As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain the Visa to enter the country.

The property will assist you with all this information.

The details will be sent to you via a message post-reservation.

Disclaimer: Please note, the above information can change based on government regulation changes. Therefore, please ensure to refer to SLTDA protocols prior to making a reservation.

Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.

Child Policy:

Children below 5 years stay free of charge on existing bedding.

Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.

Children of age 12 or more are considered adults.

Please note that Jetwing Lagoon incorporates the best available technology to reduce its usage of non-renewable sources of fuel. From biomass boilers to vapour absorption chillers to its own bottled water.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe Jetwing Lagoon antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.

É necessário efetuar um pagamento por transferência bancária antes da chegada. A propriedade entrará em contacto consigo após a reserva para providenciar as instruções.