Nothing

Lovely room with great view of river. Nicely decorated and the mini bar was a surprise. Breakfast was very tasty..Easy parking

Stayed in May 2024

Nothing

Power shower amazing Room/bed excellent very comfortable Didn’t have opportunity to eat there Would definitely stay again Fast checking out suited us. Reception staff very friendly

Stayed in May 2024

Nothing

Location next to the river

Stayed in May 2024

Nothing to dislike

Clean and good shower.

Stayed in May 2024

As much as we loved the room, we did not love the service. Unfortunately that was the only let down. The bar staff are also responsible for the check in desk, and when I finally managed to get someone's attention, he treated us like an inconvenience. He gave one word answers, stared at us, or just shook his head at any questions. It put a damper on things at the start. Later on, when we came down to the restaurant for dinner and the same staff member treated us like an inconvenience, and later tried overcharging us with things we didn't order (they did rectify this, but had we not noticed we would have paid an additional £25 on our bill). Customer service is a fixable issue, so overall I would still recommend the hotel. Hopefully the owners or management provide more training to staff.

We spent the day at Painshill Park and booked the Bridge hotel as we didn't want a long drive in the evening. The room was wonderful and it had everything we could need. It's newly refurbished and there's a lot of attention to detail. The bed was very comfortable, AC regulated temperature of the room, and the room was exceptionally clean. I can't fault it. The tub is the feature of the room and it was a treat to soak in. The water pressure for the bathtub (and in the actual shower) was strong and filled up quickly, and all the soaps and creams provided smelled incredible. The TV is not a smart TV and connected to a sky box, so if you're planning on using Netflix or a streaming site then it's best to bring an iPad. The view from the room overlooked the river where boats passed by. It was ideal for a romantic spontaneous weekend get away. The smaller touches like providing heated eye masks, and oat milk sachets for our tea and coffee made our stay even more comfortable and enjoyable. There was also a usable vinyl record player! The lady we met at check out was really lovely, it's just unfortunate no one else was...

Stayed in May 2024

Too many cushions on bed :)

Comfy, well-equipped rooms and good meal in the pub restaurant

Stayed in May 2024

more items on menu

room very clean breakfast nice

Stayed in May 2024

The cold selection was limited not enough cereal.Would have liked some natural yoghurt, not just fruit yoghurts.

The cook breakfast was good.

Stayed in May 2024

All good

Service throughout was impeccable.

Stayed in May 2024

We found the lighting in the room to be a bit subdued and felt it would have helped a lot to have a light in the centre of the ceiling, as well as at each end of the room.

We had a lovely spacious room, with a very comfortable bed and a rainforest shower in the ensuite. We also really appreciated the undercover parking, with a token-operated exit barrier. The staff were extremely friendly and helpful, the food was lovely, with good choice of tasty cooked breakfasts and evening meals

Stayed in May 2024

Price of wine ! 🍷

Great parking, friendly staff, fabo rooms, Fabo showers 🚿!

Stayed in May 2024

Not a lot to dislike, can be quite loud given it’s a pub but nothing to majorly dislike at all

Amazing location, great food and overall a very nice atmosphere

Stayed in May 2024

We had a lovely en-suite but the shower screen leaked we also could have done with an anti-slip mat in the shower. We had trouble finding the hotel as it was dark & there was lots of roadworks about & didn’t see any signs to the hotel.

We stayed for one night, the receptionist was very nice & friendly & answered our questions. Our room was very nice & had all we needed, parking onsite was a bonus, we didn’t have breakfast so can’t comment on that.

Stayed in April 2024

The property feels a little 'tired' and coffee wasn't really drinkable

Good size room with all facilities you would expect.

Stayed in April 2024

The only area of improvement I would say is the breakfast was dry and cold, waited 25 minutes for it to arrive.

Beautiful and cosy rooms, staff were fantastic. Dinner was great apart from starters coming after main dishes.

Stayed in April 2024

As an ale drinker there was not much choice. What was on was ok.

The staff are very friendly and helpful, and the facilities are very good. We enjoyed the evening meal as well.

Stayed in April 2024

The breakfast was awful and cold. Waited15 mins to boom in

Nice setting

Stayed in March 2024

Great location, nice room, good food.

Stayed in April 2024

Service at breakfast was very slow. Some of the tables had food debris in the gaps between the rustic effect planks. Quite a few chairs were threadbare and/or dirty.

The rooms were clean, nicely decorated and furnished and we had great views. The restaurant had a good menu and the food was of a good standard.

Stayed in April 2024

Shower was leaking through the night and signal on our bedroom tele kept cutting out.

Beautiful decor and river view.

Stayed in April 2024

Shower extremely slippery !. Wi-Fi in room erratic. Lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight away.

We didn’t have any meals at the hotel. Beds comfy. Shower toiletries were lovely. Ability to open window & adjust heating was welcomed.

Stayed in April 2024

Always been a fan of the bar, and the food (both breakfast and dinner) was amazing!!

Stayed in April 2024

Nothing of note, will look for more 'Youngs Stays' in the future.

The location for Brooklands was perfect, all at an attractive price, we ate at the pub in the evening, again the prices were good. It was within £10 of the local Premier Inn and in a different league.

Stayed in March 2024

Access to car park not explained pre 7am

Superb room, view, comfort, brekky. The price was excellent. One of the best places I've stayed

Stayed in March 2024