Kranjčeva ulica 12, SI 9226 Moravske Toplice, Slovenia
#5 of 8 hotels in Moravske Toplice
Guests' ChoiceBased on 112 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 11 March 2024
Žan
SloveniaSome damages in the bathroom othervise all ok
Nice room, very kind staf, very good brakefast and dinner. Also king for gluten free meals
Stayed in March 2024
Reviewed: 30 June 2023
Jan
Czech RepublicI would welcome a bit more vegetable on breakfast and simple diet side dishes like cooked potatoes or rice. But food was good!
Very good food, relaxing pools, not overcrowded (we were there in June). Friendly and helpful staff.
Stayed in June 2023
Reviewed: 2 June 2023
Jozef
SlovakiaI can rate the stay as very good. A big advantage is the large number of available pools with thermal water. Food was OK, accommodation equivalent to 4*. Staff (from receptionists to waiters) very helpful. The possibility of storing bicycles, a golf course under the windows as a bonus. It is definitely value for money.
Stayed in May 2023
Reviewed: 1 May 2023
Gabi
SloveniaThe dinner is so-so. Full od everything but not so delicious.
The hotel is nice and clean. The pools are great and the water is perfectly warm.
Stayed in February 2023
Reviewed: 10 March 2023
Martin
Austriafitness room facilities are a bit outdated and not maintained that well, dinner selection lacked vegetarian options
The house spa was great and convenient to reach, we got a large dinner and breakfast table for the whole familiy, breakfast buffet was great. Rooms have all facilities and balcony we needed
Stayed in March 2023
Reviewed: 28 February 2023
Szabolcs
HungaryPillow was not that comfortable. The isolation of the windows in the room should also be improved.
Breakfast was very delicious except of the coffee.
Stayed in February 2023
Reviewed: 14 October 2022
Michael
Australiarenovations going on and no prior warning
warm clean and extremely comfortable
Stayed in October 2022
Reviewed: 20 August 2022
Zane
Latvia1. Loss of electricity in our room for around 5h without previous warning. We got only apology from the receptionist, nothing else. 2. Although reception is said to be 24/7 nobody is there after 23:00, so if you ll have an emergency ( as did we during the loss of electricity in the room), you are on your own. 3. We had ants in the room 4. In my opinion hotel used to be 4-star, a while back, but now it is a sort of a shade of what it used to be. I would say it is more of a 3-star hotel.
1. great food on for the half-bord. wide range of selection and excellent quality. 2. We got lucky with a huge terrace and quite private, excellent for star-gazing and then evening drink in a private atmospare. (if you are a smoker, comfortable for morning smoke)
Stayed in August 2022
Reviewed: 25 July 2022
David
Sloveniaaverage hotel for quite high price.
Stayed in May 2022
Reviewed: 11 July 2022
Emőke
HungaryIt was always very very cold in the restaurant. Even though we wore sweaters, we were cold every time. Children were also cold too. That was big disadvantage.
The breakfast and the dinner was excellent and fine. There was really wide selection of foods. The restaurant is also really nince.
Stayed in July 2022
Reviewed: 31 March 2022
Zorica
SerbiaNe rade svi vodeni masažeri na bazenima... I crni ne radi
Svega dovoljno i raznovrsno
Stayed in March 2022
Reviewed: 13 February 2022
Julijan
SloveniaOn the last day we were told that we can use the pool as well, however the staff forgot to mention that this was only meant for the hotel pool and not also for the thermal park.
The food offer was very diverse and broad, it was fresh and tasty. The staff was amazingly helpfull and the pools are clean, big and enjoyable, the only thing i might suggest is turning the warmth up a bit, the outside pool was a bit cold.
Stayed in February 2022
Reviewed: 13 July 2021
Ivan
RussiaAll is ok
I love sauna with girls
Stayed in July 2021
Reviewed: 6 June 2024
Wroblewski
United StatesI booked the family suite for 5 people. Prior to our arrival, I was told that 5 people could not stay in this suite, and I would have to book 2 more rooms. Upon arrival, 5 could stay, but I was charged $600 extra. Plus I was charged 1 night cancellation of the other room. All our beds had ants on them. The hotel smelled funny, and the staff was not very friendly until we spoke to them in Slovenian. Then they said, in slovenian, Oh, you are one of us. Then they got a little nicer. Also, went to front desk to request additional toilet paper, but housekeeping never brought it. Had to search her down, and then she was put out by my asking for Toilet paper! This was the hotel I was most excited about staying at during our 10 day vacation, and sad to say it was the most disappointing.
We booked the Family suite, so we had plenty of room. There was one front desk clerk that was nice, but the others were not nice at all.
Stayed in June 2024
Reviewed: 4 June 2024
Sara
CroatiaHotel surrounded by beautiful nature, very friendly staff, excellent food, very nice spa and wellness. Great place to recharge.
