2000 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830, United States of America
#2 of 389 hotels in Orlando
Guests' ChoiceBased on 1038 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
9.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Chris
United States of AmericaThat juice and soda wasn’t available all day long
Close to Disney. Great breakfast and amazing drink and dinner time treat. Very large and spacious pool. With great music playing outside.
Stayed in February 2024
Reviewed: March 26, 2024
Cindy
United States of AmericaNothing! Everything was great!
Every employee we encountered was excellent! Very friendly and willing to help! When we checked in at 10:00 pm, our TV was not working. Christopher, the maintenance guy, came to our room and repaired it very quickly. The breakfast buffet was wonderful, including eggs, biscuits and gravy, and Mickey Mouse Waffles. The evening happy hour and food was again very good and organized. Location was super. Disney Springs is a half mile walk. We loved the hotel and will definitely stay again.
Stayed in March 2024
Reviewed: March 24, 2024
Yurko
United States of AmericaBus service
This is the best free breakfast anywhere
Stayed in March 2024
Reviewed: March 24, 2024
Dan
MexicoBeds are not that comfortable but are ok. Was clean but not spotless clean. Specially bathroom and common areas. Breakfast is just ok.
Hotel's location, above and beyond service, great price/quality ratio, excellent location and large parking
Stayed in March 2024
Reviewed: March 24, 2024
Brenda
United States of AmericaThe transportation could be improved a little The drivers are so nice but the access for mobility scooters is very lacking. The access is made difficult because access is through the front and is so tight to maneuver on and off.
Everything was great. The pool area was so nice and a great spa. The breakfast was delicious and the light snack in the evening was so good. The It is such a family friendly hotel but perfect for a couple. The location is perfect. The staff is second to none. Everyone encountered went above and beyond. So helpful and considerate.
Stayed in March 2024
Reviewed: March 24, 2024
Davis
United States of AmericaNothing everything was perfect
The person that helped us at the front desk was amazing!!!! we have stayed in almost all of the Disney resort hotels, and this is the best one.
Stayed in March 2024
Reviewed: March 22, 2024
Andrea
United States of AmericaAirport shuttle would be nice. Cost $50 Uber each way.
Nicely refreshed. Kids loved pool area. Food available onsite. Walking to springs only took 15 mins. (We did Uber back for $9.50.)
Stayed in February 2024
Reviewed: March 22, 2024
Konstantinos
Greeceeverything was good but not surprisingly excellent
Comfortable, professional stuff, amenities, nothing is missing
Stayed in March 2024
Reviewed: March 21, 2024
Ramon
SpainThe price is good for the quality offered and also there is a good ammount of ammenites included.
Stayed in March 2024
Reviewed: March 21, 2024
Adama
United States of AmericaFree breakfast and dinner. Three free drinks per day.
Stayed in March 2024
Reviewed: March 21, 2024
Rebecca
United States of AmericaThe Breakfast , dinner , drinks included was amazing , Excellent staff ,
Stayed in March 2024
Reviewed: March 20, 2024
Kelly
United KingdomStaff Pool Room Free drinks
Stayed in March 2024
Reviewed: March 20, 2024
Shani
United KingdomLocation, size of rooms and staff
Stayed in March 2024
Reviewed: March 18, 2024
Julianna
United States of AmericaThe front desk can’t look up your rewards card.
It’s very clean and friendly. Love the breakfast and the kickbacks and the free alcohol drinks.
Stayed in February 2024
Reviewed: March 18, 2024
Deborah
United KingdomGreat stay close to Disney Springs. Breakfast a bonus before heading to the parks. Great value and clean new rooms
Stayed in January 2024
Reviewed: March 15, 2024
Wright
United States of AmericaHad to leave.
Always stay at Drury when we can.
Stayed in March 2024
Reviewed: March 11, 2024
Laura
United KingdomPool and hot tub was good but there’s better around A bit noisy if you’re facing the road
Fantastic location for Disney Springs Shuttle buses to parks were on time and regular Room was huge and comfortable Free breakfast and kickback was brilliant Tea and coffee available throughout the day Friendly staff Good gym
Stayed in February 2024
Reviewed: March 11, 2024
Amy
United States of AmericaGluten free options, for instance gluten free bun for lunch or bread for toast DESSERT: I would like to suggest an ice cream machine or cookie tray to be added with the dinner buffet perhaps instead of the free drinks. The free alcohol drinks were great but since it's Disney and full of children and families less emphasis should be on alcohol if it comes down to budget - go for something cool and refreshing like an ice cream dispenser. I've seen this at other hotels and it's always a bit hit. HOT TUB: I would like to suggest child restrictions on the hot tub after a certain time so adults can enjoy it more. For instance: from 9:00 pm - 11:00 pm adults only in hot tub. It made it hard for us to relax with kids splashing and jumping in it.
We loved the breakfast buffet and dinner buffet. We loved how friendly and happy all of the staff were. THIS IS SUPER IMPORTANT TO US We loved the convenience of the shuttle We loved our room - it was clean and quiet. We loved the overall ambiance of the place.
Stayed in March 2024
Reviewed: March 11, 2024
Monica
United States of AmericaA little pricey
Breakfast was great, beds were comfortable, great location
Stayed in March 2024
Reviewed: March 9, 2024
Karolina
United States of AmericaSome of the breakfast just tasted bleh in my opinion, and the duration of the buffet I wish it was a little longer :)
The beautiful outdoors, and the way it over looks water. Also how modern and up to date everything was. Plus the the buffet, 3 complimentary drinks, some of the breakfast, and the popcorn!
Stayed in March 2024
Reviewed: March 9, 2024
Dowd
IrelandNA
Great breakfast and dinner, with three drinks provided per day, free of charge. Very handy to have all the buses going to the various parks/ Disney springs.
Stayed in March 2024
Reviewed: March 7, 2024
Richard
United States of Americaconcierge lady when we arrived was somewhat rude and annoyed with us (we are seniors) Did not appreciate this
breakfast was exceptional, and so was then evening snacks food bar. beyond good
Stayed in March 2024
Reviewed: March 6, 2024
Annmarie
IrelandThe buses really weren't great for us. We have 3 kids so didn't always know when we would be ready for the parks to book 2 hours in advance so didn't use the buses and ended up paying ubers to the parks instead. I prefer being able to get up and get ready and just leave whenever and have regular buses that don't need to be prebooked
Great hotel and facilities. Great location by Disney Springs, we walked over most days. Loved the evening kickback, the pool, splash pad. Great room sizes and a lovely view. The 24 hour free coffee in the lobby was great and my kids loved getting their drinks and popcorn between 4-8pm
Stayed in March 2024
Reviewed: March 6, 2024
Taylor
United States of Americanothing
friendly staff, very clean, the breakfast buffet is amazing, and room are spacious
Stayed in March 2024
Reviewed: March 4, 2024
David
United States of AmericaEverything was very pleasant--we enjoyed our stay.
Breakfast was excellent and the staff was friendly.
Stayed in February 2024
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