5000 Avenue of the Stars, Kissimmee, FL 34746, United States
#18 of 51 hotels in Kissimmee
Guests' ChoiceBased on 1726 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.3
Staff
8.4
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 4 June 2024
Leslie
United StatesThere wasn’t anything not to like
We loved the room. It was very nice and clean. The staff was very friendly we came in contact with. The pool was also nice .
Stayed in June 2024
Reviewed: 2 June 2024
Kristine
United StatesThe rooms need a serious update. Toilet constantly runs, smells musty and looks like it popped outta 1991.
All the amenities
Stayed in May 2024
Reviewed: 22 May 2024
David
United KingdomToo much noise (music) round the pool area.
Resort facilities were first class and the room was excellent. Chris on the front desk was extremely helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Stephanie
United StatesThe walk to the rooms without sidewalks. It's quite large and no elevator.
Pool activities were fun but only last a short while. Pay attention to the schedule.
Stayed in May 2024
Reviewed: 14 May 2024
Mary
United StatesThe room itself was very spartan and needed updating (paint peeling in bathtub, very very basic kitchen, not even a filter for the coffee machine, etc). I'm glad the price was so low, and I felt like it was a good deal, but I'm glad I didn't pay a higher rate, given the room. I'd absolutely stay again, no problem, but it's best to go to a grocery store for the basics instead of the incredibly over-priced resort shop.
The resort itself was wonderful - the pools were awesome, staff were helpful, and the grounds were lovely. The location was great, very close to Disney Animal Kingdom and an easy drive to shops, restaurants, other activities, etc.
Stayed in April 2024
Reviewed: 12 May 2024
Tammy
United StatesJacuzzi tub would have been amazing (right in the room) but hot water tank not big enough to hold enough hot water to work the jets.
Nice looking property. Pool area & amenities were nice. Price was excellent for what we got.
Stayed in May 2024
Reviewed: 10 May 2024
Nicole
United StatesNo elevator & one particular female front desk representative was very rude, short and never smiled once. She would ask for my last name and cut me off before I was finished answering her. I have been a General Manager at Hilton properties and this young woman should not be in the hospitality business !
Great location, spacious suite
Stayed in May 2024
Reviewed: 8 May 2024
Nyshia
United StatesThe room the location the staff and the property was all lovely.
Stayed in February 2024
Reviewed: 30 April 2024
Taquesta
United StatesWe had a huge cockroach in our 3 bedroom villa
Nice staff and a lot of amenities for the kids.
Stayed in April 2024
Reviewed: 29 April 2024
Shawntrellya
United StatesThe bed was uncomfortable
I loved the pool area
Stayed in April 2024
Reviewed: 20 April 2024
Robin
CanadaNothing
Clean, well maintained
Stayed in April 2024
Reviewed: 17 April 2024
Deanna
United StatesThe room that we stayed in it wasn’t clean very well. The paper towels that were in the kitchen were wet and yellow. I think that room had been sitting for a while. It smelt a little stuffy in there.
The amenities were great the pool and all the extra stuff around the property that you can do was awesome. You really don’t have to go anywhere.
Stayed in January 2024
Reviewed: 11 April 2024
Pusateri
United StatesSpa
Stayed in March 2024
Reviewed: 10 April 2024
Maranda
United StatesWe have a crawling baby the floors were really dirty
The size of the king suite was perfect
Stayed in April 2024
Reviewed: 8 April 2024
Theadra
United StatesThe room had a smell that would not go away. Wi-Fi was trash. Certain parts of my room barely got service.
They are convenient to location. Things to do on the property. The massage that I got by Jerry was amazing 10 out of 10 recommend
Stayed in April 2024
Reviewed: 8 April 2024
Sharrnai
United StatesAnts in the room
Pool
Stayed in April 2024
Reviewed: 6 April 2024
Kimberley
CanadaThat we only got towels changed once .
The room size
Stayed in April 2024
Reviewed: 3 April 2024
Terri
United StatesNeed updated plumbing fixtures. Internet was slow so streaming movies was very frustrating. Wish you could improve that system. The kitchen needs more hand towels and dish cloths.
This is our third stay at Star Island. We love all the room in the Villa. The plumbing fixtures need to be replaced as it was difficult to turn tap water off and on. The villa is clean and having a kitchen is great. I imagine we will continue to meet there each Spring.
Stayed in April 2024
Reviewed: 2 April 2024
Miranda
United StatesWould love to have tees for the drivig range, the only ones they had were broken tees we were lucky to find stuck in the ground. Some things in the room were a little damaged from wear and tear but still usable, totally understandable. The stove had coil electric burners which didn't all work and some wouldn't sit straight so the pans would be lopsided. 3 of the 4 burners worked so wasn't terrible. Everything else was great! Considering how many people they accommodate, it's a great deal. We had a really good time.
The location is very convenient and near lots of attractions restaurants and stores. The property is gorgeous and beautifully maintained and always plenty of fun things for guests of all ages to do. The staff is always a joy and are so great about making sure everyone is enjoying themselves. We had issues with our hot water in our room the first night and the jets in the tub weren't working. The staff made sure to have everything fixed immediately. They put new heating elements in the hot water heater and fixed the short in our tub. They were quick kind, and very respectful. We were pleasantly surprised given this was during spring break, one of their busiest times, but they made sure we were taken care of promptly. We had such an amazing time! This was our second time visiting, can't wait to come back.
Stayed in April 2024
Reviewed: 2 April 2024
Claudia
United StatesNo elevator
Swimming pool, bar, grocery store
Stayed in April 2024
Reviewed: 1 April 2024
Tonia
United StatesThe room was very hot and stuffy it was uncomfortable
It was quite and clean
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United StatesYou have to pay to have them clean your room and change your towels and sheets.
Stayed in March 2024
Reviewed: 28 March 2024
Michelle
United StatesThe alligator
I loved the amenities and bingo each night was a major plus
Stayed in March 2024
Reviewed: 28 March 2024
Pavlik
United StatesGreat place to stay and great things to do
Stayed in March 2024
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