Located in Qyzylorda, Sultan Plaza hotel offers 5-star accommodations with a terrace and a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a hot tub. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. A buffet breakfast is available each morning at Sultan Plaza hotel. The nearest airport is Kzyl-Orda Airport, 13 miles from the accommodation.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.3
Facilities
7.9
Cleanliness
8.1
Comfort
8.2
Value for money
7.5
Location
8.9
Free WiFi
6.5
Low score for Qyzylorda
Select topics to read reviews:

See what guests loved the most:

  • Айнур
    Kazakhstan Kazakhstan
    Спасибо большое за прекрасный обслуживание, за вашу встречу и понимание
  • Igor
    Kazakhstan Kazakhstan
    Полулюксы вполне хор, отзывчивый персонал, вкусный завтрак.
  • Durdyklycheva
    Kazakhstan Kazakhstan
    Отличная гостиница. Все чисто, уютно. Персонал вежливый и дружелюбный.Администраторы ресепшена очень вежливы - приятно всегда к ним обращаться за какой -либо просьбой. К уборке нареканий не было. Была приятно удивлена бесплатным вай-фаем с хорошей...

Hotel area info

Restaurants
2 Restaurants On Site

  • Рестобар
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Ресторан #2

    No additional info available

Amenities of Sultan Plaza hotel

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Room service
  • 2 restaurants
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Seasonal
  • All ages welcome
  • Plunge pool
  • Pool/Beach towels
Pool 2 – indoorFree!
  • Open all year
  • Pool/Beach towels
  • Pool bar
Spa
  • Locker rooms
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • English
  • Russian

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Sultan Plaza hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash Sultan Plaza hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Plaza hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sultan Plaza hotel

  • The prices at Sultan Plaza hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sultan Plaza hotel include:

    • Suite
    • Twin
    • Apartment

  • Sultan Plaza hotel has 2 restaurants:

    • Рестобар
    • Ресторан #2

  • Sultan Plaza hotel is 0.7 miles from the center of Qyzylorda. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sultan Plaza hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Sultan Plaza hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Locker rooms
    • Live music/Performance
    • Swimming pool

  • Guests staying at Sultan Plaza hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sultan Plaza hotel on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Sultan Plaza hotel is popular with guests booking family stays.