Featuring a spa and wellness center with hammam and massage services and a beauty center, Grand Sapphire Hotel is located in the center of Almaty. Free WiFi and free private parking are available on site. The rooms come with air conditioning, a fridge, a desk, an electric kettle and a flat-screen TV with cable channels. The private bathroom features a shower, a hairdryer and free toiletries. Breakfast is served at restaurant Azia Mama. Breakfast in the room is also available. Gorky Park is located a several minutes' walk away. Almaly Metro Station is 0.6 mi from the property. Zenkov’s Cathedral is a 5-minute walk away. Almaty-2 Train Station is 2.2 mi away, and Almaty International Airport is 8.1 mi from Grand Sapphire Hotel.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 sofa bed
or
1 full bed
and
1 sofa bed
1 twin bed
and
1 full bed
or
1 full bed
and
1 sofa bed
Bedroom 1:
1 full bed
Bedroom 2:
1 twin bed
Bedroom :
1 full bed
Living room:
1 sofa bed
1 full bed
or
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
8.2
Comfort
8.3
Value for money
7.8
Location
9.1
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Khandelwal
    India India
    Room size & decor. Amenities inside the room. Location.
  • Prashanth
    United Arab Emirates United Arab Emirates
    The place is tidy, cozy, and well-organized. The staff is genial and the breakfast is wholesome and simple. The property is well-maintained. This place is centrally located to many destinations you would want to visit.
  • Rowell
    United Arab Emirates United Arab Emirates
    I stayed in Room 4011? (4th floor, first room on the right). It has a city view (mainly the road and a view of the mountains on the horizon). Room is clean but a little small, but comfortable and homey. It has a restaurant on the ground floor...

Hotel area info

Restaurants
1 Restaurant On Site

  • Zaman
    • Cuisine
      Asian • European
    • Ambience
      Modern

Amenities of Grand Sapphire Hotel

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • Landmark view
  • Mountain view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Game room
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
Languages Spoken
  • English
  • Russian

House rules

Grand Sapphire Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of KZT 20000 is required on arrival. That's about USD 44. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB Diners Club American Express Cash Debit card Grand Sapphire Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of KZT 20,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Grand Sapphire Hotel

  • Guests staying at Grand Sapphire Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Grand Sapphire Hotel has 1 restaurant:

    • Zaman

  • Yes, Grand Sapphire Hotel is popular with guests booking family stays.

  • Check-in at Grand Sapphire Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Sapphire Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Sapphire Hotel offers the following activities/services (charges may apply):

    • Massage
    • Turkish/Steam Bath
    • Game room
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Foot bath
    • Spa/Wellness packages
    • Massage chair

  • Room options at Grand Sapphire Hotel include:

    • Twin
    • Family
    • Double
    • Suite
    • Twin/Double

  • Grand Sapphire Hotel is 0.7 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.