La Résidence du Château de Jouarres, Hameau De Jouarres, 11700 Azille, France
#4 of 7 hotels in Azille
Guests' ChoiceBased on 81 hotel reviews
8.2Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Stephen
United KingdomKitchen: sharpen the knives please, new corkscrew required. Unit B9.
Well designed units, great resort facilities. Good location.
Stayed in May 2024
Reviewed: 21 May 2024
Patrick
CanadaNo dislike
Fantastic experience Highly recommended
Stayed in May 2024
Reviewed: 9 April 2024
Nora
SpainThere was a mix up with the entry code
Everything
Stayed in March 2024
Reviewed: 3 November 2023
Rudolf
NetherlandsThe pots and pans in the kitchen need to be replaced and some items are missing like a big knife, spoon etc. Otherwise pleasant stay.
The staff is very friendly but the opening hours of the reception desk are limited. Enough parking space and close to the room. Going there by car is the only option. It is centrally located, close to Narbonne and region east of Carcassonne. Room is big enough and there is a small, a bit desolate, garden which we didn't use. We did not use the pool either so we cannot comment on that.
Stayed in September 2023
Reviewed: 16 October 2023
Wayne
CanadaThe rooms should have extra blankets and scrubber pads to wash dishes by hand.
The location was good provided you had a car to get around as there are no restaurants nearby. It is a large complex with considerable leisure sporting activities (basketball, pool, table tennis etc). The manager, Bruce, speaks several languages fluently and is extremely helpful and customer oriented. The ownership is very lucky to have someone like Bruce managing their facility.
Stayed in October 2023
Reviewed: 25 September 2023
Roger
United KingdomFacilities in apartment very basic. Nothing to wash up with like cloth. No corkscrew!!! Minimal soft furnishings.
Warm welcome from reception staff. Beautiful pool and grounds. Good base for exploring the area (with a car). Would go back.
Stayed in September 2023
Reviewed: 21 September 2023
Nicola
FranceNothing really
Great location right next to a lively village on the Canal du Midi. Big self-catering apartment with good facilities and comfy beds. Lovely pool and surroundings including local wine for sale. Helpful and friendly staff in a beautiful reception building. Plenty of secure free parking.
Stayed in September 2023
Reviewed: 19 September 2023
Catherine
United KingdomNo aircon but for the price this was not surprising
Excellent peaceful location, plenty of parking and great staff. Room clean and comfortable,
Stayed in September 2023
Reviewed: 18 September 2023
Barry
United KingdomSleeping facilities a bit cramped for 4 people.
Good pool. Quiet area. Bike parking facilities. Fans provided
Stayed in September 2023
Reviewed: 17 September 2023
Belinda
United KingdomIt's a bit noisy on occasions mainly from scraping of chairs on tiles from apartment above and cars on gravel drive used as drop off/loading place. Rooms had a few cobwebs so didn't appear clean but probably should be expected. Vine weevils were a surprise but again to be expected due to location.
This is an amazing place to stay. It's hidden, even the locals don't know it's there. Ideal location for exploring the area. We upgraded to a 2.5 bedroom apartment due to mobility issues of a family member. 2 toilets and bath with shower and a separate shower room were very useful. Being on the ground floor, we had a little garden. Great for self-catering with all facilities with dishwasher and microwave but no oven. We took an airfryer. Unexpected extra was the bar by the pool which served soft drinks and coffee in the late afternoon/evening.
Stayed in September 2023
Reviewed: 10 September 2023
Markus
FranceWe were not really prepared to having to clean up the place before leaving. There should be a warning placed in the booking.com description
Very nice place! Spacious apartment with equipped kitchen. The pool is a highlight. Photos absolutely reflect reality.
Stayed in September 2023
Reviewed: 10 September 2023
Markus
FranceWe were not really prepared to having to clean up the place before leaving. There should be a warning placed in the booking.com description.
