707 East Butterfield Road, Lombard, IL 60148, United States
#3 of 8 hotels in Lombard
Guests' ChoiceBased on 431 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.4
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 29 May 2024
Raul
United Statesn/a
looks beautiful in the inside, the rooms are a good size
Stayed in May 2024
Reviewed: 1 May 2024
Precious
United StatesThe pool could’ve been cleaner for breakfast. I feel like they should’ve had sausage and bacon. The bad could’ve been softer and more pillows. The pillows were pretty thin other than that, it was a pretty good stay
The security I felt safe there
Stayed in April 2024
Reviewed: 20 April 2024
Ousley
United StatesOnly one elevator out of three was working. Took forever to get to my room!!! The guide wasn't working in the bedroom TV.
The staff was friendly.
Stayed in April 2024
Reviewed: 4 March 2024
Sabrina
United StatesThe bedding, curtains and things in the room weren't as clean as I'd like. The bathroom was leaking water, also overheard other guests having issues with plumbing when I arrived. Having to pay for parking, 1st hotel I've stayed at that charged you for staying and parking your car
The room and staff were nice
Stayed in March 2024
Reviewed: 4 February 2024
Tiffany
United StatesI didn't like the pool.
The breakfast was great and the staff was really nice and helpful.
Stayed in February 2024
Reviewed: 16 January 2024
Beverly
United StatesThe bathroom lower wall and floor corners needed attention. The wall paper was starting to peal.
The staff was amazingly helpful and ready to assist in any way.
Stayed in January 2024
Reviewed: 8 January 2024
Lupita
United StatesThe pool was dirty and cloudy, the hot tub by the pool was not hot at all. But there were a lot of kids that weekend. There were a lot of kids running around the halls and shouting from the upper floors to the lobby area. A lot of kids unattended. Not the fault of the embassy suites staff.
The lobby and rooms were very clean. Staff was very nice.
Stayed in January 2024
Reviewed: 13 November 2023
Jeffrey
United StatesNeeds a refresher on the furniture.
Nice size room
Stayed in November 2023
Reviewed: 13 November 2023
Jeffrey
United StatesThe Elevators went down and we had to take the stairs from the 7th floor.
The breakfast was great. The Omlet station was definitely a favorite. I wish the coffee was available all-day
Stayed in October 2023
Reviewed: 2 October 2023
Sonya
United StatesYou have to pay for parking, bed was hard , dressées and tv was dusty . Hair on floor in bathroom corners.
The présence of the hôtel was nice, lobbies
Stayed in October 2023
Reviewed: 25 September 2023
Naomi
United StatesAir conditioning couldn't handle extreme heat
Stayed in August 2023
Reviewed: 14 September 2023
Mrs
United StatesI wasn't able to get in pool or hot tub due to dead skin was floating in the water
Stayed in September 2023
Reviewed: 20 August 2023
Julie
United StatesPool was cloudy, hot tub didn’t work, basic parking lot but have to pay to park overnight
Easy access
Stayed in August 2023
Reviewed: 10 August 2023
Lynese
United StatesBooked and later saw a cheaper rate but would be penalized if changed. Also, had to pay parking and then had difficulty finding parking in the lot in the evening.
Good breakfast but the omelet station was hidden.
Stayed in August 2023
Reviewed: 8 August 2023
Georgette
United StatesPaying for parking and children playing on the walkways
Loved the room.
Stayed in August 2023
Reviewed: 1 August 2023
Miriam
United StatesWe had to switch rooms because of a backed up sink, that was an inconvenience.
The location was great, close to stores and restaurants. The breakfast was excellent.
Stayed in July 2023
Reviewed: 15 May 2023
Curry
United Statespool burned my eyes pool was cool
spacious breakfast
Stayed in May 2023
Reviewed: 21 April 2023
Mellanie
United StatesThe parking fee. Since it's not valet, a garage or a monitored lot it should be FREE
Room was clean and comfortable. Staff was friendly, professional and knowledgeable.
Stayed in April 2023
Reviewed: 3 April 2023
Traci
United StatesIt was a little older than expected. My room smelled like smoke when I arrived, I reported it to the front desk. An apology was provided, they made a "note" since it was a non-smoking room but couldn't move me to a different room.
Location was nice. It was close to several restaurants, highways, shopping etc.
Stayed in April 2023
Reviewed: 2 April 2023
Tiffany
United StatesThere was a situation with the original rooms so we had to move but the hotel took care or things.
It was a quick stay, however, it was a good clean choice for my family.
Stayed in February 2023
Reviewed: 7 March 2023
Latasha
United StatesThe shower head was very loose and I had to call maintenance because my room wouldn’t stay warm but he came right away and fix it
The breakfast was great the size of the room is wonderful
Stayed in March 2023
Reviewed: 16 February 2023
Charlene
United StatesPrivate and quiet
Stayed in February 2023
Reviewed: 14 February 2023
Bradley
United Statesthe breakfast was the best I have had.
Stayed in February 2023
Reviewed: 12 February 2023
Latonya
United StatesNo room service available for the price of the room. Heat wasn't working but staff sent maintenance to fix it right away!
Comfy and clean! Professional staff!
Stayed in February 2023
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