• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.5 mi away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 1.4 mi from the Tomebamba River. 1.6 mi from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton, GHL Hoteles
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.0)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.7
Location
9.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Roberta
    Ecuador Ecuador
    Everything and especially the people. Everyone was so kind and helpful.
  • Cristina
    Ecuador Ecuador
    the room was nice and comfortable, had a nice view of the city.
  • Ricardo
    United States of America United States of America
    Breakfast was excellent. View was outstanding. Service by all the staff was very helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • Cook's
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Dairy-free

Amenities of Four Points by Sheraton Cuenca
Great facilities! Review score, 9.1

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Hairdryer
View
  • City view
  • Mountain view
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Fitness
  • Steam room
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

Four Points by Sheraton Cuenca takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover Diners Club American Express Cash Four Points by Sheraton Cuenca accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Cuenca

  • Check-in at Four Points by Sheraton Cuenca is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Four Points by Sheraton Cuenca is popular with guests booking family stays.

  • The prices at Four Points by Sheraton Cuenca may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Four Points by Sheraton Cuenca offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Steam room
    • Swimming pool
    • Fitness
    • Bicycle rental

  • Four Points by Sheraton Cuenca is 1.7 miles from the center of Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Four Points by Sheraton Cuenca include:

    • Double
    • Twin
    • Suite

  • Four Points by Sheraton Cuenca has 1 restaurant:

    • Cook's