Located in Mwendo, 24 miles from Mukura Forest Reserve, CLEO LAKE KIVU HOTEL has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a shared lounge, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides lake views, a terrace and a 24-hour front desk. At the hotel, rooms are equipped with a desk. Rooms include an electric tea pot, a flat-screen TV and a safety deposit box, while certain rooms have a balcony and some have pool views. The rooms will provide guests with a fridge. At CLEO LAKE KIVU HOTEL you'll find a restaurant serving African, American and Belgian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation offers a hot tub. The area is popular for cycling, and bike rental is available at CLEO LAKE KIVU HOTEL. The nearest airport is Goma International, 59 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (10.0)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Bedroom 4:
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.8
Cleanliness
9.9
Comfort
9.9
Value for money
9.6
Location
10
Select topics to read reviews:

See what guests loved the most:

  • Delaney
    Nigeria Nigeria
    Beautiful views, friendly staff. The room was amazing.
  • Eve
    Rwanda Rwanda
    the service, staff, food, serenity. everything. I would go back anytime or everyday if I could. exceptional place!
  • Israel
    Rwanda Rwanda
    Amazing location. Great staff & service. The boat ride on the lake is top!

Hotel area info

Restaurants
2 Restaurants On Site

  • Cleo restaurant
    • Cuisine
      African • American • Belgian • British • French • Indian • Italian • Mediterranean • Middle Eastern • Pizza • Steakhouse • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lake view restaurant
    • Cuisine
      African • Belgian • British • Greek • Italian • Mediterranean • Pizza • Steakhouse • Local • Grill/BBQ
    • Open for
      Lunch • Dinner

Amenities of CLEO LAKE KIVU HOTEL
Great facilities! Review score, 9.8

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Free WiFi
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Temporary art galleries
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional charge
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
    • Laundry
    Business Facilities
    • Fax/Photocopying
    • Meeting/Banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Tile/Marble floor
    • Soundproof
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    • Pool with view
    • Pool/Beach towels
    • Beach umbrellas
    Spa
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Turkish/Steam Bath
      Additional charge
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • French
    • Swahili

    House rules

    CLEO LAKE KIVU HOTEL takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 6:00 PM

    Check-out

    From 8:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Curfew

    The entrance to the property is closed between 8:00 PM and 4:00 AM

    Children & Beds

    Child policies

    Children over 12 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    Check-in is only possible for guests between 18 and 90 years old

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash CLEO LAKE KIVU HOTEL accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about CLEO LAKE KIVU HOTEL

    • Room options at CLEO LAKE KIVU HOTEL include:

      • Double
      • Apartment
      • Villa

    • Check-in at CLEO LAKE KIVU HOTEL is from 2:00 PM, and check-out is until 11:00 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • CLEO LAKE KIVU HOTEL has 2 restaurants:

      • Cleo restaurant
      • Lake view restaurant

    • The prices at CLEO LAKE KIVU HOTEL may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at CLEO LAKE KIVU HOTEL on this page.

    • CLEO LAKE KIVU HOTEL offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Turkish/Steam Bath
      • Cycling
      • Hiking
      • Snorkeling
      • Fishing
      • Canoeing
      • Windsurfing
      • Walking tours
      • Personal trainer
      • Live sports events (broadcast)
      • Tour or class about local culture
      • Beauty services
      • Temporary art galleries
      • Swimming pool
      • Themed dinners
      • Bicycle rental
      • Water sports facilities on site
      • Facial treatments
      • Live music/Performance
      • Waxing services
      • Bike tours
      • Body scrub
      • Happy hour
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness
      • Yoga classes
      • Fitness classes

    • CLEO LAKE KIVU HOTEL is 14.3 miles from the center of Mwendo. All distances are measured in straight lines. Actual travel distances may vary.