7 Place du Capitole, 31000 Toulouse, France
#27 of 86 hotels in Toulouse
Guests' ChoiceBased on 992 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.7
Facilities
8.1
Staff
8.9
Value for money
8.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 6, 2024
Virginia
PeruLocation
Location
Stayed in April 2024
Reviewed: June 3, 2024
Tatyana
United States of Americalocation is very central but we had problem with a parking big car ..... parking where we can park is too far
location, backyard is a big plus, stuff is very helpful and nice
Stayed in May 2024
Reviewed: May 31, 2024
Adam
United KingdomGreat location right on Toulouse Capitole Square. Easy to reach via Metro and many great sites nearby within wlaking distance. Rooms are spacious and comfortable.
Stayed in May 2024
Reviewed: May 29, 2024
Ana
PortugalThe hall on the room floor has a strong cigar smell in spite it’s a non smoking hotel. It shows some degradation, the windows are still wooden made which from an isolation point of view it’s not the best.
The location is top, in the heart of the city. The room was correct and the bed was comfortable.
Stayed in May 2024
Reviewed: May 29, 2024
Sylvain
CanadaRestaurant at the hotel could be better at night less expensive
Very close from the old city
Stayed in May 2024
Reviewed: May 29, 2024
Sue
AustraliaOur bed was quite saggy and worn.
Great location, lots of interesting sights, restaurants and shops within a minute of the hotel, and yet it is quiet within. The staff are very friendly and helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Meegan
AustraliaSignificant leak from the shower screen but the shower worked well - required a couple of towels to mop up water each day. I think upgrades are in progress so likely a temporary problem and not a real negative.
Great location, spacious and comfortable room.
Stayed in May 2024
Reviewed: May 24, 2024
Kay
United KingdomBit of noise from air conditioning or other electrical noise outside our bedroom window
The staff. Spacious. Location.
Stayed in May 2024
Reviewed: May 24, 2024
Cecilia
IndonesiaLocation n the kind staff
Stayed in May 2024
Reviewed: May 23, 2024
Rony
LebanonLocation Spacious rooms Very clean rooms
Stayed in April 2024
Reviewed: May 22, 2024
Tina
MexicoA less expensive breakfast ($19)
Great locale near plaza. Double windows provided quiet.
Stayed in May 2024
Reviewed: May 21, 2024
Pilar
SpainSituation, price-quality.
Stayed in May 2024
Reviewed: May 20, 2024
Keith
United States of AmericaGreat location
Stayed in May 2024
Reviewed: May 19, 2024
Thomas
United States of AmericaClose to everything. Clean. Friendly staff who spoke English.
Stayed in May 2024
Reviewed: May 19, 2024
Maryam
United States of AmericaAttention to detail, cleaning the room, section of not cleaned, or forgetting towel
Breakfast was good, great spread, but I would have everything to be tested before it come out of kitchen.
Stayed in April 2024
Reviewed: May 17, 2024
Mark
United KingdomBreakfast was overcrowded, shower in the bathroom was small and low pressure.
Excellent location, helpful staff, clean, spacious room.
Stayed in May 2024
Reviewed: May 17, 2024
Daina
United States of AmericaInterior becoming a bit tired.
Quiet rooms in a super location. Dinner at the Place followed by a lovely stroll to the Garonne.
Stayed in May 2024
Reviewed: May 14, 2024
Andy
United KingdomTrying to find the car park on a market day. That was a nightmare. There were loads of road closures. Wasted a good 30 minutes trying to sort that one out.
The location is fabulous and it made the perfect base for our trip to watch the rugby. The local restaurants were numerous and we were able to get into wherever we wanted. A special treat was the rumerie bar across from the hotel!
Stayed in May 2024
Reviewed: May 13, 2024
Tiziana
NetherlandsForniture are a bit old
Perfect location, nice big room
Stayed in April 2024
Reviewed: May 13, 2024
Anthony
United KingdomNothing.
Superb location, welcoming staff, very clean large room, comfortable bed, armchair.
Stayed in April 2024
Reviewed: May 9, 2024
Steven
United KingdomThe bar closed between 21.00 21.30. Think it could have stayed open later.
Location was spot on for looking around the city, hotel was clean with a good menu selection.
Stayed in May 2024
Reviewed: May 8, 2024
Sharon
NetherlandsThe breakfast was very disappointing if you were vegetarian … of the 6 hot dishes on offer 2 were bacon, 2 were overcooked sausage and the other was tasteless scrambled eggs and hard half tomatoes. The fruit was canned and tasteless. Please consider adding some vegetarian options likesome baked beans, mixed grilled vegetables and some fresh fruit.
Great location, good size rooms, nice staff.
Stayed in May 2024
Reviewed: May 7, 2024
Orla
United KingdomExcellent value hotel slap bang in centre of Toulouse Highly recommended
Stayed in May 2024
Reviewed: May 5, 2024
Daniel
Francenothing
the bed was excellent and very comfortable, bathroom was clean
Stayed in May 2024
Alicante, Spain
Lea, UK
Bolquere Pyrenees 2000, France
Burkesville, USA
Rapolano Terme, Italy
San José, Costa Rica
Keystone, USA
Jotanovići, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content