2400 Alert Road, K1V 1S1 Ottawa, Canada
#25 of 57 hotels in Ottawa
Guests' ChoiceBased on 1528 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
8.7
Value for money
8.2
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Brendan
CanadaIf I had to be critical, the shower heads could have had more pressure.
Everything was simple, easy, clean and comfortable. Everything was working.
Stayed in June 2024
Reviewed: June 5, 2024
Harry
United States of AmericaNo hot tub
Not an ideal location, but good enough.
Stayed in May 2024
Reviewed: June 4, 2024
Duncan
CanadaSuggest using regular white or whole wheat bread for the French toast.
Clean and location of the hotel, the vicinity of the restaurant upon entering is ideal.
Stayed in June 2024
Reviewed: May 31, 2024
Jeanetta
CanadaWe had an early flight out so was only there for a short sleep. Shuttle was very convenient.
Stayed in May 2024
Reviewed: May 28, 2024
Hira
CanadaIt would be better to have provided free breakfast.
The staff were very friendly.
Stayed in May 2024
Reviewed: May 27, 2024
Danilo
CanadaNothing
Very comfortable for 4 persons. Space is huge and very clean.
Stayed in May 2024
Reviewed: May 24, 2024
Susan
CanadaLarge room, comfy bed. Restaurant staff nice
Stayed in May 2024
Reviewed: May 21, 2024
Varant
LatviaWas not specified the pool was out of order. Even though they said it’s on the website, it is not on Bookings .com. Kids were disappointed. It go noisy in the hallways at 5 am.
Size of the room and comfortable beds.
Stayed in May 2024
Reviewed: May 21, 2024
Uduak
NigeriaRoom could have smelled better
Room was good
Stayed in April 2024
Reviewed: May 19, 2024
Lesley
CanadaI always stay here before a flight. It’s great!
Stayed in May 2024
Reviewed: May 8, 2024
Sasan
IranNo sleepers in room.Only one shuttle and many passengers for airport.we waited for about 15 minutes but at last we had to get uber to reach the flight.
As I had e test to take,location was great for me.It was only 10 minutes walk from hotel but for vacation time it’s far from downtown (about 18 mins drive).Room was spacious (king room) and clean.It would be better if there was sleepers in room.Staff were nice and kind.Good quality food and restaurant.
Stayed in May 2024
Reviewed: May 6, 2024
Lea
CanadaA little higher priced than I usually pay for this hotel. But it seemed all Ottawa airport area hotels were booked up for some reason.
Airport shuttle is great.
Stayed in May 2024
Reviewed: May 3, 2024
Vu
CanadaThe pulled out bed was not comfortable. Would have prefer a thicker mattress from the pulled out bed
Staff were nice and friendly. The main bed was good.
Stayed in May 2024
Reviewed: April 22, 2024
Grace
CanadaAll good. Beds comfortable and restaurant food very good.
Stayed in April 2024
Reviewed: April 17, 2024
Irene
CanadaThe room was great. The bed was very comfy,
Stayed in April 2024
Reviewed: April 15, 2024
Frances
CanadaWe were able to get a room on very short notice due to a flight disruption. The restaurant and bar were open till midnight, the room was spacious, clean and comfortable. They are making an effort to reduce plastic waste with their bath products . A convenient shuttle runs to the airport frequently
Stayed in April 2024
Reviewed: April 12, 2024
Taina
CanadaThe room was clean and spacious, located in a quiet corner in the floor 2. Breakfast was good, I wish the pancakes would be included. Check-in and out was very fast, thank you!
Stayed in April 2024
Reviewed: April 11, 2024
Dan
CanadaNice clean room but the breakfast is too expensive .
Stayed in April 2024
Reviewed: April 8, 2024
Donna
CanadaToo bad the pool was closed.
Stayed in April 2024
Reviewed: April 5, 2024
Aline
CanadaThe bedroom was really hot! We couldn't sleep properly! The lobby and common areas were cool, but the bedroom was very very hot! And the windows wouldn't even open...
Friendly Staff Close to the EY Center
Stayed in April 2024
Reviewed: April 4, 2024
Trent
Cayman IslandsConvince to airport and shuttle
Stayed in March 2024
Reviewed: April 4, 2024
Diane
Canadathe staff in reception was rude when I asked for late checkout
the rooms were big
Stayed in March 2024
Reviewed: March 25, 2024
Sylvie
CanadaNothing in particular; just very plain no frills place
Clean, bed comfortable, ample free parking
Stayed in March 2024
Reviewed: March 8, 2024
Karla
CanadaHot tub not open
Very clean and welcoming
Stayed in March 2024
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