About this property

Prime Location: citizenM Chicago Downtown in Chicago offers a central position with Millennium Park just a 6-minute walk away. Nearby attractions include the Art Institute of Chicago and Cloud Gate – The Bean, all within 0.6 mi. Comfortable Accommodations: Rooms feature air-conditioning, city views, and modern amenities such as free WiFi, iPads, and work desks. Guests appreciate the room comfort and cleanliness. Dining Experience: The modern restaurant serves international cuisine with vegetarian options for lunch and dinner. A bar provides a relaxing space to unwind. Convenient Facilities: The hotel offers a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, luggage storage, and full-day security. Nearby Activities: Guests can enjoy ice-skating, kayaking, or canoeing in the surrounding area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kiara
    United States United States
    clean, friendly staff, quick check in and check out process, very good breakfast & great location
  • Elizabeth
    United States United States
    Super clean, friendly staff, fun tech and great vibe
  • Veronica
    United States United States
    Very unique spaces and friendly staff. Unlike anywhere we’ve stayed before, in a good way!
  • Sieglind
    Australia Australia
    After the first surprise shock seeing the bed closed in by walls on three sides, I discovered that the layout of the room functioned well. The public areas are inviting and homely and provide great spaces if you need to do some work or hang out...
  • Dean
    United States United States
    The staff was amazing. Everyone was very nice and they remembered things that we had told them. I felt great there and loved it. I also really liked the decor. It was a place I want to go back to for sure.
  • Sherona
    United States United States
    The location. The vibe. The technology. The views.
  • Catherine
    United States United States
    Modern and creative vibe, appreciated the common living room space used for casual lounging, working
  • Dianne
    United States United States
    Great room, very comfortable bed. Loved all the areas on main floor where you could hang out. Helpful staff. Didn't buy full breakfast, but coffee and croissants great. Beautiful decor.
  • Joni
    United States United States
    What a fun place to stay. Located centrally downtown. Were able to walk everywhere. The staff were very helpful. Room was clean, bed was cozy. A tablet in the room controls the lights, radio, TV, music. A switch by the door turns everything...
  • Áine
    United States United States
    Excellent location. Rooms and very streamlined and efficient. Very nice staff.

Hotel area info

Restaurants

1 Restaurant On Site
  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

House rules

citizenM Chicago Downtown takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.