About this property

Moments from the Polaris Fashion Place shopping center and close to The Ohio State University, this all-suite hotel features spacious accommodations with full kitchens and free high-speed internet access. The Candlewood Suites Polaris offers a variety of exceptional amenities, including a 24-hour convenience store, a 24-hour fitness center and outdoor barbecues. Guests can also enjoy the indoor swimming pool. Only a short distance from the Polaris Candlewood Suites are the Olentagy Indian Caverns and the Columbus Zoo and Aquarium. The Ohio Expo Center is also located only a short distance away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candlewood Suites
Hotel chain/brand
Candlewood Suites

Property highlights

Top Location: Highly rated by recent guests (8.7)

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
2 full beds
1 full bed
1 queen bed
1 queen bed
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Melissa
    United States United States
    Close to everything. The room was tidy and clean for the most part. Staff were very friendly!
  • Evans
    United States United States
    Rebecca was incredible. She answered all our questions and ensured we were informed as soon as the pool and huttub were ready for guest after their regular maintenance.
  • Carol
    United States United States
    the place smelled so clean and fresh from most places i have stayed at was very nice 😊
  • Linet
    Kenya Kenya
    Cleanliness, great staff and great location. All store and restaurant were within walking distance. Check in was easy and the pool was also great.
  • Vitalis
    United States United States
    The room was well organized and fully equipped. The environment was friendly, and the staff was courteous. Clean and safe neighborhood
  • N
    United States United States
    Conveniently located. The suite was exceptionally clean.
  • Jones
    United States United States
    It was an immaculately clean hotel room. The staff was friendly.
  • Kingan
    United States United States
    Rebecca at the front desk was amazing and so very helpful with our arrangement
  • Barbara
    United States United States
    Clean and the hot tubs and pool were well maintained
  • Tom
    United States United States
    The front desk clerk, Often is his name. He was very friendly and very helpful. Took great care of us and was very polite.

Hotel area info

House rules

Candlewood Suites Polaris by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Beginning December 1st, Candlewood Suites Polaris will begin preauthorizing residents of Franklin and Delaware counties a $150 incidental fee. Exceptions are made for reservations made for business purposes. We do apologize for any inconvenience caused by this policy change.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Candlewood Suites Polaris by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.