5.5 miles from He Xiangning Art Museum in Shenzhen, Ascott Raffles City Shenzhen features accommodations with access to spa facilities and fitness room. Among the facilities of this property are a restaurant, a 24-hour front desk, and an elevator, along with free Wifi. The apartment provides an indoor pool with a fence, as well as a sauna and a business center. Accommodation is equipped with air conditioning, a fully equipped kitchen, a TV, and a private bathroom with bath, bathrobes, and a hair dryer. At the apartment complex, all units are soundproof. At the apartment complex, the units are equipped with bed linen and towels. Guests at the apartment can enjoy a buffet or a continental breakfast. Happy Valley Theme Park is 6.1 miles from Ascott Raffles City Shenzhen, while Shenzhen Convention & Exhibition Centre is 10 miles away. The nearest airport is Shenzhen Bao'an International Airport, 12 miles from the accommodation.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Ascott
Hotel chain/brand
Ascott

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Buffet

Free Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 3:
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
9.4
Free WiFi
7.9
High score for Shenzhen
Select topics to read reviews:

See what guests loved the most:

  • René
    France France
    Great location , new & well maintained hotel. Helpful staff , next to a mini mall with plenty of restaurants. Gym is ok. Great pool
  • Anne
    United States of America United States of America
    Like the location, breakfast and the in-room washing machine & dryer.
  • Thanh
    Vietnam Vietnam
    The staffs were very nice. The location is great but sightseeing is nothing. There is also a park nearby, shopping mall under your room so it is very convinient

Area info

Restaurants
1 Restaurant On Site

  • 餐厅 #1
    • Cuisine
      Asian • International

Amenities of Ascott Raffles City Shenzhen
Great facilities! Review score, 8.9

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast
Parking
Free public parking is available on site (reservation is not possible).
    Internet
    WiFi is available in public areas and is free of charge.
    Kitchen
    • Cleaning products
    • Kitchenware
    • Kitchen
    • Washing machine
    • Refrigerator
    Bedroom
    • Linens
    • Alarm clock
    Bathroom
    • Toilet paper
    • Towels
    • Bathtub or shower
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Bathtub
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Clothes rack
    • Soundproof
    Indoor swimming pool
    Free!
    • Seasonal
    • Shallow end
    • Fenced pool
    Spa
    • Locker rooms
    • Fitness
    • Spa facilities
    • Sauna
    Food & Drink
    • Room service
    • Restaurant
    • Tea/Coffee maker
    Services & Extras
    • Wake-up service
    Front Desk Services
    • Invoice provided
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Business center
    Miscellaneous
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Languages Spoken
    • English
    • Chinese

    House rules

    Ascott Raffles City Shenzhen takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    6+ years
    Extra bed upon request
    CNY 243.80 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash Ascott Raffles City Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 10:00 PM and 8:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Ascott Raffles City Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 22:00:00 and 08:00:00.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Ascott Raffles City Shenzhen

    • Guests staying at Ascott Raffles City Shenzhen can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • You can choose from a number of accommodation options at Ascott Raffles City Shenzhen (subject to availability) that can accommodate:

      • 2 guests
      • 4 guests
      • 6 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • The prices at Ascott Raffles City Shenzhen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • You can choose from a number of accommodation options at Ascott Raffles City Shenzhen (subject to availability) that have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Check-in at Ascott Raffles City Shenzhen is from 2:00 PM, and check-out is until 12:00 PM.

    • Ascott Raffles City Shenzhen has 1 restaurant:

      • 餐厅 #1

    • Yes, Ascott Raffles City Shenzhen is popular with guests booking family stays.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Ascott Raffles City Shenzhen is 8.1 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

    • Ascott Raffles City Shenzhen offers the following activities/services (charges may apply):

      • Sauna
      • Fitness
      • Spa facilities
      • Locker rooms
      • Swimming pool