12 rue du Château, 62500 Tilques, France
#2 of 3 hotels in Tilques
Guests' ChoiceBased on 784 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 6 June 2024
Sally
United KingdomNothing
Lovely grounds, peaceful, great restaurant
Stayed in June 2024
Reviewed: 4 June 2024
Philip
United KingdomRestaurant unavailable.
Staff on reception were excellent and most helpful. Excellent location with great bike rides on doorstep.
Stayed in June 2024
Reviewed: 3 June 2024
Chnoor
United Kingdomthe shower, the bathroom sink and the kettle. and the idea of the toilet being a little far and separate from the bathroom, so you had to walk thro the room to wash your hands in the bathroom.
we liked the swimming pool and the area around the hotel was very beautiful.
Stayed in June 2024
Reviewed: 2 June 2024
Douglas
United StatesThe room was an upgrade double, but was a bit tight and the remodel was a bit worn. The main building is well over a hundred years old and some maintenance has been delayed. A car is necessary for getting to any restaurants or shopping, other than on the property.
Buffet breakfast was an extra cost option but worth the expense. The remote setting and the charm of the place made the stay romantic and memorable.
Stayed in May 2024
Reviewed: 30 May 2024
Norman
United KingdomA beautiful Chateau.we loved the grounds. Everything was to a high standard. We will stay again. Perfect for a stop off before the ferry.
Stayed in May 2024
Reviewed: 28 May 2024
Donald
United KingdomNice building, nice room.
Stayed in May 2024
Reviewed: 27 May 2024
Mary
United KingdomWe had a party of 17 people. When the main course was served we had no wine or water. We had pre-paid the wine but they refused to put the bottles on the table and were too busy to serve us. We ate the whole of our main course with no water or wine. I got up and put bottles of water on the table myself when I found them! The red wine was eventually served with dessert. We were still owed a glass of wine and some people had already gone to bed. Also the children didn’t get their main course until all the adults had been served - they are 5 and 7! After the meal we went to the bar and waited while the barman served another person. When we asked for drinks he refused to serve us as it was 2 minutes past ten. He was not polite.
I loved the location and facilities. Most of the staff were lovely.
Stayed in May 2024
Reviewed: 27 May 2024
Darren
United KingdomUnfortunately the restaurant was not taking any bookings which made our trip a little awkward as we had to find an evening meal elsewhere. Maybe not an issue in you are in a car, but on a motorcycle it's far from ideal after travelling 260 miles.
Room was nice with facilities for tea/coffee. Grounds are idilic and a great place to recharge with very friendly and helpful staff. Swimming pool was excellent and a great place to unwind.
Stayed in May 2024
Reviewed: 27 May 2024
Chloe
United KingdomBreakfast was expensive for what was offered. Not many hot meal options.
The castle was very nice and our room very confortable. We loved having a direct access to the garden which was very convenient for our dog. It was very quiet and we loved the locally made jams and honey they served at breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Colin
United KingdomRoom was magnificent..clean with great facilities. The grounds are magnificent. Good restaurant and plenty of secure parking.
Stayed in May 2024
Reviewed: 17 May 2024
David
United KingdomFairly small room and quiet basic but clean
Lovely location and grounds Very quiet
Stayed in May 2024
Reviewed: 14 May 2024
Derek
United KingdomMusic in bar & restaurent too load for us & told it was at minimum level & could not be turned off ???
Stayed in May 2024
Reviewed: 10 May 2024
Susan
GermanyI would have liked to have got a table in the restaurant, even though I was too late to reserve a table when I checked in.
Beautiful location, the room had a view over manicured green lawns and trees, was quiet and well appointed.
Stayed in May 2024
Reviewed: 10 May 2024
Peter
United KingdomAstrid on reception very helpful
Stayed in May 2024
Reviewed: 9 May 2024
Peter
United KingdomThere appeared to be a staff shortage particularly in the bar in the evening as the bar staff were also serving in the restaurant as well as the bar which led to long waiting times to be served
We have stayed many times and the relaxed atmosphere remains very much unchanged
Stayed in May 2024
Reviewed: 8 May 2024
Susan
United KingdomThere could have been more staff in the evening, one young man was covering the bar as well as the dining room.
Good food and wine, superb setting
Stayed in May 2024
Reviewed: 5 May 2024
Carol
United KingdomRoom was far too small - we had a "charm" room but could barely get round the bed , and the bathroom was tiny too. Bar and restaurant were quite expensive .
Beautiful grounds and building , with good sized swimming pool ( and tennis courts but we didn't use those ). Restaurant was in an annexe right next to main building. Very good evening meal although not too much choice, excellent service . Very quiet and lovely view from room in main building
Stayed in May 2024
Reviewed: 3 May 2024
Marion
United Kingdomno room in the restaurant
The staff were very attentive, in particular, Astrid the breakfast was very good
Stayed in April 2024
Reviewed: 3 May 2024
Linda
United KingdomBreakfast was very good as was dinner the previous evening. Our dog was made to feel most welcome and there were lovely grounds to walk him in. Excellent location for the ferry and tunnel.
Stayed in May 2024
Reviewed: 20 April 2024
Victoria
New ZealandStaying in a chateau Availability of facilities Helpfulness of staff.
Stayed in April 2024
Reviewed: 14 April 2024
Julia
United KingdomRooms and common areas need decorating. Restaurant / bar would expect some sort of service between strict opening times. Would stay there again because convenient for eurotunnel and grounds fantastic for walking the dog after long journey. But the restaurant food was very limited and not very good . We arrived about 2.30 pm .. literally nothing available to eat till 7.30pm . Bar opened at 6.30 so we took our own snacks. After breakfast we wanted coffees etc about 11 with friends but nothing available! So hotel not offering a hotel service !
The room was spacious very comfortable. Although we had to pay an upgrade to get twin beds. The property is set in a quiet location. However the hotel room was looking tired and in need of decoration. The restaurant on Sunday night offered a limited menu. There was no facility to get any food at all until restaurant opened …the bar was only open at certain times so not even able to get a coffee !
Stayed in April 2024
Reviewed: 10 April 2024
Jane
United KingdomAuthentic château with beautiful grounds. Excellent restaurant.
Stayed in March 2024
Reviewed: 10 April 2024
Kathryn
United KingdomNo air con
Excellent breakfast and evening meal. Comfy beds and good dog walking and accommodation.
Stayed in April 2024
Reviewed: 8 April 2024
Simon
United KingdomNothing
Great location and stunning hotel. The breakfast was very good and the staff were very helpful and friendly.
Stayed in March 2024
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