Kościuszki 19, 34-500 Zakopane, Poland
#15 of 76 hotels in Zakopane
Guests' ChoiceBased on 302 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.5
Value for money
8.9
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Sviatlana
PolandAmazing place with beautiful interior, excellent location and delicious breakfast. The room was clean and spacious and the staff was friendly. We also enjoyed the swimming pool and spa zone very much. The place is definitely worth visiting and having nice relaxing stay. By the way, they serve just rapturous apple pie!
Stayed in June 2024
Reviewed: May 31, 2024
Emily
United States of AmericaPlace was a little overated.
Beautiful hotel and spa facilities. Breakfast good!
Stayed in May 2024
Reviewed: May 28, 2024
Renate
IsraelGrand old world style
Stayed in May 2024
Reviewed: May 25, 2024
Glenn
AustraliaThe plush grey carpet in the rooms feels dated and a little worn, the original wooden floors would be much better. (There are the same type rugs in some common areas).
It's a "grand" hotel, old school style. We had a room with a great view, excellent breakfast. Easy parking at the rear.
Stayed in May 2024
Reviewed: May 14, 2024
Yuliya
PolandGreat interiors, room was very clean, nice ans with a great view.
Stayed in May 2024
Reviewed: May 13, 2024
Estelle
South AfricaEverything is to like.
The hotel has a grandeur to it that surpasses the pictures. It is truly beautiful. Our room had a patio with lounging chairs. The heated pool and jacuzzi was great after a busy day.
Stayed in May 2024
Reviewed: May 10, 2024
Eva
Czech RepublicNothing.
Excellent breakfasts,super service,all what is written is true
Stayed in May 2024
Reviewed: May 8, 2024
Maqbool
OmanNothing all OK
Very clean hotel, close to train station and city centre. Very welcoming and friendly front desk staff.
Stayed in April 2024
Reviewed: April 13, 2024
Victoria
United KingdomFabulous venue. Staff were friendly and the rooms were exquisite. Would 100% recommend
Stayed in April 2024
Reviewed: March 30, 2024
Alexandra
IrelandWhile we didn't mind it, the large bed is two singles joined with separate duvet covers. We arrived during a quiet season and there were car spaces however it is quite a small car park and you are charged approx E10/day. Lastly some softer tissue roll is needed for the bathrooms!
The staff were really wonderful! There is a lovely small bar area and the pool and spa were so peaceful. The hotel was very clean and the rooms were very comfortable. It is close to the main street (10min walk) and the train station (5min walk). If you are lucky some rooms have a great view of the mountains!
Stayed in March 2024
Reviewed: March 28, 2024
Aleksander
CanadaThe hotel and the spa are exceptional. The cleanliness is kept at the highest level.
Stayed in March 2024
Reviewed: March 13, 2024
Krystian
United KingdomEverything was perfect, no complain at all, great food, great spa , great stuff, very good location.
Stayed in March 2024
Reviewed: February 21, 2024
Marko
AustraliaThis is a 5 star experience. Well Done! First place I’ve ever stayed with a pillow menu…loved it
Stayed in February 2024
Reviewed: February 13, 2024
Natalya
IsraelWe had a great time in the hotel. Room is comfortable and clean, have everything you need. beautiful design. Spa very nice, with indoor pool, but water in the pool is not heated.
Stayed in February 2024
Reviewed: February 11, 2024
András
HungaryMore time
Spa and wellness. Meals also delicious. Closeness to the town centre comfortable.
Stayed in February 2024
Reviewed: January 24, 2024
Andrei9110
Romania-
Incredible hotel and facilities. Excellent breakfast, relaxing spa centre and very good massages. Also the restauran is 10+. Big room, big bathroom, confy bed, everything you want for a perfect holiday.
Stayed in January 2024
Reviewed: January 17, 2024
Jorge
MexicoEverything was amazing
Stayed in December 2023
Reviewed: January 7, 2024
Jackie
United KingdomThe rooms were very hot but if you opened the window the hotel is right on the road so it was very noisy !! Children in the spa throwing the decorative large stones In the pool whilst I was swimming. No lifeguard or cameras? It would be nice if after 8pm or even 9pm, the facilities were adult only, just for one hour of the day. There was a lot of screaming and noise in the pool which I could hear during my massage. Having to pay for parking we paid £310 for 2 nights surely you do not need to charge more for parking !
Location was good, spa was lovely. The hotel was very grand looking. Staff were very nice . The food was lovely - breakfast was amazing.
Stayed in January 2024
Reviewed: January 4, 2024
József
HungaryYoutube on TV (slow).
Breakfast is perfect, wide varieties. Room is big and clean, nice view. Internet was slow.
Stayed in January 2024
Reviewed: January 1, 2024
Analise
MaltaGreat hotel with friendly and helpful staff
Stayed in November 2023
Reviewed: December 21, 2023
Ewa
PolandCan't really think of anything that could have been better. Perhaps the orange juice could have been less watery, but that's it!
Great spa and pool facilities with bathrobe and slippers conveniently provided by the hotel; very wide choice of yummy breakfast foods; comfy beds.
Stayed in December 2023
Reviewed: December 18, 2023
Alison
AustraliaWould have liked a toaster at breakfast.
Breakfast was very nice and plenty of choice. We had dinner at the restaurant and food was excellent
Stayed in December 2023
Reviewed: December 14, 2023
Louise
United KingdomVery clean, tidy and very helpful staff
Stayed in December 2023
Reviewed: December 12, 2023
Rachel
United KingdomNothing at all.
We loved everything about the hotel. A fantastic location very close to the coach station. A beautiful hotel, so grand. Fantastic staff and a beautiful spa and pool area. Very warm, especially after being outside in the snow. We just loved everything and will definitely recommend this amazing hotel. What luxury.
Stayed in December 2023
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