushed on cleaning but everything you need is there for you to go over everything to your liking.
The staff and everyone there was friendly. I really love this resort for anyone with little babies again everyone and inch of this resort was amazing. My family will definitely be coming back.
Stayed in May 2024
Reviewed: May 20, 2024
Brittany
United States of AmericaNothing
There’s nothing we don’t like about fantasy world
Stayed in May 2024
Reviewed: May 19, 2024
Branch
United States of AmericaNothing
It’s was really nice
Stayed in May 2024
Reviewed: May 17, 2024
Melissa
United States of AmericaWe couldn't stay longer lol
Very friendly staff. Very affordable 😃 went through booking.com had no surprise's. This was our 2nd time there love the activities for kids everyday ❤️. Lots of wild live to see out out doors too!!
Stayed in May 2024
Reviewed: May 16, 2024
Robert
United States of AmericaEverything
Everything
Stayed in May 2024
Reviewed: May 16, 2024
Jessica
United States of AmericaHow early the poolside bar closed
Very clean and staff was very friendly and welcoming us. Love how they had a schedule for all activities going on at the property it was very amazing. Will be visiting again.
Stayed in May 2024
Reviewed: May 15, 2024
Erica
United States of AmericaThey had everything thing you needed and you really didn’t have to go anywhere
Stayed in May 2024
Reviewed: May 13, 2024
June
United States of AmericaSo clean and nice. Loved the lazy river!
Stayed in May 2024
Reviewed: May 13, 2024
Latoya
United States of AmericaThe staff was nice and friendly, the condo was nice and clean, and there was a full kitchen, I was able to cook instead of ordering out!
The the resort had everything to keep kids occupied, without the parent having to ride around to different places! Once you arrive you park and let the kids have fun and enjoy themselves!
Stayed in May 2024
Reviewed: May 13, 2024
Linsay
United States of AmericaThis resort was really nice & entertaining. Had a little mini vacation here & was worth it. The location was convenient to everything. We had a great time & would definitely go back.
Stayed in May 2024
Reviewed: May 13, 2024
Cathy
United States of AmericaA bit dated
Simple resort. Has grill and some basic necessities. Comfortable and good location. Friendly and helpful staff and other resort folk. Pools are nice.
Stayed in March 2024
Reviewed: May 13, 2024
Albert
United States of AmericaThe staff and the beds/pillows
The room was very comfortable just like a house.
Stayed in May 2024
Benitses, Greece
Bad Elster, Germany
Saint-Romain-de-Benet, France
Pieve di Santa Luce, Italy
Valdivia, Chile
Kannur, India
Bevagna, Italy
Zamboanga, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content