Mattresses were very firm- we are used to a softer mattress.

Great location- easy walk to pier and ferries, as wellastrainstation. Many shops close by offering food, massages etc as well as street market next door. Enjoyed the complimentary jasmine tea in the lobby area, and thought the room was a great size and good facilities. View of river was a bit disappointing, had to go onto balcony and look hard left to see the river in the distance. High buildings were situated between our room and river so unable to look directly onto river from our room on 12th floor.

Stayed in May 2024

It’s tired , in need of refurbishing, no cooking pots main shower was cold pool area needs attention

Location good breakfast

Stayed in May 2024

Room looks a bit old and furniture as well

Room is spacious location is excellent

Stayed in May 2024

Very spacious

Stayed in May 2024

The central location made it very easy to get around Bangkok. The view from the balcony was stunning. It was very useful to have a washing machine and little kitchen. It was quiet enough to work in even in the constant buzz of the city.

Stayed in May 2024

The lifts had to be used even to travel 1 floor from ground to lower pool area. Also lifts didn’t always correctly register the floor entered.

Staff were very polite and helpful. Location near BTS, and Sathorn pier so easy to travel around city. Supermarket below hotel useful as we were self catering.

Stayed in May 2024

No vegetarian dishes in breakfast

Service and facilities

Stayed in May 2024

Felt a bit impersonal at times, but this is a capital city. No seats on balcony, much of which is taken up by the air conditioning unit.

We booked what was probably the smallest room in the hotel and it was absolutely enormous - felt more like an apartment than a room. Spotlessly clean, comes with a kitchen and even a washing machine. Soundproofing is so good that we often felt we were the only people staying. Our room had a panoramic view over the city. Really good pool area which was a massive bonus after a day's sightseeing in the heat. Breakfast was very good quality. The location is excellent with easy access to a nearby pier with regular boats stopping off at key points on the way into the centre. I also highly recommend the Nalin Kitchen opposite the hotel for excellent Thai food.

Stayed in April 2024

Air conditioning in our room was loud, no air conditioning in the lift which made it uncomfortable.

Convenient location for what we needed to do while in Bangkok. Room was quiet and comfortable. Property was clean and staff were friendly and helpful.

Stayed in April 2024

No bar at hotel :(

Breakfast OK. Pool at rooftop great.

Stayed in April 2024

Friendly staff, enthusiastic support

Stayed in April 2024

Would have been great if there were chairs on the balcony to relax and enjoy a drink while looking at the river

The view of the river was spectacular

Stayed in April 2024

The lifts can be slow, and it can be hot in there.

The location is fantastic - close to the BTS and ferry pier, street food stalls all around the area, 3 7-11 stores within 200m, a supermarket downstairs, and restaurants within 5 minutes walk. The room was huge. The staff were friendly and efficient. The pool was nice. The air conditioning was great. Everything we were hoping for.

Stayed in April 2024

Location, size of rooms

Stayed in April 2024

The one-day trip booked from hotel front desk was a tourist scam. Breakfast way too much expensive, so we didn't take it. The MacDonald next to the hotel offers good breakfast at a much more fare rate

Big and quiet suite room, with river view. Gym, kid playground, pool

Stayed in April 2024

Not much

Excellent gym pool and overall hotel

Stayed in April 2024

Noisy aircon system, which when switched on caused us to cough quite a bit. Probably requires a new filter and maintenance.

A large family room with two double beds meant ample space for the three of us. I liked the Happy Toilet and large fridge which accommodated our fruit purchases very well. Bottles of water provided each day.

Stayed in April 2024

Key wasn’t smooth. We had to open our door with our effort.

It was so big room and we had 3 toilets which is really good. Swimming pool was great

Stayed in April 2024

The hotel room was outdated and noise travels very easily. The rooms weren’t as clean as they could have been, which was a shame. The wifi connection was poor in the room.

The location and breakfast were good, although there could be more variety of fruit. The staff were friendly and helpful - they were the highlight of our trip. The pool was also good. We were given complimentary water, which was much appreciated.

Stayed in April 2024

The hotel is good, but not really worth five stars. Only two elevators. The balcony was nor usable and only hosted the AC unit.

Kitchen and washing machine in the room. Breakfast was very good but mainly geared to Asians. Very good take away breakfast, when we had an early departure. Connected to big department store.

Stayed in April 2024

Well located with an excellent 6th-floor pool. Room service was reasonably priced, delicious, and served with a smile.

Stayed in April 2024

I asked them to help me find a nice boat tour and they suggested me one which costs something around 2000 bahts as far as I remember. Then I said no, walked to the river, asked the first one I saw and they said 700 baht. Which was also tourist price but come on the one hotel tried to arrange? I would expect they consider the comfort of the visitors but apparently all it is about the money.

I like the river view from the balcony of the room. But I have to say that I booked the room with river view and it was not the one showed on the photos. Then I asked for an upgrade for 500 bahts and it was ok. The room was super big and comfortable. The room service was good for a good price. The location was amazing, walking distance to river where you can take the boats. A lot of markets, massage places, manicure and pedicure places in walking distance.

Stayed in March 2024

Bit dated in places

Brilliant location near the BTS and pier. Spacious family rooms.

Stayed in April 2024

Elevator is terrible. You're locked to your floor. Can't access any other floors. You need to use the silly card to use the elevator. Only two elevators for the whole building. Sometimes you wait like 5min.

Location.

Stayed in April 2024