8451 Palm Parkway, Lake Buena Vista, Orlando, FL 32836, United States
#148 of 390 hotels in Orlando
Guests' ChoiceBased on 643 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.7
Free WiFi
7.7
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End of dialog contentReviewed: 5 June 2024
Rebekah
United KingdomThe entire apartment was modern and clean. All staff were polite, friendly and helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Poonam
United StatesStayed there for 2 nights and only 1 dishwasher pod was provided. We requested to collect trash but no one came by. The dryer in the laundry room didn't work.
The rooms were spacious. Kitchen was stocked with pots and pans and plates and cups. The pool was nice. Plenty of parking everywhere. Close to restaurants and shops.
Stayed in May 2024
Reviewed: 30 May 2024
Morgan
ZambiaGym is needed
The location is quiet and gives you easy accessibility to amenities, malls, shops eateries. I just loved it.
Stayed in May 2024
Reviewed: 28 May 2024
Thomas
United KingdomFirst visit the room had thick curtains and blinds. The bedroom was nice and dark. However, this second visit the bedroom only had a set of blinds in bedroom - the flood lights from outside near tennis courts were on thru the night ... was like sleeping with light on.
This was the second time we visited this hotel this month. Everything was good both times, prices a little high.
Stayed in May 2024
Reviewed: 27 May 2024
Ashley
United StatesThe mattress was very lumpy and springy. Did not sleep well. Furniture was dated but still clean
Location to Disney, size of the rooms, rooms were clean
Stayed in May 2024
Reviewed: 24 May 2024
Mr
United StatesI saw a couple roaches and a lizard during my last stay
Suite lay out is always good and spacious
Stayed in May 2024
Reviewed: 16 May 2024
Thomas
United KingdomNothing really.
Room size was great, with good facilities. Location excellent; always nice when you can park the car outside your room. Bed comfy. Shower tap needed a good old pull to get it working - so maybe a small maintenance job there but other than that lovely bathroom.
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United StatesI really can't say that there was anything we didn't like. We were only there for one night. The room fully met our expectations. Had we stayed longer we might have desired more amenities, but in our brief stay that did not make a significant difference.
The room was spacious, clean and comfortable. I wish we could have stayed longer. All of the staff were courteous, professional, and friendly. We did not have time to enjoy the facilities, but they seemed well-kept.
Stayed in May 2024
Reviewed: 11 May 2024
Kailey
United StatesWe loved how close everything was. Everything including the Disney Parks were less than 30 minutes away. Many places to eat and shop nearby as well. Great place to stay.
Stayed in May 2024
Reviewed: 6 May 2024
Syed
United StatesDont take First floor rooms if you have a lot of luggage! We had selected rooms on the First Floor, which we regretted as we had to carry the heavy Luggage up the stairs our self :-( And if you are staying with Kids avoid staying in this Resort - as the other rooms are right beside each other - and we were hearing a coulple making out moaning noises in our Room (Very clearly)! And the nearest Restaurants are almost 700m-800m distance by walk - so we had to take a taxi
It was an ok experience and is at a safe location with security patrol round the clock! The beds were comfortable - rooms are ok not too spacious.
Stayed in April 2024
Reviewed: 4 May 2024
Yassir
ColombiaWe have problems with a water pipe.
The ubicación and the rooms.
Stayed in February 2024
Reviewed: 2 May 2024
Ramirez
United StatesThe toaster appliance was not working well. The sofa bed was very uncomfortable
I love how spacious the apartment style hotel was. I also enjoyed the location.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
AustraliaArrived 4pm for our check in. Advised that the room wasn't ready yet. Was told I would receive an email when ready. Lucky we didn't wait around as came back at 6pm to enquire if room was ready, as hadn't yet received an email. No apology was given for us having to wait for the late check in.
The location was great, easy access to freeway and not far from restaurants and a super market. The kitchen was reasonably well equipped and bonus to have the washer and dryer there too.
Stayed in March 2024
Reviewed: 30 April 2024
Lavell
United StatesThe mattress was not the most comfortable - it was very stiff, and made me miss my mattress at home. The couch was honestly more comfortable to sleep on.
The location of the room was prime - very close to many shops and eateries, and easy to get to. We also really enjoyed having an over-sized jacuzzi tub in our room, it was very relaxing and spacious. The living room and kitchen area were also really large and spacious, and provided more than enough features for our stay.
Stayed in April 2024
Reviewed: 29 April 2024
Sharonda
United StatesNone
Great location, I love that the room was affordable, clean, stylish.
Stayed in April 2024
Reviewed: 25 April 2024
Crisarji
Costa RicaThere was no room service, you need to be clean on your own, and reuse the towels, not sure if they change them under demand, though it is the only minor detail, aside that totally recommended!
No breakfast included, though there are plenty of places to go and have a grab, the rooms are nice and safe, the location is amazing!, you can reach Disney parks in just 10-15min, the overall exceeded the expectations, too many good things for too little price!
Stayed in April 2024
Reviewed: 24 April 2024
Steve
United KingdomHard to find reception desk... Could be better lit/ signposted especially in the dark. Not as obvious a building as you would imagine.
Perfect for what we wanted. Used the apartment as an overnight stay before or holiday started.
Stayed in March 2024
Reviewed: 22 April 2024
Duncan
United KingdomThe family had a few issues with the lack of things like a toaster, breakfast bowls, etc, though that's probably more our fault than the hotel's.
Unbeatable price for a very short-notice stop-over. Bath was a pleasant surprise.
Stayed in April 2024
Reviewed: 22 April 2024
Robin
United StatesI did not like that there was not an elevator to the second level. I also did not like the coffee pot as there were no filters that fit it. Hot tub was dirty or possibly needs to be refinished.
The condo was very new and clean, beds were comfortable, WiFi was great. Pool was clean. The location was private and quiet.
Stayed in April 2024
Reviewed: 14 April 2024
Shernelle
United StatesBeds were uncomfortable Dead bugs in the kitchen/bathroom Thermostat was difficult to operate No coffee pot
Location Coziness of resort Staff Pool
Stayed in April 2024
Reviewed: 6 April 2024
Vivek
United StatesNo views, cleanliness,
Renovated buildings, spacious rooms
Stayed in April 2024
Reviewed: 5 April 2024
Fl
United StatesHot tub didnt work
Nice location
Stayed in March 2024
Reviewed: 23 March 2024
Brown
United StatesUpon check out we always check everything just to make sure we didn't leave anything behind ... I open the closet in the master bath and on the roof there's a stain that resembled blood and when I say that disgusted me it really did lower my mood for this property ,so in my mind I go back to maybe that is why there was a strong smell of bleach when we walked in like what went on in this unit? . I was disgusted and glad we stayed just for a night
I like how spacious the unit is, the beds were comfortable . I can tell the unit was clean due to smell of bleach upon walk in. Location is great and there are many restaurants nearby or if you decide to cook I did see many cookware also available
Stayed in March 2024
Reviewed: 8 March 2024
Jillian
CanadaThe room needed a good face lift, the phones in the room did not work. There was no one to talk to about issues.
It was a great location and the price was great!
Stayed in March 2024
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