Reviews of Park Hyatt Jakarta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jalan Kebon Sirih No 17-19, Kota Jakarta Pusat, 10340 Jakarta, Indonesia
#1 of 538 hotels in Jakarta
Guests' ChoiceReview Score
Based on 90 hotel reviews
9.5Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
8.9
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Facilities
9.6
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Staff
9.6
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Value for money
8.8
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Free Wifi
9.2
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Reviewed: May 19, 2024
Evgenii
Philippines4 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room with Skyline View
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent spa area with 2 types of sauna, hot water jacuzzi, very hot and cold water baths. Breakfast is full of varied food
Stayed in May 2024
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Reviewed: May 6, 2024
Faisal
Saudi Arabia1 review10“Sooo nice”- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
every thing was nice really Thank you Thank specifically for irpan was good cominucator and helpful 👍🏻
Stayed in May 2024
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Reviewed: April 26, 2024
Sonja
Austria77 Reviews9 helpful votes9.0“Excellent luxury hotel in Jakarta”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
air-conditioning in restaurants was partly far too cold
Modern & stylish; great view of Jakarta skyline; wonderful breakfast; creative afternoon tea; excellent service; KITA rooftop bar by night
Stayed in April 2024
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Reviewed: April 23, 2024
Sultan
Jordan8 Reviews5 helpful votes9.0“Wonderful place.”- • Leisure trip
- • Couple
- • King Room with Skyline View
- • Stayed 2 nights
- • Submitted from a mobile device
Food can be better. Location not in the best area
Hotel is very nice. Staff are beyond amazing. Rooms are luxury, clean and modern.
Stayed in April 2024
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Reviewed: April 1, 2024
Wiwin
Indonesia1 review10“Awesome, will come back later”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Cleanliness, spacious room, and fancy toilet
Stayed in March 2024
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Reviewed: March 26, 2024
Almira
Indonesia11 Reviews9.0“Okay”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast has less menus compared to other 5 stars in Jakarta. Guests are forbidden to enter the breakfast area with room slippers at the entrance of breakfast area. I think the information for guests to wear other than room slippers should be told ahead (lets say in the room notes perhaps?) The bedroom doesnt have a fridge
The property is new, modern, the room is spacious, staffs are very helpful, the breakfast is good, the parking lot is fine.
Stayed in February 2024
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Reviewed: March 11, 2024
Alina
Netherlands30 Reviews2 helpful votes10“amazing experience”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
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Excellent venue, it has everything you need and more! 100% recommended
Stayed in March 2024
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Reviewed: March 4, 2024
Feizal
United Kingdom5 Reviews10“Excellent stay with excellent staff hospitality”- • Leisure trip
- • Group
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
If you're seeking a taste of opulence and refinement, look no further than Park Hyatt. From the moment you step through the doors, you're enveloped in an ambiance that exudes the grandeur of a wealthy estate. The attention to detail in the design and layout of the property is impeccable, creating an atmosphere that truly feels like a retreat in a wealthy magnate's residence. Every corner of the hotel is thoughtfully curated, from the elegant furnishings to the lush greenery that adds a touch of tranquility. The planning of the hotel is evident in every aspect of the guest experience. Whether it's the seamless check-in process, the exquisite dining options that cater to every palate, or the indulgent amenities that leave you feeling pampered, every element is meticulously executed. One can't help but feel like a privileged guest in this lavish setting. It's a testament to the dedication of the staff and the vision of the designers who have created a haven where guests can truly indulge and unwind.
Stayed in March 2024
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Reviewed: December 25, 2023
Venesa
Indonesia19 Reviews1 helpful vote10“Overall an exceptional stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
A bit of lack coordination with the parking staff
The facility and the service was superb
Stayed in December 2023
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Reviewed: December 12, 2023
Alexander
Switzerland8 Reviews10“Unique!!!”- • Leisure trip
- • Couple
- • King Room with Skyline View
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was amazing! Thanks again to Ardya who was in charge for us during breakfast. He was astonishingly helpful and kind. Also many thanks to Bani for getting us the best parking lot!
