Beautiful room, beautiful location,beautiful food,beautiful staff

Jenny New Zealand

Great onsen (women and men separate) with a view on the Matsushima bay from the 5th floor, delicious meals prepared in front of you, refreshments during the day included. Overall very nice chilled experience!

Klaudia Switzerland

The room (I had the basic level option) was gigantic for Japan, with a huge picture window and a view to die for. To say I was blown away upon arrival would be an understatement. The hotel is spacious and uncrowded. I suspect it caters almost exclusively to the Japanese market so some instructions were on rather informal notes, or simply only in Japanese. The rate is breakfast and dinner included but also includes unlimited alcohol from 7pm and coffee/tea/refreshments all day with an icecream bar in the late morning and afternoon. The silence and sleep quality was superb as was the bathroom with shower.

Simon Spain

Everything is amazing. It is expensive, but you get what you pay. I recommend staying for at least 2 nights. I stayed for only one night, and I think I could have enjoyed more (like the gardens and the free rental bike service) if I had more time. Having said that,I thoroughly enjoyed my bedroom, the lounge, restaurant, the baths. The free all you can eat ice cream in the lounge was also a positive surprise.

Beatriz Germany

way beyond expectation, newly renovated room facing the garden and ocean, very generous amenities and free drink selection on executive floor. lots of value-added items for free. highly recommended.

Zhe China

The staff was very polite, sincere and well-trained. The outdoor onsen itself was gorgeous and lovely. In it's day, the facilities must have been fit for royalty but even now she is a proud old ryokan. The meals are all you can eat and drink during the hours of operation. The meals are not simply "buffet". Many chefs are individually making your nigiri sushi or slicing your sashimi, manually tearing lettuce leaves, frying your order of tempura, etc. There is a free shuttle to town or from Mastushima or Mtsushima-Kaigan station. The scenery is breathtaking! The town is cute and quaint, albeit a bit touristy, but clean and fun nonetheless. Shiogama and Ishinomaki are easily accessed by the local trains (Note: the tsunami museum in Ishinomaki is closed on Monday)

Daven United States

ゆったりまったりできた。 スタッフの方が遠くからさらっとして見守っている感じ。大人のお宿です。食事が魅力的です！

Yoko Japan

お部屋からの風景は日本一素晴らしい🎵 絶景でした。 みんな大喜びしておりました。⭕ スタッフの対応もサービス旺盛で素晴らしい🎵⭕ お風呂😌♨️も湯加減最高😃⤴️⤴️でした。

Asanuma Japan

食事が素晴らしい。お盆で取りに行くパターンじゃなかったので、少し面倒くさいなと、正直初めは思いました。 ただ、一つひとつ出来立てをいただけて、熱いものは熱い時に、ゆっくり味わいながらいただくことができました。 展望風呂（露天風呂）もとても気持ちよかったですが、サウナと岩盤浴に癒されました。

ラッシャー Japan

夕食はカウンター越に渡されるバイキングスタイルだったが、上質でとても美味しかった、 食事途中に、スタッフが下膳スペースから手際よくかたずけていて、皿の混雑がなかった。 アルコールを含むドリンク類がFreeでレベルも保たれていた。 全体に混雑がなく、快適だった。

Sigeru Japan