Very nice place! Spacious apartment with equipped kitchen. The pool is a highlight. Photos absolutely reflect reality.
Stayed in September 2023
Reviewed: 4 September 2023
Rafal
United KingdomUncomfortable check-in - despite the hotel's low occupancy, early check-in was not possible. The reception only opens at 3 PM. There is also no one at the reception in the morning, and there is no place to return the keys. However, the biggest downside of the property is the service at the pool bar - the staff member was unfriendly, did not greet us, and did not respond to our greetings. Lack of English proficiency made it difficult to place an order. She seemed to be working there as if it were a punishment, a very unfriendly person.
Beautiful location, quiet and peaceful neighborhood. A great place for a family vacation. Available barbecue area, a safe swimming pool, excellent wine tasting, and a superb pizza from a food truck.
Stayed in September 2023
Reviewed: 1 September 2023
Angela
United KingdomSome of the facilities in the apartment could be updated but I expect we arrived at the end of a long summer season.
The location is lovely near a lake with sports facilities and in a working winery. It has a good outdoor swimming pool. It is close to the Canal du MIDI with great walks. The apartment (a studio) was large and clean.
Stayed in August 2023
Reviewed: 29 August 2023
Aoife
IrelandBeds could have been more comfortable and grounds/landscaping of apartments look a bit tired
Location was amazing and staff were great
Stayed in August 2023
Reviewed: 27 August 2023
Rudo
United KingdomCommunal areas not so clean
Facilities, peace and quiet
Stayed in August 2023
Reviewed: 25 August 2023
Susan
United KingdomThere was a lack of loungers and seats around the pool, not enough when it was busy.
The staff were extremely freindly and helpful and the location was perfect for exploring the beautiful area. We particularly liked the weekly evening market on site where we could buy local produce including the exceptional wine of the region.
Stayed in August 2023
Reviewed: 21 August 2023
Aleksejs
LatviaAir conditioning is what we really missed. Just one fan to share between 2 bedrooms. The cleanness of the kitchen in the apartment was somewhat disputable. The kitchen in the pool bar is also kind of questionable.
The stuff is very helpful. The apartment is spacious and well planned. The view from the balcony is gorgeous. The public swimming pool is great, the playgrounds, the garden… the whole area is a nice place to spend time with family. The restaurants in the area represent a great example of what we like french cuisine for. And the local wine, of cource ))
Stayed in August 2023
Reviewed: 14 August 2023
Marie
IrelandNeeds air conditioning in August
Great location and good facilities
Stayed in August 2023
Reviewed: 23 July 2023
Jacki
United KingdomLack of air-con, 2 fans were provided but one stopped working during the night, was reported but not replaced as offered, so last night was very warm & had uncomfortable sleep.
Peaceful location, lovely pool, easy check-in with helpful staff-English speaking. Nice spacious apartment with private outside seating area looking onto trees. Great kitchen facilities, all stocked. Close to canal du midi & le lac which we walked round then into Homps & sat by canal. Some good restaurants & well stocked shop here.
Stayed in July 2023
Reviewed: 17 July 2023
Diane
IrelandEarly checkout and no pool showers.
Room was great for a big family
Stayed in July 2023
Reviewed: 25 September 2022
David
IrelandQuiet. Very spacious and comfortable for a single traveller.
Stayed in September 2022
Reviewed: 24 September 2022
Frances
IrelandUnfortunately our disherwasher was broken and while we reported it twice it was never fixed during our stay. The sink backed up in our apartment so we couldnt clean our dishes
Very well equipped, facilities were very good and the location was quiet as we expected. The showers and pool were excellent.
Stayed in September 2022
Reviewed: 12 September 2022
Linda
United KingdomNo bar or food as cafe not open.
Good value for money. Good swimming pool. Accommodation clean and practical if rather basic. Nice location in quiet countryside. Decent supermarket at nearby village. Nice reception staff.
Stayed in September 2022
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