2 High Street, Carshalton, Sutton, SM5 3PE, United Kingdom
#1 of 20 hotels in Sutton
Guests' ChoiceBased on 756 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 6 June 2024
Paumier
United KingdomWhen we were checking in we had to wait almost 10mins with no one even aware that we were waiting. Checked in Wed 5th June, 8pm ish
Fantastic breakfast,
Stayed in June 2024
Reviewed: 6 June 2024
Andy
United KingdomWe did not have breakfast, as we thought it was a wee bit too dear, as we did not want too much and it should have been included in the room price. When we arrived back in the evening, coffee was not available, so a wee bit disappointing. My sister and brother-in-law's bedroom was a wee bit noisy for them. Our room just needed a wee bit of TLC, only one of the lamps were working and the room was a wee bit dark.
Our bedroom was really nice, with a really huge bed, very comfy! Not a wonderful view, but ok. We sat outside when we first got there and it was very nice, busy and great Aperol spritzes! We had our first evening meal at The Greyhound and it was okay.
Stayed in June 2024
Reviewed: 3 June 2024
Claire
United KingdomReasonably spacious room with modern clean bathroom. Bed was very comfortable. Nice cooked breakfast. Very quiet when we stayed here midweek.
Stayed in May 2024
Reviewed: 30 May 2024
Harkirat
United KingdomJust a bit noisy as part of the pub. As my room was on floor level.
Stayed in March 2024
Reviewed: 27 May 2024
Bryan
United KingdomNothing - it’s great. The only possible tiny negative - which was amusing at the time - was that the bed shot across the floor as I lent back against the head board as it had come off it’s rubber anchor points. Worth checking before you do the same ..especially if you’re holding a cup of tea as I was….
Great location - convenient for Mitchum when our son lives, lovely location in terms of the local history, points of interest and high street. Friendly staff. Very comfortable beds .. Good parking.. Good check in process.
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
United KingdomNothing
Very good vibes!
Stayed in May 2024
Reviewed: 21 May 2024
Mike
United KingdomNo view, has frosted window for privacy.
Room 105, large twin (can be a double). TV and its controls needed adjusting by expert but all is in hand to be sorted. Excellent shower with brilliant water pressure. Beds comfortable. Has two `lounge` chairs plus desk and chair. Security seemed good. Wife had lovely b'fast she said. Very large car park and outdoor seating area. Packed with all ages enjoying themselves, wonderful to see. There are umbrellas and small cabins. I loved it. Bar and eating areas are beautiful, overall a stunnnng building well manged by Collum, wife and a whole host of staff.
Stayed in May 2024
Reviewed: 20 May 2024
Kim
United KingdomWould have been nice with a view over the pond but no big deal for one night
We didn’t have breakfast paid for room only my mistake
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomSurroundings, sat in a lovely spot
Stayed in May 2024
Reviewed: 19 May 2024
Ann
United KingdomWonderful stay, didn’t want to leave!
Stayed in May 2024
Reviewed: 16 May 2024
Sam
United KingdomNothing
Excellent breakfast, free car parking and friendly staff. I would definitely stay again.
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomNothing
Absolutely beautiful hotel , very quiet , very very clean and the beds were soooo comfy , would definitely stay again , the price for a Saturday night felt like pennies for such a beautiful south London hotel. Thank you
Stayed in May 2024
Reviewed: 12 May 2024
Jill
United KingdomEverything fine 😃
Bed very comfortable. Quiet night. What more could we want?! Very clean. Good size room.
Stayed in May 2024
Reviewed: 11 May 2024
Wayne
United KingdomLots of choices
Breakfast was excellent 👍
Stayed in May 2024
Reviewed: 10 May 2024
Raelene
United KingdomSome of tge guests were noisy on returning to their rooms but that isn't the hotels fault
Room was clean and had everything we wanted
Stayed in May 2024
Reviewed: 9 May 2024
Harriet
United KingdomThe window view was not really nice. The room service was not great. We ordered a platter and it was not tasty.
The room was clean and the bed was comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Pauline
United KingdomStaff were friendly and helpful. The room was quiet with a very comfortable bed. The breakfast was good with plenty of choices
Stayed in May 2024
Reviewed: 28 April 2024
Andrea
United KingdomNothing - it was all fabulous
Everything was spot on - room, food, service
Stayed in April 2024
Reviewed: 26 April 2024
Leanne
United KingdomNothing really
Location was perfect. 39 mins into Central London. Even put breakfast on early for us as I was running the marathon
Stayed in April 2024
Reviewed: 25 April 2024
Downingd
United KingdomThe room was spacious, the bed really comfortable and we enjoyed a full English breakfast sitting in the dining room overlooking the ponds whilst watching the Herons and ducks wading around.
Stayed in April 2024
Reviewed: 21 April 2024
Carol
United KingdomWalls looked like they had watermarks on, could do with painting over. (Room 304) As with most hotel rooms, the lighting is too orange. Need at least daylight bulbs in the bathroom otherwise no good for applying makeup.
Great looking pub with nice outdoor area. We didnt use the pub but seemed very popular. Hotel room had everything you needed, hairdryer,iron etc. And nice touch with the toiletries (body/hand lotion would have been appreciated too), nice bedding. Good size carpark.
Stayed in April 2024
Reviewed: 17 April 2024
Berry
United KingdomLovely clean room with very comfy bed. Very friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Michael
United KingdomRoom needs a freshen up regarding the paintwork
Breakfast was good
Stayed in April 2024
Reviewed: 14 April 2024
Dawn
United KingdomLovely shower
Stayed in April 2024
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