Avenida Morelos Sur, 133 Colonia Las Palmas, 62070 Cuernavaca, Mexico
#11 of 69 hotels in Cuernavaca
Guests' ChoiceBased on 103 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
8.8
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 12 May 2024
Miguel
United StatesThe hot tub was not hot, the pool was nice
Breakfast was good. The location was in front of local transportation.
Stayed in May 2024
Reviewed: 30 April 2024
Carlos
MexicoThey clean the room only once ( we stayed 4 nights)
Breakfast was good, fair enough for the price paid.
Stayed in April 2024
Reviewed: 4 April 2024
Oscar
MexicoTodo bien!
Todo bien!
Stayed in February 2024
Reviewed: 2 November 2023
German
United StatesThe room card reader broke and we couldn't turn on the lights
I liked everything!
Stayed in October 2023
Reviewed: 29 September 2023
Alicia
MexicoThe poolside is really nice with the turtles!
Stayed in August 2023
Reviewed: 4 September 2023
Rafael
United StatesEverything, breakfast, service
Stayed in September 2023
Reviewed: 14 August 2023
Sabas
United StatesEverything was clean in the hotel
Stayed in July 2023
Reviewed: 18 July 2023
Mario
MexicoAll what’s ok
Space, pool and flexibility
Stayed in May 2023
Reviewed: 10 May 2023
Rosendo
United Statesnothing
Good place
Stayed in April 2023
Reviewed: 13 April 2023
Diaz
MexicoLa alberca
Stayed in April 2023
Reviewed: 27 March 2023
Gabriela
Mexicothe shower curtain. It smelled. And The location is not the best.
the Pool area, the restaurant terrace. The room size, The beds are really comfortable. Staff with nice attitude. It has a parking lot. The room rate includes breakfast.
Stayed in March 2023
Reviewed: 23 March 2023
Bp
Mexico1. Incredible that the US flag was hung upside down! 2. I forgot a sweater in my room when check-out (my responsibility!). After several phone calls, 3 days later they told me they didn´t find it. That said, I’m sure the cleaning lady found it and kept it: or in other words, she stole it. Can’t prove it and I’m the person who forgot the sweater in the room: I’ll take the responsibility for losing it. But I hope the hotel takes the required measures to make sure they have honest staff.
The place is OK, Staff (excepted the valet) is unfriendly
Stayed in January 2023
Reviewed: 26 September 2022
Celeste
MexicoCleanliness and kind service
Stayed in September 2022
Reviewed: 18 September 2022
Fernanda
MexicoSometimes the attention of the staff is not so good. On our last day of stay, for example, we requested 3 times for clean towels and they were never delivered.
The place is nice and convenient, price is fair, commodities are good.
Stayed in September 2022
Reviewed: 30 August 2022
Sandra
United StatesThe breakfast was just ok, pretty plain. The coffee was flavorless. I wish I would have had a coffee pot in my room so I could make my own. No hair dryer in my room. Room service food was not worth the price based on the taste. You're better off going to any if the restaurants near by. They're cheaper and better tasting.
The hotel is clean. The decor is modern. The pool is very relaxing and the perfect temperature. At times the pool was completely empty and very enjoyable. I had the cheapest room so it was small but it was ok for my purposes. The fresh juices and fruits at breakfast were good.
Stayed in August 2022
Reviewed: 8 August 2022
Miguel
MexicoI actually enjoyed everything.
It was very clean, and I had a very comfortable room.
Stayed in July 2022
Reviewed: 27 July 2022
Martin
NorwayMaybe location
Clean and Friendly staff
Stayed in July 2022
Reviewed: 15 July 2022
Ulises
United StatesI had to go ask each night for towels since they kept giving us two when we had three in the room.
The location and price
Stayed in July 2022
Reviewed: 4 July 2022
María
MexicoRegular
Stayed in July 2022
Reviewed: 23 May 2022
Bradley
United StatesBreakfast was excellent, room was very accomodating, staff was friendly, parking was convenient.
Stayed in May 2022
Reviewed: 13 May 2022
Sabas
United StatesA little more variety of food for room service
Breakfast was excellent and location good to nearby expressway and other towns
Stayed in May 2022
Reviewed: 29 April 2022
Rosario
United StatesSizes for two beds and the regular rooms needs little refrigerator and microwave
Breakfast very good! Sized for three persons is small
Stayed in April 2022
Reviewed: 11 April 2022
Arantxa
Mexicobreakfast is really good
Stayed in March 2022
Reviewed: 2 April 2022
Maria
MexicoNothing
All
Stayed in April 2022
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