Stayed in June 2024
Reviewed: 9 September 2023
Chinta
AustraliaA lot pricey for breakfast n dinner packages compare to other therme where they're service n facilities way much better. I had a feeling the hotel out off budget for maintenance. Aircon can't be adjusted stay at 25°c in the summer time, u can't sleep, open the door to get fresh air mosquitoes in. Report 3x, 3 different peoples, they can't fix the problems. Was really bad experience to closed our holidays, where we expected a relaxing and wellness place...?. People still smoking pretty much everywhere 🙄 this is the 1st time I wrote something like this. Sorry!
The pools and other facilities around the pools.
Stayed in August 2023
Reviewed: 12 August 2023
Luba
IsraelWhen we arrived at the hotel and it seemed like we are back in the eighties. 1. First of all, the hotel is under renovation, we made a reservation via booking.com and no one informed us about it. 2. The pictures of the rooms and the hotel are not related to the hotel and mainly belong to Terme 3000, the water park. 3. Everything is not looking good, it looks neglected and dirty, and there are no electrical outlets near the bed. There are cobwebs in the corners and on the ceiling. 4. The balcony has no privacy and is outdated. I asked in advance for a high floor and a view, and although they approved my request, we got a room on the first floor. 5. After flooding in the bathroom we went to the reception and the guy that worked there said that they are fully booked and asked us not to take a shower today and that they will fix the problem tomorrow! After refusing such a wonderful offer we insisted to get another room. When we tried to communicate with the hotel via booking chat, they replied to me after we already checked out :) Also, the hotel manager talked to me during my check out (not during my stay to try to improve our feeling), and all I got from her is we are very sorry you were not satisfied. To summarize our stay, we didn't like this place and never don't come back there.
Stayed in August 2023
Reviewed: 4 August 2023
Tomaž
SloveniaWe parked our car in the hotel's garage (and this is the garage of neighbour 5* hotel!) and could not find the entrance to the garage the next day. They is no sign of a garage at the door at all - just a white steel door on the corridor! The objects are lovely until the heavy rain takes place. However, after the thunderstorm, there are at once various buckets and blankets in several places in Hotel Ajda and 5* hotel Livada - really not a sign of good maintenance. I can only hope for the personnel in Hotel Ajda that during the current reconstruction works, the owners will also consider these problems.
The Hotel Ajda is part of a larger complex. However, during our stay, it was not overcrowded. The staff is everywhere extremely friendly and helpful - from receptionists and staff in the restaurants up to the cleaning personnel. Due to the extension of our stay, we need to change the room. We forgot the massage device in the first room, and Mrs. Edita at reception helped us to find it again. Thanks! The rooms are large and nicely equipped. Currently, they have reconstruction works that do not affect the guests' stay. The room price also includes the use hotel's fitness, as well as the use of the swimming pools of Hotel Ajda (8-20h), Hotel Termal (6-20h) and the entire complex of Terme 3000 (9-21h). The breakfast and dinner are delicious, and the food choices are diverse.
Stayed in July 2023
Reviewed: 19 May 2023
Benjamin
SloveniaThis is a 3-star hotel boasting 4-stars. Once you accept this fact, it's OK. Apart from crumpled & squeaky old beds and stale and stained carpets - again, in line with a 3-star hotel, nothing terrible, I've stayed in much worse - the main problem is that they want to differentiate themselves from the attached "5-star" hotel owned by the same company. To achieve the differentiation, they serve stale water in lieu of coffee and orange juice for breakfast. To add insult to injury, the bars serving actual coffee (still of questionable quality, but at least it's coffee) open only at 11 o'clock. In short: accept the fact that it's a 3-star hotel, bring sachets of instant coffee (you'll get hot water at breakfast), start your day with a back massage, and you'll have a decent enough stay at Ajda hotel.
Location, access to the spa & pools.
Stayed in May 2023
Reviewed: 7 April 2023
Philippe
Austriasafety and surroundings were not okay.
Nothing Special.
Stayed in April 2023
Reviewed: 16 March 2023
Petra
Czech RepublicHotel ks very used and outdated. Needs major refurnishing. Pools are busy and especially in the therma spa 3000 the ceiling is very low and you smell french fries from kitchen everywhere. Not a pleasant experience.
We like the region.
Stayed in March 2023
Reviewed: 28 February 2023
Karolina
SloveniaFood was good
Breakfast was good.
Stayed in February 2023
Reviewed: 12 February 2023
Poljacek
Sloveniabed, in room was very hot. we couldn’t sleep.
pools
Stayed in February 2023
Reviewed: 6 February 2023
Thomas
AustriaAll was coming into the years already. The price is extra-high for this category and location. Not worth the value. The quality of breakfast is okay. The quality of the dinner buffet is so lá lá. It would have been better to go outside for dinner. The prices are thrilling high: One Sekt at the bar (standard) 12€ ...
The thermal water is top! There is also some access to the Terme 3000. Unfortunatelly not to the Sauna of the Terme 3000. The room is quite small but okay.
Stayed in February 2023
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