At first they wanted to put us in a room that was in a terrible place, where we had to get through terrible labyrinths. But then it turned out that there were good rooms available, just like the ones we had booked. It was very unpleasant. There were no vegetables or fruits for breakfast. There weren't even scrambled eggs. There was no kettle in the room, no minibar.

Location. Beautiful hotel. Clean.

Stayed in May 2024

Our bathroom light was dim. The breakfast did not begin until 08:00 and by then there were lots of hungry people waiting for breakfast to begin.

Incredible location, historic hotel with a lot of character. I felt like stepping back in time. I liked the quality of bedsheets, the air conditioning, and the included breakfast. It was really clean too!

Stayed in May 2024

Wifi signal

Location

Stayed in April 2024

A strange smell….

Location

Stayed in April 2024

It was quite noisy outside, but that was not surprising since it was such a popular location. It would have been better if there were a separate room to secure stored bags on the day of check-in or check-out. Bags were kept, but just spread out across the lobby and not secured.

Location was great, very near attractions. Charming room. Breakfast was good.

Stayed in May 2024

Wifi not working, basic things like kettle not provided

Location is the best just next to St Marco and gandolas

Stayed in May 2024

The room was very hot. The breakfast was very chaotic, this could be fixed by rethinking the arrangement. Simply moving the coffee machine would help a lot.

The location was perfect. I also liked the overall feel of the hotel in the historical surroundings.

Stayed in May 2024

No air conditioning which would be difficult in summer.

The location is excellent, a stones throw from St Marks Sq. the room was more than acceptable for a 3star hotel. Clean sheets and beds made for us every day and clean towels provided. The shower was really good with hot water at all times. The hotel is quirky Venetian which is lovely. It’s 3 star so don’t expect a hearty breakfast or a 5 star bar. 3 star is what you’ll get. Breakfast is adequate though. The hotels biggest downfall is that the rooms do not have air conditioning so I expect it might be difficult through the hot summer nights to sleep. Not a problem if you go during cooler months. Staff were helpful too. We had a great stay in a beautiful city.

Stayed in May 2024

The hotel didn’t have a mini bar. Soaps and shampoos didn’t change and were half filled. That was a bad smell at the lobby.

It is located in a good place and near the restaurants and bars. The breakfast was also good. It’s not the best but it is satisfying.

Stayed in April 2024

The odour in the hotel hall is not the best. The room was dark with weak illumination, and I kept touching my head on the timber on the roof. In general, the hotel may improve the maintenance.

The location is wonderful, almost in San Marco Square. It is a five-minute walk from the boat station. We only walked, and I love this location. The breakfast is nice, and I like the decoration and the pictures on the hotel walls.

Stayed in April 2024

We do not have shampoo and conditioner (only shower gel), the door in shower/bath was broken, they do not provide bath plug stopper - so it is impossible have a bath. Also it was big rust stains on the toilet.

Excellent location, great view, nice breakfast, kind staff, slightly old room, clean bedroom and sheets, bathroom need renovation and proper cleaning.

Stayed in April 2024

Uncomfortable pillow

Position

Stayed in April 2024

Beautiful antique furniture! Comfortable bed!

Stayed in April 2024

N/A

Location Location Location

Stayed in April 2024

great location, nice breakfast and clean linen

Stayed in March 2024

Very old, funny smell inside. They should change these old bed covers and put something more modern, I didn't want to sit on them due to fear of possible bed bugs, they felt disgusting. Breakfast was fair but it definitely lacked vegetables and fruit. I understand that Italians eat their breakfast sweet but as a hotel they're having international guests that want different things to eat for breakfast. The single room was tiny.

Great location in the heart of Venice, just behind Piazza San Marco I could check in earlier so that's a plus

Stayed in March 2024

breakfast needs to be improved. very few options. the breakfast coffee is very bad.

location, room

Stayed in March 2024

the heating was not working so well. It was cold.

Stayed in February 2024

Slight smell in reception, breakfast a little basic but okay

Very close to all attractions, friendly staff clean towels daily Nice large room with comfy beds, good size dining area

Stayed in March 2024

The fridge wasn’t working inside the room, and getting to the room was like a maze and the hallways and the room were cramped.

At the center of the city and very close proximity to the landmarks

Stayed in March 2024

Room looked very old

Location was great

Stayed in December 2023

Close proximity to main attractions. Served breakfast. Comfortable, basic rooms.

Stayed in February 2024

Breakfast place is very small.

Location is great.

Stayed in February 2024

it s a good place for everywhere. And there are so many restaurantes around the hotel , the breakfast was good even less kind of food, my room was a single room , beside the street but it wan’t noise. The temperature of the room was good too, but my bed was terrible, The mattress is too old and sagging like a hole , should be change it . And the bathroom was clean, the water was good temperature but the shower was small flow water . Finally, with this price, it s a good choose to live here

Stayed in February 2024