• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodations with two restaurants, free private parking and a spa area. The accommodations features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
9.5
Free WiFi
9.0
High score for Astana
Select topics to read reviews:

See what guests loved the most:

  • Mika
    Kazakhstan Kazakhstan
    Clean, staff is amazing. Asked to change the room due to mistaken booking. They changed in 5 minutes
  • Rudy
    United States of America United States of America
    Proper Michelin, rated Restaurants with great views of the city, and the inside decor, extremely modern and sophisticated.
  • E
    Elisar
    United States of America United States of America
    Fantastic service, very friendly staff that’s ready to assist you with whatever you need

Hotel area info

Restaurants
2 Restaurants On Site

  • Emiliya
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • SALTER'S
    • Cuisine
      European
    • Open for
      Dinner

Amenities of Sheraton Astana Hotel
Great facilities! Review score, 9.1

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian
  • Chinese

House rules

Sheraton Astana Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
5 years old
Crib upon request
Free
Extra bed upon request
KZT 11,200 per child, per night
6+ years
Extra bed upon request
KZT 11,200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover JCB American Express Cash Sheraton Astana Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Astana Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Astana Hotel

  • Yes, Sheraton Astana Hotel is popular with guests booking family stays.

  • Sheraton Astana Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Spa lounge/Relaxation area
    • Swimming pool
    • Hand massage
    • Locker rooms
    • Foot massage
    • Spa facilities
    • Fitness
    • Live music/Performance
    • Back massage
    • Bicycle rental
    • Full-body massage
    • Steam room
    • Head massage
    • Yoga classes
    • Spa/Wellness packages
    • Neck massage

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Astana Hotel on this page.

  • Check-in at Sheraton Astana Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Sheraton Astana Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sheraton Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet

  • Sheraton Astana Hotel is 3 miles from the center of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sheraton Astana Hotel include:

    • Twin
    • Double
    • Suite

  • Sheraton Astana Hotel has 2 restaurants:

    • SALTER'S
    • Emiliya

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.