• City view
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Get the celebrity treatment with world-class service at Okura Act City Hamamatsu

Rising above Hamamatsu, Okura Act City offers 5 dining choices, an indoor pool and massage services. Rooms have beautiful city views, a flat-screen TV and free WiFi. A concierge is on call. Just 400 metres from JR Hamamatsu Train Station, the hotel is 1.5 km from Hamamatsu Castle. Lake Hamana, Ryotan-ji Temple and Ryotan-ji Garden are all about a 40-minute drive away. You can enjoy a soak in the hot tub or work out at the fitness centre, which is available at an additional cost. Internet terminals can be used on the 2nd floor, for a fee. Figaro Restaurant lays a buffet spread for all meals, while Japanese cuisines can be experienced at Sazanka and Yamazato. Tokarin offers a Chinese menu and Paganini serves Western-style dishes.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Okura Nikko Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended

Breakfast info

American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.4
Free WiFi
8.7
High score for Hamamatsu
Select topics to read reviews:

See what guests loved the most:

  • Anong
    Thailand Thailand
    The hotel and rooms are very good. Much exceeded expectations The furniture in the rooms is excellent. It is a hotel that you should definitely stay at.
  • Mohan
    India India
    Beautiful city views from hotel, very comfortable rooms, breakfast is very delicious and more varieties are there..
  • Geok
    Singapore Singapore
    Very nice room with a great view. The room is spacious and just only a few minutes walk from the main train station.

Hotel surroundings

Restaurants
5 restaurants on site

  • レストラン フィガロ
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • 中国料理 桃花林
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
  • 和食堂 山里
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 鉄板焼 さざんか
    • Open for
      Lunch • Dinner
  • 寿司半 和楽
    • Cuisine
      Sushi
    • Open for
      Lunch • Dinner

Facilities of Okura Act City Hamamatsu
Great facilities! Review score, 8.8

Most popular facilities
  • Non-smoking rooms
  • Parking on site
  • Free WiFi
  • Facilities for disabled guests
  • 5 restaurants
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs ¥1,000 per day.
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Japanese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Okura Act City Hamamatsu takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
¥6,050 per child, per night
Cot upon request
Free
2 - 11 years
Extra bed upon request
¥6,050 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Okura Act City Hamamatsu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Children sleeping on an existing bed by themselves are charged an adult fee.

An extra fee must be paid to use the pool, sauna, and fitness centre.

Rental bathing suits for adults are available.

Children under 6 years old cannot use the facilities. Children older than 6 years old must be accompanied by an adult and are charged adult entrance fees.

Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about Okura Act City Hamamatsu

  • Check-in at Okura Act City Hamamatsu is from 15:00, and check-out is until 11:00.

  • Okura Act City Hamamatsu has 5 restaurants:

    • 中国料理 桃花林
    • レストラン フィガロ
    • 寿司半 和楽
    • 鉄板焼 さざんか
    • 和食堂 山里

  • Guests staying at Okura Act City Hamamatsu can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • American
    • Buffet

  • Okura Act City Hamamatsu is 800 yards from the centre of Hamamatsu. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Okura Act City Hamamatsu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Okura Act City Hamamatsu offers the following activities / services (charges may apply):

    • Room options at Okura Act City Hamamatsu include:

      • Single
      • Twin
      • Double
      • Triple