You must provide valid ID with photo and credit card on check-in time. Please note that special request are subject to availability and additional costs may apply.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

Please note that some bookings may require pre authorization of the credit card at the time of booking.

When travelling with pets, please note that an extra charge of BRL 100 per pet applies. Guests must present the pet's vaccination record

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