Stayed in December 2023
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Reviewed: November 29, 2023
Bas
Netherlands39 Reviews8 helpful votes10“Heaven!”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
All
Stayed in November 2023
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Reviewed: November 28, 2023
Heimo
Germany109 Reviews14 helpful votes10“A luxury stay for Jakarta”- • Leisure trip
- • Couple
- • King Room with Skyline View
- • Stayed 4 nights
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This is obvioously a posh stay for Jakarta. But the friendly and caring staff makes is worthwhile. They a very attentive and the room service works very well, if you want to stay there to enjoy the great view you have on the city from there. They simply perfectly delivered what you expect form such a hotel. We enjoyed our stay very much. Not to forget the food and drinks are matching the place. The location is close the Gondangdia station of the suburban line so it is easy to get around with our usind a taxi all the time.
Stayed in November 2023
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Reviewed: November 20, 2023
Roslyn
Indonesia1 review9.0Wonderful- • Business trip
- • Solo traveler
- • King Room with Skyline View
- • Stayed 2 nights
I can thoroughly recommend this property.
Stayed in November 2023
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Reviewed: November 14, 2023
Amelia
France17 Reviews2 helpful votes10“The best hotel I have ever stayed in.”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
INCREDIBLE staff. Genuinely caring and so helpful & accommodating.
Stayed in November 2023
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Reviewed: November 10, 2023
Ali
Turkey21 Reviews4 helpful votes10Exceptional- • Business trip
- • Solo traveler
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Amazingly beautiful views of the city, always friendly and welcoming staff, cleanliness and hospitality. 10 out of 10 points!
Stayed in November 2023
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Reviewed: October 15, 2023
Ghadah
Kuwait21 Reviews10“Highly recommend”- • Leisure trip
- • Solo traveler
- • King Room with Monas View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Every thig in the hotel is above Expectations from the room and service specially the stuff. Highly recommend
Stayed in October 2023
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Reviewed: October 8, 2023
Norosoa
Singapore33 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Travelers with friends
- • King Room with Skyline View
- • Stayed 1 night
- • Submitted from a mobile device
Great hotel with amazing level of service. Rooms are beautiful and spacious. Highly recommend!
Stayed in October 2023
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Reviewed: September 26, 2023
Anthony
Australia7 Reviews1 helpful vote10“Perfect for a weekend away.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
Perfect for a weekend away.
Stayed in September 2023
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Reviewed: September 25, 2023
Guido
Netherlands16 Reviews2 helpful votes10“Amazing new hotel in Jakarta”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
amazing hotel, great staff and fantastic room. I don't know about the location as i only stayed inside
Stayed in September 2023
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Reviewed: September 10, 2023
Krisantia
Indonesia14 Reviews1 helpful vote9.0“A delightful staycation”- • Leisure trip
- • Family with young children
- • Twin Room with Skyline View
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was slightly too soft for us who prefer orthopedic mattress.
The design of the room and the view.
Stayed in September 2023
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Reviewed: September 10, 2023
Rolf
Switzerland18 Reviews1 helpful vote10“Perfekte Location”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Alles gut
Alles Perfekt.
Stayed in September 2023
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Reviewed: September 4, 2023
Armands
Latvia102 Reviews5 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • Twin Room with Skyline View
- • Stayed 2 nights
SUPER SPA !!!!
Stayed in September 2023
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Reviewed: July 23, 2023
Han
Netherlands93 Reviews23 helpful votes9.0“Safe and well designed luxury hotel hovering high above Jakarta”- • Leisure trip
- • Solo traveler
- • King Room with Monas View
- • Stayed 9 nights
Too much black stone and mirrors in the corridors sometimes got me disorientated. Can't change the building though. Staff are so attentive, you sometimes wish they disappear for a moment ;)
Like a Keraton palace on the 21st to 37th floors overlooking central Jakarta the hotel has many pleasant spaces to spend time or even work. I loved the very light library with its 180 degrees view and a few very relevant books. Good pool, bar with excellent cocktail making barkeeper (try Rosemary pepper). Excellent Japanese restaurant on the top floor (Lombok Thai snapper sashimi). Very attentive staff. Many speak some English. Safe and quiet place in a very busy lovely city.
Stayed in July 2023
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Reviewed: July 20, 2023
Kyungtai
New Zealand18 Reviews10“One of the best hotels in Jakarta”- • Business trip
- • Group
- • King Room
- • Stayed 3 nights
Nothing
One of the best hotels in Jakarta. everything was comfortable. Neither one has anything to point out as a problem. The birthday gift they prepared for my friend was the best. Thank you again. I plan to stay here every time I go to Jakarta.
Stayed in July 2023
