• Reception opening hours are as follows: Monday & Friday 9:00am to 8:00pm, Tuesday – Thursday 9:00am – 6:00pm , Saturday 10:00am to 7:00pm and Sundays and Bank Holidays 11:00am to 5:00pm.

• Upon confirmation of booking, PREMIER SUITES serviced apartments will forward their Standard Terms and Conditions and Important Property Information relating to your stay. Should you not receive this information within 24 hours of booking, please contact the apartments directly.

• Please note that the full amount of the reservation is due at least 1 days prior to arrival. You will receive a secure link called SOTpay to complete your transaction with Visa or Mastercard. Due to security reasons this link can only be opened once and will expire after 24 hours.

• Please inform us of your arrival time . If you are arriving outside of our reception opening hours you will be emailed self -check in instructions once you have paid.

• Reservations for 3 or more rooms will be considered a group booking and separate terms and conditions apply . For these reservations, 50% deposit will be taken at the time of booking and full payment 28 days prior to arrival. This property will not accommodate hen, stag or similar parties.

Please note, the underground car park facilities on Minster Street can only be accessed between 11:00 and 16:00 due to bus lane restrictions, please contact the property with your car details to obtain 24hr CCTV exemption. Parking spaces must be booked in advance , charged at £15 per night.

Please note the Height restriction in our Car Park is 1.9m . If you vechicle is over this please advise.

• If you are arriving by taxi please note only black cabs have 24 hour access. Alternatively you would be dropped off a short walk away. Please contact the property for recommended airport taxi service.

• Please note that all Special Requests are subject to availability, not guaranteed and additional charges may apply.

• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Pets are welcome for guests staying 28 nights or more, please note we charge £250 end of stay cleaning fee.

Prilikom prijavljivanja gosti moraju da prilože važeći identifikacioni dokument sa fotografijom i kreditnu karticu. Imajte u vidu da posebni zahtevi zavise od raspoloživosti i da su mogući dodatni troškovi.

Molimo vas da unapred obavestite smeštajni objekat PREMIER SUITES Reading o očekivanom vremenu dolaska. Napomenu možete da napišete u polju za posebne zahteve prilikom rezervisanja. Osim toga, objekat možete direktno da kontaktirate pomoću kontakt podataka navedenih u potvrdi rezervacije.

U objektu nije moguće organizovanje momačkih, devojačkih večeri i sličnih zabava.

Usled situacije sa korona virusom (COVID-19), u ovom objektu su trenutno uvedene dodatne mere kad je reč o sigurnosti i čistoći.

U skladu sa smernicama organa vlasti koje za cilj imaju sprečavanje prenošenja korona virusa (COVID-19), ovaj objekat može da zatraži dodatna dokumenta od gostiju kako bi potvrdio identitet, plan putovanja i druge relevantne informacije tokom perioda za koji pomenute smernice važe.

Potrebno je uplatiti depozit za slučaj štete u iznosu od £250 po dolasku. Iznos se naplaćuje putem kreditne kartice. Depozit bi trebalo da vam bude refundiran prilikom odjavljivanja. Nakon pregleda smeštajnog objekta, vaš depozit će biti u celosti refundiran putem kreditne kartice.