City Centre, Queens Staith Road, Skeldergate, York, YO1 6DH, United Kingdom
#70 of 104 hotels in York
Guests' ChoiceBased on 5883 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 20 May 2024
Samantha
United KingdomBreakfast was a bit disappointing. Toast was hidden amongst cooked breakfast buffet and continental options were limited
Clean, comfortable, good access, good view and reasonable facilities
Stayed in May 2024
Reviewed: 20 May 2024
Nathan
United KingdomNothing
Close to the town centre
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomWould’ve liked air con in the room. Not happy being on ground floor with public footpath just outside the bedroom window. Didn’t feel safe to open the window with passersby .
Great location. Nice views being close by the river. Room was clean and tidy. Within walking distance of railway station and plenty of restaurants nearby.
Stayed in May 2024
Reviewed: 20 May 2024
Chris
United KingdomPillows,
Stayed in May 2024
Reviewed: 19 May 2024
Beverley
United KingdomBedrooms need updating and in much need of: better hairdryer, new mattress & pillows, better selection of toiletries, bigger towels and a better hospitality tray. All of the above are very easy fixes.
Location very good
Stayed in May 2024
Reviewed: 18 May 2024
Anna
United KingdomThe parking was flooded but that's no ones fault
The location is brilliant and the staff friendly.
Stayed in April 2024
Reviewed: 16 May 2024
Robertson
United KingdomBit pricey
Location, room, breakfast
Stayed in May 2024
Reviewed: 16 May 2024
David
United KingdomExpensive parking
Nice room good breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Louise
United KingdomIt was a bit noisy with the window open at night, cars and delivery vans etc,
Stayed in May 2024
Reviewed: 14 May 2024
Catharine
United KingdomVery nice hotel, good location, helpful staff
Stayed in May 2024
Reviewed: 14 May 2024
Mrs
United KingdomThe bumpy mattress. Passed its sell by date .
Friendliness of all the staff. In the center of york city. Food excellent.
Stayed in May 2024
Reviewed: 14 May 2024
Steven
United KingdomLocation
Stayed in May 2024
Reviewed: 11 May 2024
Maureen
United KingdomDidn’t have towels in my room Didn’t like hairdryer, wud prefer hand held one
By the river Good breakfast Friendly staff
Stayed in May 2024
Reviewed: 11 May 2024
Hema
United KingdomThere was nothing to dislike. Staff were very flexible and accomodating.
The room was a good size. But there was no fridge in the room. Everything about the room was fine, comfortable bed, good lighting and quality towels. Breakfast was wonderful -eat as much as you like and it was English breakfast. Great location . ..xx
Stayed in May 2024
Reviewed: 11 May 2024
Patricia
AustraliaThe breakfast- very mass produced and terrible eggs
Location and well run
Stayed in May 2024
Reviewed: 11 May 2024
Alison
United KingdomMaybe the bathroom is ready for a refresh, but everything worked OK, so not really a problem!
Location superb - couldn't be closer to the beautiful city centre. Friendly staff. Lovely big bedroom. Really good breakfast & evening meal. Private parking. Comfy bar/ lounge with great view of the river. Very surprised it's only 2 star!
Stayed in May 2024
Reviewed: 11 May 2024
Pamela
United KingdomDinner on our first night was only mediocre. All there was was meals were very good.
Attractive bedrooms. Good decorations. Beds comfortable
Stayed in May 2024
Reviewed: 10 May 2024
Suma72
United KingdomNo coffee machine at breakfast, and having to ask for toast. Shower leaked onto floor, and could not see any Air Con in room.
Location and parking
Stayed in May 2024
Reviewed: 10 May 2024
Wilson
United Kingdomonly one socket in room
breakfast was lovely great that they have rooms for smokers
Stayed in May 2024
Reviewed: 8 May 2024
Margaret
United KingdomThe location, lovely staff
Stayed in May 2024
Reviewed: 7 May 2024
Lars
NorwayNothing special
English breakfast is ok, but no hash browns. Cereals is ok, but that''s about it.
Stayed in May 2024
Reviewed: 6 May 2024
Christine
United KingdomThe hotel was very clean and quiet, the beef and the lamb was cooked to perfection. It overlooks the river ouse. The staff were very helpful and was always smiling and on hand to help with anything. We will be back.
Stayed in May 2024
Reviewed: 6 May 2024
Alan
United KingdomNeeded a couple of extra pillows
Close to city centre
Stayed in May 2024
Reviewed: 6 May 2024
Karen
AustraliaNothing
Comfy bed, good shower, good location
Stayed in May 2024
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