Rynek Główny 44, Old Town, 31-017 Kraków, Poland
#30 of 271 hotels in Kraków
Guests' ChoiceBased on 1166 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 6 June 2024
Eleanor
IndonesiaOur sink didn’t drain properly and the shower was a learning curve. Room was a little small.
Fantastic location. Comfortable room with powerful air conditioner and great bed. Hotel had a few restaurants right in the main square. So picturesque!
Stayed in June 2024
Reviewed: 6 June 2024
Patricia
United KingdomClean, lovely decor, very comfortable beds
Stayed in June 2024
Reviewed: 4 June 2024
Sarah
United KingdomThe location of this hotel was fantastic. It’s right on the main square and walking distance to the castle and the Jewish Quarter. The hotel also has a lovely vibe. The breakfast was lovely with a good variety of foods, and the drinks in the room being included was a real bonus. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 4 June 2024
Ryan
United KingdomThe hotel was central to the square with excellent friendly staff and clean rooms.
Stayed in May 2024
Reviewed: 3 June 2024
Ann
United KingdomJacuzzi in bedroom took up too much space and looked out of place. No direct access to the hotel restaurants or bar - had to go outside the hotel
Location
Stayed in May 2024
Reviewed: 3 June 2024
Nichola
United KingdomOur room didn’t have an opening window.
It was very well positioned, lovely room, clean and very pleasant staff.
Stayed in May 2024
Reviewed: 2 June 2024
Martin
United KingdomWe didn't particularly enjoy the breakfast selection. There were many options, but probably more in keeping with the local diet, which of course is perfectly fine, just not to our taste.
From initial booking to transfer from the airport in the Rolls Royce, everything was smooth. The room was great, spotlessly clean (and cleaned daily throughout our stay), great facilities including a large Smart TV, included mini bar with soft drinks and juices (restocked daily), coffee machine, jacuzzi bath....the list goes on. The staff were extremely polite and helpful. We had an early start to go an an excursion so the staff provided us with a packed lunch meal. The location is perfect as the doors lead directly onto the Old Town Square and immediate access to many bars and restaurants.
Stayed in May 2024
Reviewed: 1 June 2024
Patricia
United KingdomNothing
Clean comfortable, great location
Stayed in June 2024
Reviewed: 25 May 2024
Matthew
United KingdomHaving to leave. Krakow is stunning.
Fantastic place. Very beautiful and staff were faultless. Complimentary vodka with breakfast is legendary.
Stayed in May 2024
Reviewed: 25 May 2024
Debbie
United KingdomNothing all good
Great Location - lovely rooms - good choice at breakfast- friendly staff - complimentary Prosecco on arrival
Stayed in May 2024
Reviewed: 24 May 2024
Amy
United KingdomGreat location on the main square.
Stayed in May 2024
Reviewed: 23 May 2024
Peter
United KingdomRight on edge of Krakow main square
Stayed in March 2024
Reviewed: 20 May 2024
Linda
IrelandAlmost all the tv stations were in Polish. No apps on the TV.
Perfect location on the main Square.
Stayed in May 2024
Reviewed: 19 May 2024
Gary
United KingdomNothing
Location by the old town square is brilliant. The room we had was very good with a view of the square. Good breakfast included in price.
Stayed in May 2024
Reviewed: 18 May 2024
Michelle
United KingdomNot much!
Location was perfect
Stayed in May 2024
Reviewed: 17 May 2024
Jenny
United KingdomCouldn’t open the windows but think that was due to the pidgeons
Was a perfect location in the main square. The room was cosy, great shower room, had a fridge & good refreshment facilities. Lots of choice for breakfast & right next door to a restaurant/pub.
Stayed in May 2024
Reviewed: 17 May 2024
Teresa
IrelandNothing really.
The location was fantastic. Lovely rooms, very comfortable beds and a note left if bed don’t suit can give a diff one. Very nice staff all of them. Lovely breakfast also. Lovely treats left in room complimentary. Would def stay there again
Stayed in May 2024
Reviewed: 16 May 2024
Dani3dee2008
United KingdomNothing bad to say
Really good location, the bed was really comfy.
Stayed in April 2024
Reviewed: 15 May 2024
Neil
United KingdomIn some places in the room were a bit tired/worn like the shower was well used and water escaped everywhere 😂 but that was the only negative and I’m being picky.
The location was perfect. The hotel was clean. Staff were pleasant and accommodating. Wide range of cold options for breakfast and several hot ones to choose from. Essentials in the fridge and coffee machine was welcome touches.
Stayed in May 2024
Reviewed: 14 May 2024
Ian
United KingdomNot having adjacent rooms with our travelling companions
Excellent location; spotless; friendly/efficient staff.
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomNot quite top luxury compared to other luxury hotels but the view alone was worth more than the price.
Stayed in May 2024
Reviewed: 13 May 2024
Hans
SwedenTo go home
Brilliant location and staff. Friendly and small but good quality rooms
Stayed in April 2024
Reviewed: 13 May 2024
Patricia
United KingdomI would have liked toiletries like shower gel, hair conditioner and moisturiser
The hotel location is fantastic and staff are very helpful and accommodating
Stayed in May 2024
Reviewed: 10 May 2024
Gillian
IcelandN/A
Everything you could want in a beautiful building in a fabulous city
Stayed in April 2024
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