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Reviews of La Résidence du Château de Jouarres 3 stars

La Résidence du Château de Jouarres, Hameau De Jouarres, 11700 Azille, France

#4 of 7 hotels in Azille

Guests' Choice

Review score

Based on 81 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Great place.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen: sharpen the knives please, new corkscrew required. Unit B9.

    Well designed units, great resort facilities. Good location.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 14 nights

    No dislike

    Fantastic experience Highly recommended

    Stayed in May 2024

  • Reviewed: 9 April 2024

    9.0
    It’s fantastic
    • Leisure trip
    • Family with young children
    • Apartment with Mezzanine
    • Stayed 1 night
    • Submitted via mobile

    There was a mix up with the entry code

    Everything

    Stayed in March 2024

  • Reviewed: 3 November 2023

    8.0
    Good location for a few nights
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    The pots and pans in the kitchen need to be replaced and some items are missing like a big knife, spoon etc. Otherwise pleasant stay.

    The staff is very friendly but the opening hours of the reception desk are limited. Enough parking space and close to the room. Going there by car is the only option. It is centrally located, close to Narbonne and region east of Carcassonne. Room is big enough and there is a small, a bit desolate, garden which we didn't use. We did not use the pool either so we cannot comment on that.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    8.0
    Great Value
    • Leisure trip
    • Couple
    • Apartment with Mezzanine
    • Stayed 2 nights

    The rooms should have extra blankets and scrubber pads to wash dishes by hand.

    The location was good provided you had a car to get around as there are no restaurants nearby. It is a large complex with considerable leisure sporting activities (basketball, pool, table tennis etc). The manager, Bruce, speaks several languages fluently and is extremely helpful and customer oriented. The ownership is very lucky to have someone like Bruce managing their facility.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Facilities in apartment very basic. Nothing to wash up with like cloth. No corkscrew!!! Minimal soft furnishings.

    Warm welcome from reception staff. Beautiful pool and grounds. Good base for exploring the area (with a car). Would go back.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    Great location right next to a lively village on the Canal du Midi. Big self-catering apartment with good facilities and comfy beds. Lovely pool and surroundings including local wine for sale. Helpful and friendly staff in a beautiful reception building. Plenty of secure free parking.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (5 Adults)
    • Stayed 1 night
    • Submitted via mobile

    No aircon but for the price this was not surprising

    Excellent peaceful location, plenty of parking and great staff. Room clean and comfortable,

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Good stop off point to refuel on Canal du midi
    • Leisure trip
    • Group
    • Apartment with Mezzanine
    • Stayed 1 night
    • Submitted via mobile

    Sleeping facilities a bit cramped for 4 people.

    Good pool. Quiet area. Bike parking facilities. Fans provided

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Great place making a great holiday
    • Leisure trip
    • Family with young children
    • Apartment with Mezzanine
    • Stayed 14 nights
    • Submitted via mobile

    It's a bit noisy on occasions mainly from scraping of chairs on tiles from apartment above and cars on gravel drive used as drop off/loading place. Rooms had a few cobwebs so didn't appear clean but probably should be expected. Vine weevils were a surprise but again to be expected due to location.

    This is an amazing place to stay. It's hidden, even the locals don't know it's there. Ideal location for exploring the area. We upgraded to a 2.5 bedroom apartment due to mobility issues of a family member. 2 toilets and bath with shower and a separate shower room were very useful. Being on the ground floor, we had a little garden. Great for self-catering with all facilities with dishwasher and microwave but no oven. We took an airfryer. Unexpected extra was the bar by the pool which served soft drinks and coffee in the late afternoon/evening.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Very nice place to stay! Be prepared to clean your appartement before leaving.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    We were not really prepared to having to clean up the place before leaving. There should be a warning placed in the booking.com description

    Very nice place! Spacious apartment with equipped kitchen. The pool is a highlight. Photos absolutely reflect reality.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Very nice place to stay! Be prepared to clean your appartement before leaving.
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 1 night

    We were not really prepared to having to clean up the place before leaving. There should be a warning placed in the booking.com description.

