11272 Desforges Avenue, Lake Buena Vista, Orlando, FL 32836, United States
#15 of 390 hotels in Orlando
Guests' ChoiceBased on 352 hotel reviews
9.1Cleanliness
9.3
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
9.0
Free WiFi
8.4
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End of dialog contentReviewed: 6 June 2024
Edna
United StatesIs beautiful
Stayed in June 2024
Reviewed: 4 June 2024
Renike
United StatesNothing everything was perfect
Stayed in June 2024
Reviewed: 22 May 2024
Mekdes
United Statesn/a
The hotel looks heavenly, so beautiful.
Stayed in May 2024
Reviewed: 18 May 2024
Tyrese
Cayman IslandsNothing bad to say
The hotel is amazing it has everything you need to make your vacation feel longer. The hotel team is the best with the most outstanding forbs customer service to assist customers. I look at this place, and it's like my second home.
Stayed in May 2024
Reviewed: 15 May 2024
Sree
IndiaFairly expensive given all the amenities they provide. Expected a good breakfast with it.
The room was Huge and Clean. It had all the facilities needed for a family, full fridge, dishwasher, washing machine and dryer, a balcony, 2 beds with comfortable bedding, 2 TVs, a big bathroom with all amenities.
Stayed in May 2024
Reviewed: 14 May 2024
Jonathon
United KingdomVery minor - it would have been nice to have had a few more utensils in the kitchen and a drying rack for the washing up. Also some recycling facilities - the amount of plastic we used and had to throw away felt excessive.
A very good location with quick access to the Disney and Universal parks, local restaurants and supermarkets. Facilities in the room and around the resort were nice, well maintained and clean. Staff were super friendly and attentive - I particularly liked having the ability to text the front desk with any questions, which I found to be more convenient than calling (although that’s still possible).
Stayed in May 2024
Reviewed: 4 May 2024
Gary
United KingdomAs usual during check-in there was confusion over the resort fee, which I had paid in advance. I was asked to pay half again, but after showing the booking website, it was quickly sorted. Again in the lobby I got the hard(ish) sell to attend a timeshare presentation. I did this once in order to get a room rate reduction, but never again. Some couples might find the offer attractive, but the freebies offered don't really work if you do not live in the US.
Super well maintained "resort". Lovely pool area, empty at 7AM in the morning (February). Choice of 4 hot tubs around the main pool. The surrounding area has had big development over the past few years and there are now many eateries nearby, including immediately across from the entrance. A brand new supermarket is only 5 minutes up the road. A small on-site shop serves takeaway type food (a little expensive, but to be expected) and Starbucks coffee (included in the resort fee). There is a small lake surrounded by a paved walkway for easy exercise for all ages, with music playing too! Some rooms with balconies have a view of the Disney fireworks around 8.30PM every night. Each building has 4 fast lifts to access the ground and internal lower garage. A big THANKYOU for supplying an electric kettle in the room, which I used to boil water for tea having brought tea bags over from the UK. I had a larger apartment which is very spacious having kitchen, lounge area, large bedroom, large bathroom and balcony. I was less impressed when on my first visit I stayed in a small hotel like room, which was a disappointment. So pay more and get the apartment type room. I am already looking forward to returning in 2025.
Stayed in February 2024
Reviewed: 4 May 2024
Jose
United StatesVacation to short. Will come back
Everything amazing resort and pool.
Stayed in April 2024
Reviewed: 29 April 2024
Bal
United StatesLocation is so great. Close shopping and attractions.
Stayed in April 2024
Reviewed: 23 April 2024
Dino
United StatesPease and quit
Everything
Stayed in April 2024
Reviewed: 18 February 2024
Laura
United StatesN/A for breakfast
Stayed in January 2024
Reviewed: 5 February 2024
Anna
United StatesOur neighbors were loud but that’s something we kind of expected could happen
Liked that the staff was very friendly and provided assistance with any questions we had!
Stayed in February 2024
Reviewed: 27 January 2024
Donna
CanadaThe thermostat did not function and was stuck at 73 degrees which was very warm for sleeping.
Location was excellent and the room was spacious and very clean.
Stayed in January 2024
Reviewed: 22 January 2024
Kristal
United StatesNicer workers, even if they are front an outside agaeny. They are representing your hotel brand as well.
Everything was good except the cleaning guy that would not give me trash bags when I asked him in the hallway. I saw the guy in the hallway, asked if I can have a trash bag and his answer was "no". Asked again because I thought maybe he didn't hear my question and he said again "no". I had to walk to the front desk in the rain with my son's just to get a trash bag. Totally unacceptable, however the guy at the front desk was very helpful.
Stayed in December 2023
Reviewed: 18 January 2024
Melissa
United StatesPool slide, hot tubs and the kids activity center! Gaming, board games galore, tablets, TV, ping pong, pool, air hockey, foosball and endless activities. Love that this property has a parking garage attached to the building.
Stayed in January 2024
Reviewed: 3 January 2024
Theresa
United StatesNothing really. Maybe just another restaurant on site: there are tons around the property though.
The room size was awesome for our family
Stayed in January 2024
Reviewed: 13 December 2023
Carlos
United StatesParking is something else. While I was there I saw someone doing damage to the car that was already parked. Parking spaces are extremely narrow so dont rent or bring large vehicles unless you have to. That is the only negative thing I have to say about the property.
This property is amazing. It is closed to everything you would need, shopping, restaurants, about 25 minute drive from Disney parks. The room was very clean, we had a view of Epcot, so watching the fireworks at night was pretty cool. Property has parking which it was great and you get complimentary two coffee or two water bottles per day. There is a gas station across the street with other close by places to grab a quick bite and a Target about a mile away. We will definitively go back and stay here.
Stayed in December 2023
Reviewed: 7 December 2023
Baotuyen
United StatesNone
It was a nice property and the front desk person was very accommodating.
Stayed in December 2023
Reviewed: 26 November 2023
Nadia
United StatesYou can hear the room next door through one of the joining doors.
Very clean, wonderful customer service and beautiful resort. I would definitely stay there again.
Stayed in November 2023
Reviewed: 17 November 2023
David
United StatesFront desk customer service was horrible
Front desk was super rude but place is amazing.
Stayed in November 2023
Reviewed: 16 November 2023
Theodora
United StatesNothing
Friendly staff, excellent rooms that were comfortable. The hotel had a variety of activities to try.
Stayed in November 2023
Reviewed: 11 November 2023
Brenda
United StatesThe resort is beautiful and very well maintained, pools, grounds, rooms, and staff were also very friendly and knowledgeable about the area
Stayed in November 2023
Reviewed: 11 November 2023
Michael
United StatesThe parking.
Everything except the parking garage it’s way too small and tight
Stayed in November 2023
Reviewed: 6 November 2023
Dequincey
United StatesThere was absolutely nothing that we did not like!! Everything was perfect and was more than what we expected!!
I rate everything a 10!!
Stayed in November 2023
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