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Offering accommodations with free WiFi in Nairobi, Palacina The Residence & The Suites has an on-site restaurant and a fitness center. The property has a swimming pool which is set in its large, manicured lawns. The guest rooms at Palacina have a flat-screen TV and air conditioning. There is a full kitchenette with a microwave and oven. The private bathrooms come with a bath or shower. You can enjoy a garden view from all the rooms. The Residence & The Suites are 2.5 mi from the Kenya Parliament Buildings, while Jomo Kenyatta International Airport is a 30-minute drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 twin bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.1
Free WiFi
8.6
High score for Nairobi
Select topics to read reviews:

See what guests loved the most:

  • Janelle
    United States of America United States of America
    I loved my stay in Nairobi. The staff at Palacina made Kenya extra special. It made me feel like I had friends or family and even though remaining impeccably professional. The staff are led by awesome management. It is a positive, exceptional...
  • Gerald
    United States of America United States of America
    Very nice residence spaces, clean, well maintained.
  • Marjorie
    United States of America United States of America
    We liked everything about it. It's a lovely property in a terrific location with great staff!

Hotel area info

Restaurants
1 Restaurant On Site

  • Palacina Bistro
    • Cuisine
      International
    • Ambience
      Modern • Romantic

Amenities of Palacina The Residence & The Suites
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Airport shuttle
  • Free WiFi
  • Fitness center
  • Family rooms
  • Free parking
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Game drives
  • Evening entertainment
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Satellite channels
  • DVD player
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Car rental
    • Packed lunches
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    2 swimming pools
    Pool 1 – outdoorFree!
    • Open all year
    • All ages welcome
    • Shallow end
    • Pool/Beach towels
    • Beach chairs/Loungers
    • Beach umbrellas
    • Fenced pool
    Pool 2 – indoorFree!
    • Open all year
    • Adults only
    • Heated pool
    • Pool/Beach towels
    Spa
    • Locker rooms
    • Fitness
    • Spa/Wellness packages
    • Steam room
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Spanish
    • Swahili

    House rules

    Palacina The Residence & The Suites takes special requests – add in the next step!

    Check-in

    From 12:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 10:30 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    $50 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa JCB American Express Cash Palacina The Residence & The Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Palacina The Residence & The Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    FAQs about Palacina The Residence & The Suites

    • Palacina The Residence & The Suites is 2.1 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Palacina The Residence & The Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Palacina The Residence & The Suites can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

      Breakfast option(s) include:

      • Continental
      • Buffet
      • Breakfast to go

    • Palacina The Residence & The Suites has 1 restaurant:

      • Palacina Bistro

    • Palacina The Residence & The Suites offers the following activities/services (charges may apply):

      • Fitness center
      • Massage
      • Golf course (within 2 miles)
      • Evening entertainment
      • Fitness
      • Live music/Performance
      • Steam room
      • Locker rooms
      • Game drives
      • Aerobics
      • Spa/Wellness packages
      • Live sports events (broadcast)
      • Swimming pool

    • Room options at Palacina The Residence & The Suites include:

      • Suite
      • Apartment
      • Studio

    • Check-in at Palacina The Residence & The Suites is from 12:00 PM, and check-out is until 10:30 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.