30 Carlton Street, M5B 2E9 Toronto, Canada
#79 of 113 hotels in Toronto
Guests' ChoiceBased on 7198 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Shaun
United KingdomNothing
Great location lovely staff and a really nice room
Stayed in April 2024
Reviewed: May 16, 2024
Sandra
CanadaThe rooms were squishy even for small people
The location was nice the staff was helpful and it was clean.
Stayed in May 2024
Reviewed: May 16, 2024
Retnam
SingaporeSame breakfast for 5 days continuously. Tired of eating the same. Management And F & B team seriously needs to look into it
Best location.
Stayed in May 2024
Reviewed: May 15, 2024
Alison
CanadaAll staff are so kind & accommodating. If ever I go back to Toronto I'd stay there again. The security guard Jacen was so nice.
Stayed in May 2024
Reviewed: May 14, 2024
Christian
CanadaNo microwave in the room and the shower wasn't draining fast enough.
Location was amazing. The room was a good size. Bed and pillows were comfy. The swimming pool was great. The staff was super friendly.
Stayed in May 2024
Reviewed: May 13, 2024
Liz
United States of AmericaExcellent service
Very small rooms
Stayed in May 2024
Reviewed: May 12, 2024
Ilenia
United KingdomBed was not super comfortable
Excellent location and amazing customer service. Staff was lovely and friendly. Toiletries in the bathroom and free water (my room also had a fridge).
Stayed in May 2024
Reviewed: May 12, 2024
Cardinal
United States of AmericaThe beds were hard and uncomfortable to sleep on
Stayed in May 2024
Reviewed: May 12, 2024
Louisely
North MacedoniaRooms are a bit small, too crowded for international travellers with bigger luggage.
All are good, beds and pillows are very comfortable and clean. And public areas are cozy. And easy access with metro and public transportation.
Stayed in April 2024
Reviewed: May 11, 2024
Bill
AustraliaRoom to small for price.
Everything all good
Stayed in May 2024
Reviewed: May 11, 2024
Carla
PhilippinesThe area outside can get a little rough so we weren't really comfortable going out too late or too early. There was no breakfast included for our room. We also had to ask for an extra pair of room slippers because only one pair of slippers and robe was provided. The price was also a bit more than what was indicated on booking (tax included), but was most likely expected given that this was in downtown Toronto.
The hotel was easily accesible by Train from the airport. It was just a short walk coming out of the subway. The location is also pretty central, with Eaton Centre and Nathan Phillips Square just walking distance away. Check in was fast and straighforward with a very welcoming staff. The view from our room was quite nice since we were on the top floor. It was a skyline of downtown Toronto with the CN tower visible. It lights up nicely at night. The bed was big and really comfty and the room had everything we needed. Water bottles were replenished everyday by housekeeping.
Stayed in April 2024
Reviewed: May 10, 2024
Danai
GreeceThe shower was not easy to use. The room space was very small. Rather expensive for what it has offer.
The location was very nice, and it had a nice view.
Stayed in May 2024
Reviewed: May 10, 2024
Agnieszka
IrelandTo small beds for two people
Clean rooms and friendly staff
Stayed in April 2024
Reviewed: May 10, 2024
Mae
United States of Americaour last night our neighbors were loud. previous nights there were no issues with noise.
Stayed in May 2024
Reviewed: May 10, 2024
John
United KingdomBuilt in Air con was loud, which disturbed sleep on the first night. However it was at least effective. Could have done with a lamp in both sides of the bed
Great location to explore downtown Toronto, transport links excellent and lots of food options around. Check-in was very quick and lifts were generally great. The room and bathroom were not the largest (and no view) but we had a big bed, a double shower (great for honeymooners) and somewhere to put both cases. Being able to go down to the swimming pool directly was great too.
Stayed in May 2024
Reviewed: May 9, 2024
Carolina
BrazilThe bed was bouncy and the light switch for the bathroom was outside of the bathroom which was a problem at night time when my husband went to pee.
Very clean and great location
Stayed in May 2024
Reviewed: May 9, 2024
Kimberley
United KingdomWindows weren't very soundproof. TV was too basic. I would have like to be able to sign into Netflix like I can in other hotels
Comfortable, large rooms.
Stayed in April 2024
Reviewed: May 8, 2024
Deirdre
United KingdomThe room was a little bit too warm for me and we sank into the middle of the mattress.
Good location. Excellent value for money. Easy to find from the subway. Nice terrace at the pool although it was not in use for us as it was too early in the year.
Stayed in April 2024
Reviewed: May 8, 2024
Kadhim
CanadaMaybe providing slippers for the floor
Great location, good service, clean rooms
Stayed in May 2024
Reviewed: May 8, 2024
Victor
ChileI like everything.
I do like location. It´s close to everything... supermarket, coffe shops, different stores. The staff was amazing and our room was perfect.
Stayed in April 2024
Reviewed: May 8, 2024
Eric
CanadaBlood on pillow - shower wasn't clean -feather pillows and I told them I'm allergic
Location
Stayed in May 2024
Reviewed: May 8, 2024
Kerry
United States of AmericaElevator wait at check out. Had to walk down 7 flights of stairs after waiting 20 min for the elevator
Location and prking
Stayed in March 2024
Reviewed: May 7, 2024
Roderick
CanadaWalls are paper thin. You can hear EVERYTHING that goes on in the hallways and other rooms. Not a pleasant experience
Decent basic accommodations. Central location is good.
Stayed in April 2024
Reviewed: May 7, 2024
Abdullah
Saudi ArabiaNot recognizing my Membership level and loyalty for 20 years membership
Location
Stayed in May 2024
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