1500 Masters Boulevard, Kissimmee, FL 33896-5312, United States
#8 of 51 hotels in Kissimmee
Guests' ChoiceBased on 245 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
9.0
Staff
8.9
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 6 June 2024
Adra
United StatesThe music choice at the family wave pool , I thought was too adult. four songs in a row mentioning or applauding drug use.
Great place for families, staff was friendly . Water features were great. Our room was quiet and comfortable. My family had a great time there. We also enjoyed our meal at the onsite restaurant Zen.
Stayed in June 2024
Reviewed: 27 March 2024
Leanitre
United StatesEvery single thing was exceptional
The well peaceful spaces
Stayed in March 2024
Reviewed: 27 February 2024
Rob
United StatesHad to pay for parking Shower was antiquated Thermostat was not adjustable
Beautiful property and choices
Stayed in February 2024
Reviewed: 29 December 2023
Chris
United StatesSheets were dirty upon arrival. The place seemed very understaffed. Replacement sheets took a while and we were not able to get a bellboy in the morning.
Very nice place, room looked clean and the amenities were very nice.
Stayed in December 2023
Reviewed: 29 November 2023
Knowles
United StatesBeautiful, layout, friendly staff, and very easy to navigate
Stayed in November 2023
Reviewed: 21 October 2023
Darla
United StatesRoom carpet smelled old or like pets were in room.
Amenities at resort were fantastic!
Stayed in October 2023
Reviewed: 21 September 2023
Todd
United StatesAll the construction
The cleaning of the property
Stayed in July 2023
Reviewed: 14 September 2023
Anissa
United StatesGorgeous hotel, but rooms are very standard.
Pool area is amazing!
Stayed in September 2023
Reviewed: 13 September 2023
Alisha
United StatesLove this place. Just wish they had a king bed available when we came
Stayed in September 2023
Reviewed: 6 September 2023
Rachel
United StatesThought we would be staying at the hotel, Omni Resort but we were lodged three buildings away in a building labeled as Sunset Lodge. As far away from the main building as possible. The whole reason we splurged on the hotel was to stay there and enjoy the amenities. It was annoying because being three buildings away we had to take a shuttle back and forth. It was disappointing in that sense. Probably would have enjoyed the place a while lot more if we were actually at the hotel we made our reservations for
Everyone was super nice and helpful. Loved all the amenities.
Stayed in September 2023
Reviewed: 23 August 2023
Lauren
United StatesHousekeeping didn't leave enough towels for a family of 4. We were without an extra roll of toilet paper and had to call for some when we ran out. We didn't receive the daily water bottles, which was disappointing. Otherwise, everything was clean and nicely done.
We loved the amenities with all if the different pool areas.
Stayed in August 2023
Reviewed: 16 August 2023
Jackson
United StatesParking location.
Very beautiful property, clean and comfortable.
Stayed in August 2023
Reviewed: 14 August 2023
Emily
United StatesCan’t name one thing we don’t like.
Amazing property to stay at. So clean. Wonderful staff. Very accommodating. Very clean. We love that we can float along the lazy river or go in the pool with our beverages. 10/10 will always recommend the Omni. Our favorite resort to stay for vacation.
Stayed in August 2023
Reviewed: 14 August 2023
John
United StatesN/A
The hotel is so incredibly kid friendly. I told the front desk it was my Son’s Birthday and they literally went above and beyond with making him feel special. I don’t remember her exact name but is sounded like La Nadja or Donja it was two separate words for her first name. She brought my son balloons, candy and a cake!!! The head of security also brought my son goodies. He felt so special. Also Hassan at the Trevi restaurant is our favorite!!!! He treats us like family.
Stayed in August 2023
Reviewed: 11 August 2023
Christy
USASaturday was too busy. Nowhere to sit by any water area.
The area has lots of options
Stayed in August 2023
Reviewed: 2 August 2023
Caylee
United StatesEverything was perfect
Stayed in July 2023
Reviewed: 24 July 2023
Patricia
United StatesRooms were very comfortable but humid. Not sure what the fix is, but a dehumidifier is needed.
The pools were the highlight. I believe they have 4 pool areas plus a lazy river. The restaurants, especially David's, were phenomenal.
Stayed in July 2023
Reviewed: 14 July 2023
Mcomber
United StatesThe escalator was not working. The property had days to fix it before our convention started. It was inconvenient for our group to go around the property for the elevator every time they needed to go to up or down.
The amenities were great!! Staff was great! Sake in the gift shop was great and soo was the sales lady We were there for business and pleasure. Sadly, my husband lost his belt a and it did not come up in house keeping.
Stayed in July 2023
Reviewed: 13 July 2023
Donald
United StatesMy wife. She is limited to walking so it takes awhile to get around 😀. Ha ha ha 😂😂
Easy place to just hang out.
Stayed in July 2023
Reviewed: 25 June 2023
Denver
United StatesThe included mini-golf course could use some up keep, some of the flags were broken and laying near the hole but not standing up in the hole. They are small and easy to move but very minor repair/replacement. Surprised it was not already fixed.
The resort is massive and lots of things to do on property with no extra cost. If you are going to the attractions and want a day to relax this is the spot.
Stayed in June 2023
Reviewed: 12 June 2023
Kalista
United StatesThe only complaint was the breakfast potatoes weren’t cooked when we ordered room service.
it was beautiful, and had plenty to do.
Stayed in June 2023
Reviewed: 21 March 2023
Andrew
United KingdomRoom service food was not the best, premium wine served in a plastic cup !
Location, Staff in David’s bar were excellent especially Sarah! Staff I’m Pro shop we’re excellent too
Stayed in March 2023
Reviewed: 23 February 2023
Erika
United StatesBest customer service came from the Valet and concierge in my building.
Good location
Stayed in February 2023
Reviewed: 9 February 2023
Scot
United Kingdomthe rooms had no drawers suitable for putting away t shirts , underwear , shorts , socks etc. really need to rethink cupboard space as it’s very poor
facility’s were great, pool / bars / restaurants
Stayed in February 2023
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