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Sultan Palace Hotel is located in Atyrau and features a bar. Among the facilities at this property are a shared lounge and room service, along with free WiFi throughout the property. The property provides an ATM, a concierge service and luggage storage for guests. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Each room comes with an electric tea pot, while certain rooms include a kitchen with a fridge, a microwave and a minibar. At Sultan Palace Hotel rooms include bed linen and towels. At the accommodation you'll find a restaurant serving American, Chinese and Greek cuisine. Vegetarian, halal and kosher options can also be requested. Sultan Palace Hotel offers 5-star accommodations with an indoor pool, fitness center and sauna. Guests at the hotel will be able to enjoy activities in and around Atyrau, like hiking. Free private parking and a business center are available, as well as a 24-hour front desk. The nearest airport is Atyrau International Airport, 1.9 miles from Sultan Palace Hotel.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
7.9
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.0
Location
8.1
Free WiFi
6.8
Low score for Atyrau
Select topics to read reviews:

See what guests loved the most:

  • Utkelbayeva
    Kazakhstan Kazakhstan
    They let me check in earlier because I was unwell with zero cost. Lovely staff!!
  • Levent
    Kazakhstan Kazakhstan
    Great staff, clean, quiet Good selection of beers at the bar Good food, really Unexpectedly nice and decent breakfast
  • Vitaliy
    Kazakhstan Kazakhstan
    Comfort stay, breakfast, fast check-in/check-out process, early check-in is possible without additional payment.

Hotel area info

Restaurants
3 Restaurants On Site

  • Restaurant #1
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Бар
    • Cuisine
      American • Chinese • Greek • Irish • Italian • Japanese • Mediterranean • Mexican • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Ирландский паб
    • Cuisine
      Indian • Irish • Italian • Japanese • Mediterranean • Mexican • Pizza • Seafood • Steakhouse • Sushi • Thai • Turkish • Russian • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Kosher • Vegetarian

Amenities of Sultan Palace Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
  • Hiking
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Sultan Palace Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Sultan Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Palace Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Sultan Palace Hotel

  • The prices at Sultan Palace Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sultan Palace Hotel has 3 restaurants:

    • Бар
    • Ирландский паб
    • Restaurant

  • Sultan Palace Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Hiking
    • Locker rooms
    • Live music/Performance
    • Swimming pool
    • Beauty services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Check-in at Sultan Palace Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Sultan Palace Hotel include:

    • Single
    • Double
    • Twin
    • Suite

  • Sultan Palace Hotel is 3.1 miles from the center of Atyrau. All distances are measured in straight lines. Actual travel distances may vary.