College Green, Bristol, BS1 5TA, United Kingdom
#12 of 53 hotels in Bristol
Guests' ChoiceBased on 6648 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.0
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 2 June 2024
Kerri
AustraliaOld world charm with modern convenience. Excellent friendly staff professional and courteous
Stayed in May 2024
Reviewed: 2 June 2024
Jane
United KingdomNothing
Stunning building, felt special staying there.
Stayed in May 2024
Reviewed: 2 June 2024
Victoria
United KingdomFriendly staff, super location for the arena we were visiting.
Stayed in May 2024
Reviewed: 2 June 2024
Sergiu
United KingdomVery good location, friendly staff, spacious room, good breakfast.
Stayed in June 2024
Reviewed: 1 June 2024
Wendy
United KingdomSadly, the service in the Miller and Carter restaurant let the side down. Our dinner in the evening was delicious.. couldn't fault the food.. however service wasn't good at all.... We waited quite a while before drinks order was taken, then food order, however waited 25 minutes before our food came.. still no drinks ! Then drinks came. When we'd finished (and the meals were very lovely) we asked for the bill only to be given a bill which was over a £100 and contained items that we hadn't even ordered..(ours was half that amount). When we queried the bill, our waiter took it away then returned to say he had merged 2 tables bills together.. no apology at all.. not even a sorry... We then had to wait a further 10 minutes before he returned with our actual bill !🤦♀️😳
Reception/ service.. easy parking. Bed and bathroom toiletries.
Stayed in June 2024
Reviewed: 1 June 2024
Robert
United KingdomRestaurant a bit pricey
Staff always exceptionally nice and helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Geoffrey
United KingdomQueuing for dinner despite having booked in advance and then being given a table for four in the worst position in the restaurant. Also had to queue for a breakfast table despite prior booking a time and then finding food had run out and being told it would be 10 minutes before extra was available.
Lovely spacious room. We slept really well in a very comfortable bed. A great central location in Bristol.
Stayed in May 2024
Reviewed: 31 May 2024
Danielle
United KingdomLovely friendly staff, size of room and location perfect for our family trip to the theatre.
Stayed in May 2024
Reviewed: 31 May 2024
Lydia
United Kingdomwait time for tea and coffee to be delivered
Welcoming and helpful front of house staff (Abbie) Good breakfast choices
Stayed in May 2024
Reviewed: 31 May 2024
Stephen
United KingdomN/A
Room, mattress, little noise at night, breakfast, location - all worked well.
Stayed in May 2024
Reviewed: 31 May 2024
Oliver
United KingdomLack of available facilities
Very beautiful and perfect location.
Stayed in May 2024
Reviewed: 31 May 2024
Yoram
United KingdomThis is the best hotel in Bristol. Value for money is excellent. Well managed, clean and comfortable hotel.
Stayed in May 2024
Reviewed: 30 May 2024
Daniel
United KingdomRestaurant shuts at 9:30
Great location and lovely hotel
Stayed in May 2024
Reviewed: 30 May 2024
Sophie
United Kingdomsink didn't drain well, shower seal wasn't great/molding and rusting. "Internet TV" was very poor connection making it impossible to watch YouTube. No dimming option on the TV Not happy to have to pay for parking for the price of the room
Staff are excellent and the lobby and bar areas are beautiful. Rooms are cleaned well and the cleaning staff are friendly. Nice deep bath
Stayed in May 2024
Reviewed: 30 May 2024
Tracy
United KingdomNothing
Decorative, stylish, interesting features, lovely outside terrace, a beautiful building.
Stayed in May 2024
Reviewed: 30 May 2024
Deborah
United KingdomGreat location and very friendly and helpful staff.
Stayed in March 2024
Reviewed: 30 May 2024
Rebecca
United KingdomNo swimming pool
Very grand, my son was really impressed. Comfy beds. Nice restaurant. Gym was good and open 24 hours.
Stayed in May 2024
Reviewed: 29 May 2024
Rhian
United KingdomNothing
We had a lovely welcome from the receptionist and the children had welcome gifts, The room was large and very comfortable the bathroom was large with bath and shower with very nice toiletries. Breakfast was excellent and the late check out time was a bonus.
Stayed in May 2024
Reviewed: 28 May 2024
Patricia
IrelandToo expensive 390euro for 2 night's room only
Location
Stayed in May 2024
Reviewed: 28 May 2024
Fux
United KingdomThe room was not ready on time
The staff was very helpful and made us feel special
Stayed in May 2024
Reviewed: 28 May 2024
Choobyneedlebomb
United KingdomIt was a pain getting to the hotel due to the road layout...we eventually got there but it was tricky.
The room was large and comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Holmes
United Kingdomlocated on the Quay side with plenty of things to do in and around the city center. large car park, £17 for 24 hours (thats half price) for guests
Stayed in May 2024
Reviewed: 27 May 2024
Stuart
United KingdomI think the only thing I would change is it should be free parking for paying residents staying at the hotel.
The hotel was very clean & staff were very friendly & went above and beyond to help you. Miller & Carter was 10/10 we had breakfast,lunch & dinner & it was awesome 🙌
Stayed in May 2024
Reviewed: 27 May 2024
Liam
United KingdomRoom was not cleaned properly, dust on the tv cabinet.
Location was excellent.
Stayed in May 2024
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