Luggages : The hotel is located in a pedestrian street. Access to the hotel is via Rue Franklin, and guests using a car must contact the property directly to obtain the necessary access code.

Parking : Clemenceau public parking is located 150 metres from the hotel and guests get special discounts in www.grand-hotel-francais.com

Please note that for any reservation of more than 4 rooms, special conditions and different rates may apply.

Pets up to 10 kg are welcome for an additional fee of EUR 10 per night (except for service dogs) and for a maximum of 1 pet per room.

Special conditions and additional charges may apply for bookings of more than 4 accommodations. A prepayment of 30% of the total cost of the stay will be required at the time of booking.

Cancellations and changes can be made up to 30 days prior to arrival. After this period, cancellation charges may apply:

- between 30 and 15 days before arrival, you may cancel 50% of the nights booked free of charge. The remaining nights will be charged in full.

- between 15 and 7 days prior to arrival, 70% of the nights booked may be cancelled free of charge. The remaining nights will be charged in full.

- 7 days prior to arrival, you will not be able to change or cancel your booking and all nights will be charged.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Best Western Grand Hotel Francais您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。