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Palm garden Resort features free bikes, garden, a terrace and restaurant in Gisenyi. This 2-star hotel offers room service and a concierge service. Free private parking is available and the hotel also provides car rental for guests who want to explore the surrounding area. At the hotel, each room includes a desk. With a shared bathroom equipped with a shower and free toiletries, rooms at Palm garden Resort also offer free WiFi, while selected rooms contain a balcony. The daily breakfast offers continental, American or vegetarian options. Guests at the accommodation will be able to enjoy activities in and around Gisenyi, like cycling. The nearest airport is Goma International Airport, 6.8 miles from Palm garden Resort.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Vegetarian, American, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.7
Facilities
8.8
Cleanliness
9.7
Comfort
9.1
Value for money
7.8
Location
9.4
Free WiFi
7.5
High score for Gisenyi
Select topics to read reviews:

See what guests loved the most:

  • Diana
    Nigeria Nigeria
    I liked everything about this place. I loved the view of the Lake Kivu from the restaurant. I loved it's proximity to the hot springs and gisenyi.
  • Séverine
    Belgium Belgium
    Très bel endroit Déjeuner copieux Personnel à l'écoute
  • Marie
    France France
    La jardin est très agréable, la vue sur le lac, l'accueil souriant et l'excellent restaurant pour dîner et petit déjeuner.

Hotel area info

Restaurants
1 Restaurant On Site

  • Mukutano Restaurant
    • Cuisine
      African
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Palm garden Resort
Great facilities! Review score, 8.8

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Free parking
  • Family rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Shower
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Bike tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Concierge
    • Car rental
    • Packed lunches
    • Dry cleaning
    • Laundry
    • Room service
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    General
    • Mosquito net
    • Family rooms
    • Non-smoking rooms
    Spa
    • Beach chairs/Loungers
    Languages Spoken
    • English
    • French
    • Swahili

    House rules

    Palm garden Resort takes special requests – add in the next step!

    Check-in

    Available 24 hours

    Check-out

    From 12:00 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Extra bed upon request
    $10 per child, per night
    Crib upon request
    Free
    2 - 11 years
    Extra bed upon request
    $10 per child, per night
    12+ years
    Extra bed upon request
    $15 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Free! Pets are allowed. No extra charges.

    Maestro Mastercard Visa Cash Palm garden Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Palm garden Resort

    • Palm garden Resort is 2.6 miles from the center of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Palm garden Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Palm garden Resort has 1 restaurant:

      • Mukutano Restaurant

    • Check-in at Palm garden Resort is from 12:00 PM, and check-out is until 10:00 AM.

    • Palm garden Resort offers the following activities/services (charges may apply):

      • Cycling
      • Hiking
      • Bike tours
      • Bicycle rental

    • Room options at Palm garden Resort include:

      • Double
      • Bed in Dorm