    Very nice place! Spacious apartment with equipped kitchen. The pool is a highlight. Photos absolutely reflect reality.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment With Cabin
    • Stayed 7 nights

    Uncomfortable check-in - despite the hotel's low occupancy, early check-in was not possible. The reception only opens at 3 PM. There is also no one at the reception in the morning, and there is no place to return the keys. However, the biggest downside of the property is the service at the pool bar - the staff member was unfriendly, did not greet us, and did not respond to our greetings. Lack of English proficiency made it difficult to place an order. She seemed to be working there as if it were a punishment, a very unfriendly person.

    Beautiful location, quiet and peaceful neighborhood. A great place for a family vacation. Available barbecue area, a safe swimming pool, excellent wine tasting, and a superb pizza from a food truck.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Pleasant stay in a lovely location.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Some of the facilities in the apartment could be updated but I expect we arrived at the end of a long summer season.

    The location is lovely near a lake with sports facilities and in a working winery. It has a good outdoor swimming pool. It is close to the Canal du MIDI with great walks. The apartment (a studio) was large and clean.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    7.0
    Enjoyed our stay, great location for exploring the Languedoc area
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Beds could have been more comfortable and grounds/landscaping of apartments look a bit tired

    Location was amazing and staff were great

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment (8 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    Communal areas not so clean

    Facilities, peace and quiet

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    A great base for exploring a beautiful area of France.
    • Leisure trip
    • Family with young children
    • Apartment with Mezzanine
    • Stayed 10 nights

    There was a lack of loungers and seats around the pool, not enough when it was busy.

    The staff were extremely freindly and helpful and the location was perfect for exploring the beautiful area. We particularly liked the weekly evening market on site where we could buy local produce including the exceptional wine of the region.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    This is a very nice and affordable option to spend a few days in the french “middle of nowhere”.
    • Leisure trip
    • Family with young children
    • Apartment with Mezzanine
    • Stayed 2 nights

    Air conditioning is what we really missed. Just one fan to share between 2 bedrooms. The cleanness of the kitchen in the apartment was somewhat disputable. The kitchen in the pool bar is also kind of questionable.

    The stuff is very helpful. The apartment is spacious and well planned. The view from the balcony is gorgeous. The public swimming pool is great, the playgrounds, the garden… the whole area is a nice place to spend time with family. The restaurants in the area represent a great example of what we like french cuisine for. And the local wine, of cource ))

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Apartment with Mezzanine
    • Stayed 9 nights
    • Submitted via mobile

    Needs air conditioning in August

    Great location and good facilities

    Stayed in August 2023

  • Reviewed: 23 July 2023

    8.0
    Very relaxing 3 night stay will visiting family nearby, would stay again.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Lack of air-con, 2 fans were provided but one stopped working during the night, was reported but not replaced as offered, so last night was very warm & had uncomfortable sleep.

    Peaceful location, lovely pool, easy check-in with helpful staff-English speaking. Nice spacious apartment with private outside seating area looking onto trees. Great kitchen facilities, all stocked. Close to canal du midi & le lac which we walked round then into Homps & sat by canal. Some good restaurants & well stocked shop here.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Family with young children
    • One Bedroom Apartment With Cabin
    • Stayed 1 night
    • Submitted via mobile

    Early checkout and no pool showers.

    Room was great for a big family

    Stayed in July 2023

  • Reviewed: 25 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One Bedroom Apartment With Cabin
    • Stayed 1 night

    Quiet. Very spacious and comfortable for a single traveller.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment (5 Adults)
    • Stayed 2 nights

    Unfortunately our disherwasher was broken and while we reported it twice it was never fixed during our stay. The sink backed up in our apartment so we couldnt clean our dishes

    Very well equipped, facilities were very good and the location was quiet as we expected. The showers and pool were excellent.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Apartment With Cabin
    • Stayed 4 nights
    • Submitted via mobile

    No bar or food as cafe not open.

    Good value for money. Good swimming pool. Accommodation clean and practical if rather basic. Nice location in quiet countryside. Decent supermarket at nearby village. Nice reception staff.

    Stayed in September 2022

Showing 1 – 25

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