8451 Palm Parkway, Lake Buena Vista, Orlando, FL 32836, United States of America
#147 of 389 hotels in Orlando
Guests' ChoiceBased on 643 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.7
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2023
Johan
Brazilthe furniture was very worn down especially couches, chairs and beds.
Stayed in April 2023
Reviewed: May 4, 2023
David
United KingdomThe furniture is a bit dated snd sofa worn, but overall pleased
Excellent location. Staff were very good , if you needed anything, they went out their way
Stayed in May 2023
Reviewed: April 27, 2023
Vickey
United States of AmericaI like how the rooms set up also close to the pool.
Stayed in April 2023
Reviewed: April 24, 2023
Charika
United States of AmericaTwo of us were taking a flight back on the day that we were checking out but in the evening. I wanted to extend the stay by a few hours. Until 11 a.m it was free but
We had a 3-bedroom villa. It was clean, however, the main room had a closet and we could see someone else's room, which was unexpected. It would have been good if it was completely blocked. I felt uneasy about it.
Stayed in April 2023
Reviewed: April 13, 2023
Ashton
United States of AmericaDecor (curtains,couch) is worn-out,clean for the most part however a bug was crawling in my sons bed
I liked the location of the resort,the staff, the amount of space in the suite, the pool, washer and dryer
Stayed in April 2023
Reviewed: April 8, 2023
Adams
United States of AmericaThe facilities and furniture are unfortunately pretty beat up. You can tell it was nice at one point, but there has been a lot of wear and tear. The area is also a bit difficult to drive around since Disney World is next door.
The room was spacious and very clean. We really loved that the kitchen had everything that we needed. Parking and check in were easy. The property is right across the street from a bunch of restaurants and bars. We really recommend eating at Susuru!
Stayed in April 2023
Reviewed: April 8, 2023
Robert
United States of AmericaA little out dated/old and worn furniture. The water did not remain hot enough to enjoy the jacuzzi feature in the tubs. Lastly, would recommend updating outlet features or appliances to include usb capabilities that are closure to the bed side for charging personal device. Don’t mind staying again with such minor (modern) inconveniences.
Very spacious, affordable, and location convenient for multiple day trips. Great stay and would not mind doing it again!
Stayed in March 2023
Reviewed: April 8, 2023
Kinsey
United States of AmericaI don't any big problems.... maybe get curtains for the big bedroom because the light outside was bright but I heard the hotel us getting a make over soon.
The staff was super nice, helpful and enjoy the experience. The location was great because it didn't take long to get to epcot. The price was amazing! Two room ,two bathrooms, kitchen, family room and other room with a couple under $200 just days before Easter.
Stayed in April 2023
Reviewed: April 5, 2023
The
United States of AmericaThere was noting to really stand out that we didn't like. One of our teens had a bit of arm rash possibly from laundry detergent??? Were not sure.. There is a remodel refresh in progress which I am sure will make the place even better. We were informed that we could go to sister site and enjoy there expanded amenities but traffic was a deterrent. Once these arrive here I would certainly look at staying again
The staff we meet were great, friendly and responsive to requests for things we needed. Kids had fun in the pool. We were in a two bedroom suite w/kitchen. It was a great size for our family and we appreciated the convivence of the dishwasher and in room washer and dryer. The room was very large with plenty of room to spread out and 4 tvs meant the kids were all able to watch things they wanted.
Stayed in April 2023
Reviewed: March 27, 2023
Rheta
United States of AmericaThe tubs were weird and very dangerous. we had older people. a pregnant person and someone with an injured foot. it was very dangerous to get in and out.
convenient at good price
Stayed in March 2023
Reviewed: March 24, 2023
Dana
United States of Americawas not able to accommodate extending our stay or a late check-out.
great location, spacious
Stayed in March 2023
Reviewed: March 21, 2023
Ronald
United States of AmericaYou could tell rooms were outdated a bit, still better than most hotels I've stayed
Nice place to stay in a good location, but they were renovating, most likely everything would be a 10 once renovations are done, they are actively working on making the resort better
Stayed in March 2023
Reviewed: March 19, 2023
Arthur
United States of Americathe couch was horrible.. don’t understand why they wouldn’t replace it. I shouldn’t have to complain about it..
it was quite.. beds were comfy..
Stayed in March 2023
Reviewed: March 12, 2023
Oleh
United States of AmericaRestroom's door
Kitchen
Stayed in March 2023
Reviewed: March 12, 2023
Ammon
United States of AmericaOverall it was worth the money great staff
Stayed in March 2023
Reviewed: March 10, 2023
Rosa
United States of Americasofa was in bad condition.
location
Stayed in March 2023
Reviewed: March 3, 2023
Gabrielle
United States of AmericaIt could have been better if they didn't have to fix the jacuzzi in the room during our stay
The room was nice but definitely worn out and could use and upgrade.
Stayed in February 2023
Reviewed: March 3, 2023
Josefa
ItalyAlthough we felt safe in the area, the front doors were too loose. The faux leather couch was peeling so bad, leaving such a mess on the floor and sticking to our hands and legs. The closet doors could definitely use an upgrade.
Great location with shops, restaurants, and drugstores nearby. The apartment was spacious for my family of 6. Quick response to the maintenance issue with the shower. The beds were super comfy
Stayed in December 2022
Reviewed: February 28, 2023
Amanda
United States of Americait’s outdated.
I liked the size of the rooms and that you could sleep a whole family comfortably
Stayed in February 2023
Reviewed: February 22, 2023
João
United States of Americathe property is very nice, but the shower in the main bathroom needs to be fixed.
the location, the comfort, the fair price, and the big space.
Stayed in February 2023
Reviewed: February 20, 2023
Erin
United States of AmericaShort staffed. Clogged toilet, no plunger. No access to plunger.
Size and value.
Stayed in February 2023
Reviewed: February 18, 2023
Patricia
United States of Americathe property is older and quite shabby. the leather couch in our unit was in such bad shape, it shed bits of material.
location to Disney, restaurants, etc.
Stayed in February 2023
Reviewed: February 15, 2023
Kristen
United States of Americathe room was nice although the dining room table rocked pretty bad and the water presser wasn't that great, but I would still stay here again.
the heated pool was great and not a whole lot people out by it. nice area well maintained grounds, great location close to a lot of different things.
Stayed in February 2023
Reviewed: February 15, 2023
Lisa
United States of AmericaCould hear people running around. The front office closes at 5 or 6pm...no staff around
Stayed in February 2023
Reviewed: February 6, 2023
Katoya
United States of Americabathroom jacuzzi tub wasn’t cleaned properly. shower didn’t stay hot.
Location, spacious, price
Stayed in February 2023
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