7202 South Pan Am Expressway, San Antonio, TX 78224, United States
#318 of 319 hotels in San Antonio
Guests' ChoiceBased on 820 hotel reviews
3.3Cleanliness
4.3
Comfort
4.4
Location
5.8
Facilities
4.2
Staff
5.8
Value for money
4.5
Free WiFi
4.0
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End of dialog contentReviewed: 16 April 2024
Rosario
United Statesproperty was under construction, so i feel it would’ve been better closed as you can tell it’s undergoing maintenance. the room itself was really dirty and the towels were stained so i’m more than sure there’s no cleaning being done. i also didn’t like how my check out was at 11am and was awoken to an “employee” trying to jam the door open and did get it open thinking we were gone even though we told him we were inside, very unprofessional on his part. they also didn’t have breakfast just a heads up for anyone who wants a hotel with this. used to love this hotel as my family would stay years back but it’s been really runned down and wouldn’t stay again :(
i liked how the property manager treated us, and was able to provide a discount due to an inconvenience on booking.com
Stayed in April 2024
Reviewed: 8 February 2024
Henry
United StatesEverything
Nothing
Stayed in January 2024
Reviewed: 27 January 2024
Vera
United StatesIt was a roach hotel. I killed a dozen before bed. Had to stay on top floor because the bottom rooms were unrentable due to bad sewer problems. So bad raw sewage was coming out into parking lot. And no ice for your room. I had to go to a convenience store to buy ice.
I liked that they allowed my dogs. At least the sheets were clean and white.
Stayed in January 2024
Reviewed: 8 December 2023
Alyson
United StatesThe room was a complete disaster. For the same price I could have been somewhere way better. The bathroom had fallen apart, the room had no towels, the sheets were filthy, and I feel I was just ripped off and I don’t like it.
Close to IH35
Stayed in November 2023
Reviewed: 3 November 2023
Natasia
United StatesI disliked the smell of the room ! I definitely didn’t like that Hot Water Didn’t Work we also didn’t receive any Towels! We Booked A 2 Bed An Only One Bed Was Fixed With Sheets The Other Did not
I liked the location it’s surrounded by fast food,entertainment for family, Grocery store,Etc.
Stayed in October 2023
Reviewed: 25 September 2023
Donna
United StatesRoaches everywhere, no TV, no blankets, no pillows, room smell like someone died in it...
Stayed in September 2023
Reviewed: 22 September 2023
David
United StatesHole in the wall where someone punched it. My kids found a full metal jacket bullet. No microwave.
It was close to food and convience stores. The 3 beds were comfy.
Stayed in September 2023
Reviewed: 8 September 2023
Nicholas
United StatesNothing
Nothing
Stayed in September 2023
Reviewed: 24 August 2023
Andrew
United StatesTub was dirty the wall of the bathroom tub was popping out the room smelled bad and hair was everywhere one of the lights didn’t work it was not worth what I paid for
I only like the bed. That was really all I liked about the room.
Stayed in August 2023
Reviewed: 29 June 2023
Patrick
United StatesLocation was awesome
Great price
Stayed in June 2023
Reviewed: 18 June 2023
Barron
United Stateseverything , especially the lady in the front desk
n/a
Stayed in June 2023
Reviewed: 16 June 2023
Maynard
United StatesThere was no breakfast
The affordable price.
Stayed in June 2023
Reviewed: 15 June 2023
Cody
United StatesThe air conditioner in the first room did not work. They moved us to the 2nd room and the air conditioner didn't work either. We asked to he moved again and they refused to move us. We asked for a refund but they said they can only give half a refund because we stayed in the room even though we asked to he moved.
Stayed in June 2023
Reviewed: 31 May 2023
Gonzalo
United StatesMissing phone in room , 2 guest but only one pillow
Staff
Stayed in May 2023
Reviewed: 30 May 2023
Lawrence
United StatesThe mice in our room and the holes in the wall no p I llows or blankets and no towels either I had to fix the ac and refund the mirror etc..
The manager and staff were and are very nice and helpful to an extent
Stayed in May 2023
Reviewed: 24 May 2023
Debbie
United StatesNo breakfast, and no t.v
The staff
Stayed in May 2023
Reviewed: 17 April 2023
Lilia
United StatesNO BREAFAST !! when it’s advertised FREE BREAKFAST Bathroom is ugly!!
Close to Mall ,SeaWorld and Flea Market
Stayed in April 2023
Reviewed: 19 March 2023
Brenda
United StatesWe didn’t like the conditions of the rooms, facilities were very limited. Rooms were not so clean at all and both rooms need a lot of maintenance.
We liked the location close to many shopping areas. We also liked the easy way to check in and check out
Stayed in March 2023
Reviewed: 22 February 2023
Roel
United StatesThey was a lot of sketchy people around, staff didn’t want to provide blankets, saying they didn’t have enough which is ridiculous because there wasn’t that many people there. No towels we had to complain to get some and the worst part we had to wait an additional 30 minutes after check in to get our room, I reserved the room 2 weeks in advance and they waited until last minute when we were already there to check in to tell the cleaning lady to clean it
The room size was the only good thing with all my kids
Stayed in February 2023
Reviewed: 28 January 2023
Navarro
United StatesThe room had dirty socks on the floor left by previous guest. Bed had no sheet, comforter, or pillow cases. Also there were no towels. Staff kept saying they would bring some. Then said they didn't have any clean. We never did get any of it.
Location
Stayed in December 2022
Reviewed: 3 January 2023
Trevino
United StatesNeeds to be cleaner
Stayed in January 2023
Reviewed: 7 December 2022
Ramon
United Statesnot clean
Stayed in November 2022
Reviewed: 21 November 2022
Q
United StatesEverything No towels No blankets
Nothing
Stayed in October 2022
Reviewed: 19 September 2022
Norma
United StatesThe rooms were dingy, no towels no toilet paper I asked for non smoking the room smelled like smoke this place use be nice maybe the front but the back is very negelget our TV didn't work was told it was because no wifi but we had this room before and tvdidnt work than
The front desk clerk was very friendly
Stayed in September 2022
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